website thubmnail of GearBubble

GearBubbleReviews 1,515

3.5

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GearBubble Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely delivery, and effective communication throughout the order process. Satisfied customers frequently highlight the uniqueness and appeal of the items, contributing to repeat purchases. However, some negative feedback indicates issues with customer support, particularly regarding technical difficulties with product creation and inadequate responses to inquiries. While the majority of experiences are favorable, the company may benefit from improving its customer service responsiveness to address these concerns and enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
70
value
69
shipping
71
returns
31
quality
68

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South Carolina
1 review
0 helpful votes
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Necklace for my wife
December 29, 2019

I bought a necklace for my wife as a Christmas gift. I was kept informed of the status of my order. It was delivered on time and my wife was very pleased with it. I highly recommend their products.

Date of experience: December 29, 2019
Louisiana
1 review
9 helpful votes
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Daughters necklace
December 29, 2019

Very cheap necklace at least I had a silver necklace to put the pendant on. Could have shipped it in a jewelry box instead of just throwing it in a bubble envelope. Was it worth 49.99 not really but, my daughter loved it so at least it has one plus. Maybe the other products they offer are better quality but I wouldn't suggest purchasing jewelry from them.

Date of experience: December 29, 2019
Nicole W. — GearBubble Rep
over a year old

Hello Jamie,
We're sorry you are unhappy with the quality of the item you received. Please send this picture of the received item to support@gearbubble.com and put in the subject line "Nicole". We will refund your order in full upon receipt of the picture.

Regards,
Nicole
Team GearBubble

Utah
2 reviews
0 helpful votes
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The Mugs Were A Hit
December 29, 2019

The customized President Trump mugs for my wife and son were truly appreciated. The quality of the mugs were excellent and should last a long time. The website for ordering was simple to use and the order was processed accurately. I will keep this company in mind for future orders.

Date of experience: December 29, 2019
Alaska
1 review
1 helpful vote
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Did not receive item.
December 26, 2019

I ordered a single coffee mug on December 12, for Christmas. At the time I placed the order, it said I would receive my item in 5-8 days.
Got a message on 12/20, with a USPS tracking number. Super! Right on schedule.
Today, almost a week later - USPS still shows as "Waiting for Package".
It is now after Christmas. Item is of no use to me now. Will be canceling order.
(It should also be noted that there is no phone number to contact this company. Emails state at the bottom that live chat is available on the website, but after much searching I was not able to find it. Only contact is by email/postal mail.)

Date of experience: December 26, 2019
Nicole W. — GearBubble Rep
over a year old

Hello Kristin,
We're sorry this wasn't received yet. Try plugging the tracking number in here: https://webtrack.dhlglobalmail.com/ to see all the details of tracking, as this will show domestic or foreign packages and USPS doesn't show their tracking until it's near delivery (when they have it, since DHL has it first). Please contact me at support@gearbubble.com and put in the subject line "Nicole", I'll help you with this.

Regards,
Nicole
Team GearBubble

Pennsylvania
1 review
0 helpful votes
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The cat mug was perfect!
December 22, 2019

I have purchased other mugs, but the fact that I could personalize this one was fantastic. Thank you.

Date of experience: December 20, 2019
Washington
1 review
0 helpful votes
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Good Quality and Printing
December 17, 2019

I bought a personalized mug and I am happy with the results. If I come across them again I will definitely buy a product from GearBubble.

Date of experience: December 16, 2019
Texas
1 review
0 helpful votes
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Very pleased
December 16, 2019

Ordered two custom coffee mugs and they are great. Fast shipping with status emails along the process. Would definitely do business with again!

Date of experience: December 16, 2019
New Hampshire
1 review
0 helpful votes
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Excellent look, and affordable price. Creating personalized gifts and memorable things is so fun! I recommend these products for a unique gift. I have purchased 2 "On memory of" mugs for myself and family. They loved it!

Date of experience: December 16, 2019
Kansas
1 review
0 helpful votes
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Loved my cup
December 16, 2019

I ordered a coffee cup with a photo of my combat unit on it. Turned out perfect! Sharp clarity, vivid colors, a real conversation piece among my friends!

Date of experience: December 16, 2019
Massachusetts
1 review
0 helpful votes
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Favorite gift
December 16, 2019

I got a coffee mug for my best friend, It was the best gift & so unique. She loved it! It was really the most unique because the images you have to choose from is such a wide range of what you and a friend may look like.

Date of experience: December 14, 2019
Virginia
1 review
0 helpful votes
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I will definitely make GearBubble my first stop in looking for personal gifts for family and friends.

Date of experience: December 13, 2019
Ohio
2 reviews
3 helpful votes
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Daughter necklace
December 11, 2019

I bought the Daughter necklace for my daughter. It was suppose to be the heart necklace but instead I received this piece of crap of a necklace. You can not even read the writing on this necklace without a magnify glass. Paid $44.90 for this crappy necklace. Was going to give as a gift but will have to find one that is better then this

Date of experience: December 11, 2019
Nicole W. — GearBubble Rep
over a year old

Hello Beth,
We're sorry you're unhappy with the quality of the necklace. Please send that picture to support@gearbubble.com and we'll get this refunded for you.

We apologize for the inconvenience.

Regards,
Team GearBubble

Washington
1 review
0 helpful votes
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Wonderful company
December 13, 2019

At my age I am ordering more things online for my comfort. This is the best company I have dealt with so far. Service, shipping quality is by far the best I have seen. Thank you.

Date of experience: December 11, 2019
GB
1 review
0 helpful votes
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Carrier mug
December 10, 2019

I purchased 2 mugs for each of my farriers. The mugs are very good and the service from GearBubble was brilliant

Date of experience: December 10, 2019
New York
1 review
0 helpful votes
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A great coffee mug
December 10, 2019

This mug was perfect for a friend of mine who has two cats which she takes excellent care of. I though it was a great idea to have her cats get her a present.

Date of experience: December 10, 2019
Virginia
1 review
0 helpful votes
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Customized cat cup
December 10, 2019

Item shipped quickly and was just as described! Great company and I will definitely buy from again.

Date of experience: December 10, 2019
West Virginia
3 reviews
0 helpful votes
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Great Gift Item
December 10, 2019

Normally if I order a mug the is always some sort of flaw in color or spelling. You guys did a wonderful job. It is a good quality mug and everything was correct, I will and have recommended to friends.

Date of experience: December 10, 2019
Illinois
3 reviews
0 helpful votes
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Fun Stocking Stuffer!
December 10, 2019

Great gift for those that have everything and drive others nuts trying to figure out what to buy them.

Date of experience: December 10, 2019
Colorado
2 reviews
1 helpful vote
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Scam
December 9, 2019

Paypal payment went through on December 3rd. Sadly no response regarding my order, no acknowledgement, shipping or tracking. