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The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.
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Bought for my husbands Birthday ant it was great. Well protected in a styrofoam box. I would buy from this company again.
I bought each of my kids, husband (and me... hahaha) mugs from gearbubble. Each came professionally wrapped and delivered quickly. The quality was as expected. Can't say enough about my positive experience! Shop with confidence and get personalized merchandise!
I ordered the my friend coffee mug for my bff, s birthday an she loved it it arrived on time I don't know why people have to bad mouth your company all they have to do is return the product I have never had trouble with your company or products. Thank you
The verse on the was was
Perfect for my friend and me, she was so excited when it arrived in the mail. What a great why for me to show her how much her friendship means too me
I bought a Big Bang Theory t-shirt. I love the show and I love the shirt. I wear it every week and everyone comments on how they like it.
I ordered a mug for my fiancé and it was exactly as described. Got to my home in less then A weeks time and the color change of the mug was pretty cool. She was very happy with my purchase and loved the mug.
I ordered 2 t-shirts, different sizes and the sizing was great! They were comfortable. Wore to baseball game and several people noticed them and inquired where we purchased, proudly told them and I hope you got more orders.
I purchased for my wife a gift from this company and what I can tell you is that my wife loves the necklace a lot.
The product was like described and fast shipping also. I will buy again from this provider and I can encourage anyone to buy from here.
Best,
Tony
I purchased this necklace for my mom a few years ago and she absolutely LOVED it. She has not taken it off ever...
I've ordered from GearBubble a few times and have always been satisfied with my initial first hand viewing of the item. And now, months later, I'm still satisfied, as is my daughters whom I purchased the necklaces for!
Loved the mugs I got from GearBubble! With these mugs, I captured exactly how I felt in an inexpensive yet constant reminder! My girls are on each coast but this gift let's then know how I feel!
My order was complete and great value - no complaints here!
Will order from gear Bubble again when I need more of what they offer
I have purchased multiple mugs (7 or 8) and one canvas art and all were done with superior quality. All were completed exactly as ordered, even the special order canvas print. I am extremely pleased with all purchases and definitely will make future purchases.
Definitely will order from again. Loved my product and so did he. My coffee cup was very heartwarming and did a good job to remind him of what kind of a person he was. I loved the cup because he can drink from it anytime. Y'all definitely did a great job expressing the thoughts. Loved it.
I purchased a coffee mug with two Labs showing on the mug. Best Father's Day present in a long time. Dad lovrd it and we've received many compliments. Thanks!
When I ordered my mug, I wanted to order more than one. Had to go through the whole order process a second time, a little irritating. But, upon arrival, was very happy with the mugs, their size, quality and, especially the great packaging. I was not expecting the writing to be on both sides, but it was. More than a moderate surprise because I am left handed and most mugs come right handed. Very pleased.
I truly love the mugs, that I incorrectly ordered. I wanted the girls to have a different length and hair color. GearBubble's customer service representative Josephine, was phenomenal in finding a mug that was perfect and she did so in a prompt, curtious manner! The quality is great, the color is vivid, the writing is bold and cool. I ABSOLUTELY love my mugs! I have tried several times to upload photos, but the site won't let me.
Also, I am really confused by the comments about the horrible customer service, delivery and tracking. As I said, Josephine was great. We had at least 10 emails back and forth from July 22-30th. She would send me a photo of a mug with two girls and I would tell her if one needed longer hair. She would look again and respond either the same day or the next, with another photo, until she found the one that had two girls, one with long dark hair like mine and the other just like my BFF. I wish I could get this site to allow my photo of the mugs. They are so cool. After we finalized my order, the mug was printed, shipped and received quickly, less than 3 weeks. It just seems a bit strange, that I had such superb service, when so many others say how bad it was. Kind of seems like some is trying to sabotage GearBubble's reputation, which is terrible. My service was some of the best customer service I have ever received.
Thank you,
Niki
Purchased the item for my wife. Great price, great service. Appreciate a competent seller and that's the reason for the high rating. Thank you.
I ordered sever t-shirts that were imprinted. The picture quality was great. Everything as expected.
Thanks
Answer: Thanks for the compliment! We really appreciate it!
Answer: I didn't request anything special to be written on it
Answer: Hello Amy, Please contact me at support@gearbubble.com and put Attention: Nicole in the subject line, and I'll help you as we can't find any orders under that email. We apologize for the inconvenience. Regards, Team GearBubble
Answer: Hello Tammy! Are you asking what items you can sell with us or what you can buy as a customer? For selling, you can go to https://www.gearbubble.com/, scroll down and click "Become a seller": http://prntscr.com/r0tvqz. The signup is free. Once you confirm your account, you can check out the account and click on "Launch Product" to see what we have to offer. If you would like to shop, just click "Shop" at the top of the page and pick a category to browse.We hope this helps. Regards, Team GearBubble
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