David S.

I live in New Zealand and contacted GemsNY via email about making a custom three stone engagement ring to pick up when visiting New York. Vishal and I emailed back and forth over a period of about 6 weeks tweaking the design before I finally settled on the make up of it. He was very accommodating and answered lots of questions along the way which was definitely appreciated. The final act was selecting the centre stone (emerald) when I was in New York. Again, Vishal was great to deal with this time in person answering questions etc and I eventually settled on the stone. The final product looks awesome and I'm very happy with it.

The reason I've given a four star review is the valuation - I paid US $3,850 for the custom platinum and diamond setting and US $3,092 for the centre emerald, so US $6,942 total with three GIA (trustworthy) certificates. I have since had the ring valued after arriving home for insurance purposes by a GIA registered valuer and they valued the centre emerald at only US $1,800 which is quite a lot less than I paid which is disappointing. It's significantly less than the UGL (not trustworthy) certificate that came with it estimating a retail value for the emerald alone at US $6,500 although I knew to take that value with a grain of salt. Fortunately, the two side diamonds were valued much higher than what I paid for them so overall the total ring was about the right price. The ring has been valued at US $7,476 compared with GemsNY valuation of it at $16,500 which I knew would have been over-inflated I just didn't realise by how much!

Anyway, all in all I'm extremely happy with the ring I designed and bought with Vishal's help and would shop here again. I got value for money but not to the extent the GemsNY or UGL valuations would suggest.