On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a necklace for my husband and he wears it everyday. He loves it. I plan on purchasing my products from this company in the near future. I like purchasing products online that have quality and this company has good quality in their merchandise.
I ordered the best friend mug. I received the wrong mug. I went to your web site to report this and to ask how to send it back. I received an apology and was told the correct mug would be sent to me in 7 to 10 business days, I was also told not to worry about returning the wrong mug. In about 5 days I received the correct mug. It was beautiful, just like the picture. I'm happy with it as my best friend will be when she gets it at Christmas.
Barbara D,
I purchase a cup for my husband and it turn out amazing between the changing color to showing the picture and the message. I totally recommended! I'm very pleased with my purchase, thank you.
I have purchased a couple of items from this site and always received the product on time and of good quality.
I have bought several things from gearbubble: over the last couple of years and the quality was great and it always made it to my house in timely manner. I would offer this advice to anyone that would like to buy from this site, customer service is Awesome and the Quality is Great!
Michael Croniser
IPhone 6 protective case very nice and strong love it. It's water proof and dust proof with very strong protective screen on face of case.
I order a mug for my husband in memory of our sweet dog we had just lost. The mug arrived within the time it was suppose to. The mug was exactly what I asked for.
I received a personal email thank me for my order. I would definitely purchase from gearbubble again.
I am a Vietnam era Veteran. I purchased a coffee cup from GearBubble which said what I wanted on it. Excellent quality. Very pleased with it. I have purchased other items and they were excellent. Very pleased with this seller! My wife loves the items I buy from them and we have been married 50 years in December. Must be doing something right!
My wife loved the mug and necklace that was purchased. I was surprised at how fast I got it. Quality was as I expected for the price. I received great service
I ordered these two mugs and i got sent the wrong ones. It wasn't even my dog. It took me awhile to get the credit back because you couldn't send me the right ones. I don't know why! However, every tee shirt i have ordered from you has been beautiful and true to size. I love the tribute shirts. I lost my son and husband and i have 6 different tee shirts that i ordered. One was too large, but it was my fault because i ordered unisex instead of a woman's size... Other than the mugs, i have had no problem's with your company... Thank you, Fran DiStabile...
I just want everyone to know that the necklace that I ordered was on time as they said and it was for my daughter so when I gave it to her she was at work and she screamed so loud that all the employees came to see what was wrong and she was crying and hugging me. Then she began showing everyone and they loved it so my message is I loved the service and the products so well that I will purchase more from them.
This was a present to our friends! They loved it! Awesome transaction would buy from them again! Thanks!
I ordered & received a coffee mug where the images on the mug show up when hot liquid is poured into it. Everything was shipped in a timely manner, and nothing was broken upon receipt of the package. I love it! And am enjoying it - no complaints at all and I would recommend this high quality coffee mug to everyone. Further, I would add that all the attacks this company is getting in so-called "bad" reviews are purely politically motivated because of the conservative/Republican content of some of the products. These complaints should be ignored. It's another example of left wing nut jobs trying to shut down a perfectly fine business.
It is unusual to find products geared to ventriloquists and we have been using the mug for months without fail. Great product.
I ordered several items (a t-shirt, sweat shirt, mugs, and a pillow case). The quality of the products were superb and the wearable items still look good as new after several washings.
I'm quite happy with my purchase.
Products were perfect! I honestly Looked amazing, it turned out to be a lot better than the way it looked in the photo, and everyone that has come across it has loved it
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
I like #creativity, #entrepreneurialism, and believe everyone has a message in them.