GemsNY

I was shopping for a very special birthday gift for my wife and happened to stumble across their website. Of course, there were hesitations with spending money with a business I wasn't familiar with sight unseen. After reading dozens of reviews from different sources I decided to go with them.

After surfing their site I had an idea of what I wanted. A natural unenhanced sapphire c0cktail ring. I noticed that it had an approximate wait time of 12 days listed and didn't have this amount of time. Like most men, I was scrambling for a last minute gift. I decided to call the store direct and Vishal answered the phone. He was very pleasant and walked me through the process answering my many questions professionally. I believe he nailed exactly what I was looking for and emailed me a few options high to low of my taste. After selecting all of it, I explained that I needed this setting cast, set, and back to me in Florida by Friday from noon on Monday. Although he explained that this would be pressed, he said they would make every attempt to get it to me and he was sure, barring no hiccups, that I would have it in time for our weekend houseboat trip over Memorial Day. MAN DID THEY COME THROUGH! This gift knocked the socks off of my wife, and their service and expediency knocked mine off. GREAT JOB!

GemsNY is the only company I know which has such a large selection of GIA certified rubies. I was looking to purchase a 2ct untreated ruby. I looked EVERYWHERE within 50miles of my house and was able to find only 1 jeweler who had 1 ruby which was untreated. He asked over $35,000 for the ruby and didn't have any certifications on it. He said he could get the GIA done in about 4-5 weeks if I put down a 50% deposit on the ruby. I didn't feel comfortable putting down $17,500 and having to wait a month. So I started my search online and found GemsNY had a huge selection of GIA certified rubies. Also not only the selection but the prices were unbelievably less. I ordered the ruby with one of their settings and received the ring in about 1.5weeks complete. I cannot believe the difference in price and quality of the ruby. I just had to go back to the jeweler to make sure. I saw both the rubies next to each other and actually they both looked similar. However, I paid $14,500 for my ruby compared to $35,000 the jeweler was charging without GIA cert. Also it helped that GemsNY ruby already had a GIA cert with the stone so I didn't need to wait.

I have yet to have an experience with the website, but the possibility is being considered. Here are my concerns with the comments listed prior to my posting:
1. The reviews all sound too good to be true. We all know that if something sounds too good to be true, this is usually the case.
2. There is only one negative review, save a comment by one user who calls into question the authenticity of the reviews.

There is always the possibility that the company is, in fact, just that good. This is rare, but it does happen.

A concern that I have with the website itself (which is perhaps my chief concern), is that they offer only one view of their stones. This prevents the customer from viewing the crown height, girdle thickness, pavillion depth, and other aspects regarding the quality of the cut. All of these things are very important regarding the brilliance of a stone. However, this is a discount company. This means that their operation costs are lower than that of a full retail company in order to maintain acceptable profit margins. To include additional photos would mean; more man hours/higher photography costs, additional costs related to website maintenance, and additional server space. However, having additional views of a stone prior to purchase would make me feel much better about a purchase, and make the decision much easier.

I have given a three star rating to the company. While it may seem unfair of me to rate the company at all without having conducted business with them, I felt it necessary to provide an objective review based on what I know at this point. I provided the three star rating because to rate them with one star is unfair to the company and giving them a five star rating would afford them a rating that they may or many not deserve. If I choose to do business with them, I will adjust this review to reflect the reality of the experience. If I end up conducting business with another company, I will adjust the rating to have four stars to be fair to them.

I should add that they have a BBB rating of A+. http://www.bbb.org/NYC/business-reviews/diamonds/gems-ny-corp-in-new-york-ny-*******/

Gemsny gave me the stone and ring of my dreams! We looked all over the city for someone who not only carried rubies, but who was well versed on them and could answer our questions. We found a number of people who sold them, but no one gave us the confidence that they knew what they were talking about. Moreover, other dealers could not give us certifying information on the rubies they sold, which I found strange; how was I to verify I was really buying a ruby and how was I to know what kind of treatment it had gone through?

In our quest for an engagement ring, we found diamonds are far more popular. All of the dealers we went to knew diamonds very well, but they couldn't talk rubies with the same confidence.

