GemsNY

Sometimes it's difficult choosing a piece of jewelry on the web, although GemsNY has an excellent website and so many great choices, until you see the piece for real it can be a bit scary. But GemsNY's return policy eases that fear, I know because I used it and a new piece was made for me with a different stone, and I was so pleased. The original stone was as described, I just wanted a larger ruby than my first choice. The following is a copy of my last email to GemsNY;
"Hi..., just to inform you that i just rec'd my ruby ring. It is BEAUTIFUL, Thank you so much for your description and recommendations on this stone, I Love it!"

I would definitely do business with GemsNY again, they proved trustworthy to me; Highly recommend, Beautiful items and Great prices, you can't go wrong.

Diana L.

Return Policy is straight forward.
I am a demanding customer. I know it but buying at GemsNY was a very easy process and getting a refund was equally as easy. I returned back two orders from GemsNY and as was stated on the return policy I immediately got the refund in 2busniess days minus the charge of shipping for GemsNY to send the merchandise as stated on their return policy. I will definetly buy from them in the future just still unsure as to which way I would like to go for my sapphire purchase in my budget. There prices and unbelievably cheap and the selection is really amazing. What I really like is how patient their customer service is in handling the returns and their willingness to help the consumer in finding what they want.

Everthing was exceptional and she loved it!
The entire experience was great. GemsNY was very fast in responding to my questions and very helpful in helping me select the perfect ruby ring. They made great recommendatoins based on what I had wanted and explained to me what was most important to consider when selecting a ruby. The ruby ring arrived on time as promised and was absolutely beautiful. It was a great overall experience.

I ordered a white sapphire solitair ring. Igot my ring today in about half the time the website said (1 week). It is just gorgeous. I have to say I was expecting something to not be quite right, afterall how could they produce a ring of superb quality with a real gemstone for this kind of price? Well apparently they can and the customer service was fantastic too. The ring has the weight and robust setting of a much pricier setting. I have put the ring on my finger next to my original diamond engagement ring and even knowing what to look for to tell the difference between a diamond and white sapphire it is almost impossible to see with the casual eye. I can scarecely believe I have a bigger more beautiful, high quality ring for less than we paid for my original engagement ring 20 years ago.

Bought a beautiful 8x6 blue sapphire, love it. Diamonds in the princess diana style are stunning. Cant find ANY AAAA grade intense color blue sapphires anywhere in Denver, i had never seen one in person best I could find was AA rating which are pretty but the brillance in this level makes you never want to take your eyes off it. Placed order, spoke to them about stones i was looking at and were helpful. Order came perfectly. Honestly a stone with AA quality and 1/3 carat diamonds would have cost me twice as much so this was a great deal + no one even when i go to Jareds where i buy most of my jewerly has seen this stone quality. Will use again.

Honest and helpful...

I ordered an engagement ring from GEMSNY, they have been very easy to work with and it appears that they truly care about making you happy. My one cavat to anyone reading this post is remember that no one is going to sell you a new Mercedes Benz for the price of a used Chevrolet so you probably shouldn't expect to receive a $30,000 retail priced ring for $3,000 from GEMSNY. The ring that we received was platinum with a GIA report on the center gem. We decided to send it back and up-grade the stone to an even higher grade level and we paid to send the ring back at our cost "which wasn't an issue at all for us". She's looking forward to getting her ring back with the stone that she wants.

Comparison Shopping option is incredible
Called customer service few weeks ago to inquire about the six alexandrites that I was considering. The staff was very knowledgeable and help me narrow it down to two items. I couldn't make up my mind so they offered to send me both stones for comparison. It helped that they only charge 50% of the total amount of the stones. After seeing both stones in person I could see why I couldn't make up my mind over the phone. I liked the size of one of them better than the other and chose that one. Returned both the stones to them as I decided to give them a try for the custom ring I was looking to make. Received the ring 2.5weeks later which is far better than my local jeweler who quoted me 4-6 weeks time. The quality on the ring is great, the diamonds are extremely sparkly and the metal is very shiny. Great company overall.

Purchased a custom engagement ring with a natural sapphire through GemsNY and the end-product was ideal! From the custom alignment of the side diamonds to the way it was sized perfectly for me to its beautiful overall look, GemsNY exceeded all of my expectations.

An incredible steal in price too; ring could have cost thousands more if purchased through a jewelery store.

Very prompt and professional email communications. Vishnu responded within a couple hours to any inquiry I had - be it about manufacturing time, pricing or supplementary photos for my custom ring details.

Used their comparison shopping option to have the stones mailed to you for an in-person examination. Since I was very picky about my stone color and its clarity, it was important for me to be able to evaluate it first-hand. By communicating what I was looking for to Vishnu, he was able to look at the stones first and help me narrow down which ones best met my requirements so I could then examine them.

Honor their quotes as well. I requested a quote for a setting on a custom ring several months before I purchased it, and that price was exactly what I was charged despite the lapse in time.

