Overview
Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 11th among Electronics sites.
The support is really great, they resolve quickly any doubt that you have. Excellent customer service.
Very friendly and informative. Answers all of your questions. I would recommend this site for good customer service :)
Very good response and service, friendly environment. From my experience, they are the best sellers!
Items arrived within 3 weeks as committed. No fuss returned policy. Overall a great shopping experience.
Good communication tracking numbers provided and received parcel 3 days later. Not bad for service to other side of the world.
Thank you
Customer service very good answered all my questions quickly and professionally highly recommended.
I love you guys
I am throughly impressed with their prompt customer service and very competitive price, thanks geekbuying
Geekbuying has many efficient staffs. They are helpful to help customers. And can deal with matter easily. I like them
I buy my Chinese stuff since some years here.
Good price for electronic device and pretty fast service.
1 Day after my Order I wanted to Cancel it and asked for a refund. No Issues with that! Great Customer Support.
If i will Oder phone or something else? Is that product warranty valid in our country (india) service center?
Special thanks to Jennifer for helping out with my order, it was much appreciated. Excellent customer service, recommended!
2018-07-03 received mail from geekbuying offering a new camera but in return have to change this review.
I Give 1 more star as good will for now.
Horrendous after sale service!
Nice camera but with serious sound problem!
Had to send back for repair and that's when the nightmare starts with lack of response or with no serious information, the only thing they says is "we will ask our workmates to..." after 20 days they received the camera still the same response and no confirmation that they received it and/or repair it.
After 1 mount they confirm the reception and take 2-4 week more for repair!
Next months go on vacation and will not have my camera on time!
2018-06-21 no news or reply from you like you promises
2 months have passed and nothing...
Excellent service communication is valid only I would like them to be faster in answering the emails just waiting for my product
I bought some electronics devices in this shop and they were of high quality, thanks to the seller for pleasant communication.
I needed to change some shipping details and received the necessary help in a short time. Thank you!
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Business History
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members