We found Gemsny online and decided to visit them. Glad we did, because they were exactly what we were looking for. They were knowledgeable about many gemstones, and definitely knew rubies. They also did custom design work, so we could do everything in their shop! They were professional, friendly, and willing to work with me. I always knew I wanted a ruby on a vintage setting, but I wasn't sure what design I wanted for my setting. After I had picked my stone, they gathered as much information from me to make sure they designed the right setting.

The final product was the ring of my dreams. I couldn't be happier. I've had my ring for 3 months and I still find myself marveling over it. The stone has so much depth and the setting has so much character. My ring is very special, I LOVE it.

If you ever thought about custom designing your ring, getting a gemstone (even a diamond) I HIGHLY recommend Gemsny... they are professionals concerned with quality and precision -- and how could I forget? GREAT prices!

I live in New Zealand and contacted GemsNY via email about making a custom three stone engagement ring to pick up when visiting New York. Vishal and I emailed back and forth over a period of about 6 weeks tweaking the design before I finally settled on the make up of it. He was very accommodating and answered lots of questions along the way which was definitely appreciated. The final act was selecting the centre stone (emerald) when I was in New York. Again, Vishal was great to deal with this time in person answering questions etc and I eventually settled on the stone. The final product looks awesome and I'm very happy with it.

The reason I've given a four star review is the valuation - I paid US $3,850 for the custom platinum and diamond setting and US $3,092 for the centre emerald, so US $6,942 total with three GIA (trustworthy) certificates. I have since had the ring valued after arriving home for insurance purposes by a GIA registered valuer and they valued the centre emerald at only US $1,800 which is quite a lot less than I paid which is disappointing. It's significantly less than the UGL (not trustworthy) certificate that came with it estimating a retail value for the emerald alone at US $6,500 although I knew to take that value with a grain of salt. Fortunately, the two side diamonds were valued much higher than what I paid for them so overall the total ring was about the right price. The ring has been valued at US $7,476 compared with GemsNY valuation of it at $16,500 which I knew would have been over-inflated I just didn't realise by how much!

Anyway, all in all I'm extremely happy with the ring I designed and bought with Vishal's help and would shop here again. I got value for money but not to the extent the GemsNY or UGL valuations would suggest.

Great place for custom jewelry

I came across GemsNY.com website while conducting an extensive web search to find the best places to buy an engagement ring. Prior to starting this search, I explored several jewelry stores in my local area in MD and was not very pleased by the selection, even though the people I encountered were good.

Although I didn't find the stock ring selection at GemsNy.com particularly appealing, their stone selection was extensive and the prices were some of the lowest I found online or at the brick-and-mortar stores in my area. I was particularly interested in purchasing a ruby and found numerous stones that were very nice and well within my budget. Their online explanations and recommendations for stones were very helpful for finding the best stone for me.

After a little bit of additional browsing, I discovered that GemsNY could also prepare custom jewelry. I decided to explore this option and called up the store to discuss the possibility of creating a custom engagement ring. After speaking with Vishal (aka. Vishnu), who was very knowledgeable and helpful, I decided to give the custom design a try. I submitted a detailed description of the design I wanted and within one day I received an estimate. The price for the custom ring was very reasonable and Vishal was able to get me an additional discount on a stone he had recommended (which I liked even more than the one I chose initially) so that we could accommodate my budget.

Once we discussed the guidelines for custom ring design, which were also clearly explained on the website, we went forward with the CAD designs. Within 5 calendar days, I received the CAD drawings. They did such a good job that we didn't need to make any adjustments. With my approval, they moved into production and completed the ring 8 calendar days later. The ring was shipped via FedEx and arrived in 2 days. Since I lived outside of NY state, the purchase was tax free, which was an added bonus to the free shipping. The final product was excellent and looked almost identical to the CAD drawings.

Overall, I am very pleased with the experience and would shop at GemsNY.com again (especially if I have another idea for custom jewelry). Vishal and his team were very courteous and knowledgeable. I also commend their attention to detail. I had a very specific idea in mind and they were able to realize it to my liking.