I have purchased three times already with GemsNY. I made my second purchase using installment plan and just finished paying off for it yesterday. I have to tell you that besides their ridiculously low prices this is something which easily breaks them apart from their competition. I didn't need to give any personal information such as social security number or copy of dirver license to qualify for the plan. Also the plan is very simple to use. My ring was for $2250 and I had to pay initially 50% down payment so $1125. The rest of the $1125 they broke it up into three equal installments which were due every two months with no interest charged. I received an email notification ten days and one day before of the due date of each installment. My card was charged automatically on the specified date and I received a confirmation the same day. The only thing they can improve on this plan is that they only offer it for items over $750. That is fine for some major purchase but the smaller items I am not able to use it.

Wife got more than she ever expected for our 40th anniversary.est with this website.
I was extremely skeptical of making this purchase online without seeing the ring in person and basing it on an image I saw online. I spent months researching ruby rings and looking at rubies in stores and nothing can compare with the value GemsNY offers. I had $7500 max to spend for the ring. At a store for a qualiy ruby ring, I was not able to find anything larger than 2cts for that price. At GemsNY I was able to buy a beautiful 3.5carat ruby ring for $7000. My wife thinks I spent all our retirement money on this! I couldn't have asked for anything more and I stayed under my budget and bought a new tennis racket that I was looking to get for some time! My wife couldn't believe how nice and big her ring was and wouldn't want anything else. If you want to get the most for your money do your research and then buy from GemsNY.

I ordered a Ruby engagement ring with two princess cut diamonds on the sides. At first I was a little concerned with the reviews on this page as they all seemed too good to be true. I called in to order my ring and I found the staff to be courteous, patient, and with a good sense of humor (which made the buying experience much more relaxed). I'm not sure who I talked to but he did a good job of answering my questions and my concerns. I had issues with their website password recovery which would say that it sent an email but alas no email arrived at my inbox. This may not be an issue to others. Anyway, I received the ring today and was pleased with the presentation and it came with the ring, the box, appraisals, receipt, and of course a business card with the all-famous Vishnu (which might have been the man I spoke to). I don't think these guys are fake but the other concern/complaint I have is that the pictures of the settings are not exactly what your ring will look like. I would suggest that they change the pictures to real photos of the settings and not the graphical drawing representations that they have. This is the reason I have knocked down one star, but I got lucky, the. 12ct of diamonds was larger than I thought and overall I feel that this was a great buy and I will likely buy from them again in the future.

I met with Ernie at the location. After trying to convince my girlfriend against emeralds and failing... I had to do my research on emeralds and jewelers. I found my way many times on Gemsny, and I saw a loose emerald I favored and just after a few weeks it was gone! I really needed to pull the trigger this time, but I really wanted to see the stones in person.

I didn't make an appointment, but they were willing to work with me when I walked in on a Friday at 5pm. I met with Ernie, and he was absolutely welcoming and willing to answer all my questions. He showed me multiple stones in my budget, and settings. The stone is really the most important part of the ring. He spent 2 hours with me, and helped me pick the right gem, and showed the difference in quality. He really made the experience stress free, and I was at the location pass the time of closing and he never once rushed me.

Absolutely recommend! They also do custom designs which was great. I only recommend making an appointment and visiting the site to get a better idea what you're looking for in price, size and color. If everyone else is like Ernie then I bet they all give a great experience!

Can't wait to see the ring complete! This was my first time going into a shop, and I walked out with a gem and setting picked. Easy process!

My fiancee created a custom sapphire engagement ring at Gemsny. I was nervous about it when he gave it to me initially even though it looked beautiful (because it was purchased online), so we took it for an independent appraisal. Overall, I'm very happy with the purchase.

The quality of the sapphire is top notch. It's almost the color of Tanzanite but she verified that it is indeed a sapphire. The clarity is flawless and the cut is excellent as they claimed in their appraisal. The one notch star reduction is due to their claim about the quality of the diamonds surrounding the sapphire which they rated as VS2 color F, but were rated by her as SI2 color H. I know there can be some variation between appraiser opinions, but I tend to agree with her considering I can see a little black spot in each of the diamonds with my bare eyes if I look closely, and I saw the inclusions with the eye piece as well.

I wasn't too concerned with this since the diamonds were just accents to the main feature which was this gorgeous sapphire. The diamond ratings did affect the value from their estimated retail value, but it still appraised way above what we paid at GemsNY. We really did receive a good value for our money and plan to look at wedding bands there as well... just maybe not with diamonds.

Thanks to GemsNY, what I thought would be a very stressful process became easy, educational, and very interesting. The only thing I knew when I walked into their offices was that I wanted to give my fiance the engagement ring she deserves, but I had no clue how to pick a stone. They walked me through the process and asked me lots of questions, taking the time to help figure out what would be perfect for us. And they didn't try to upsell me or take advantage of my ignorance (and I really didn't know much to be honest), instead they guided me toward getting the most value for my money by explaining every detail of a diamond's characteristics. Buying a diamond takes trust and that is what GemsNY successfully built with me. The three times I met with them they spent as much time as I needed and never pressured me to make a decision and even encouraged me to test the market. I am thankful because my fiance loves the diamond and setting I ended up purchasing - and I felt great because I knew exactly what I was putting on her finger. Also, I've read some reviews here that think they are too good to be true - rest assure they are for real, and they are good people that conduct themselves openly and honestly. I wouldn't go anywhere else and when and if my friends and family need advice on where to go, I would not hesitate putting my own name on the line by introducing them to Vishnu and Vishal at GemsNY.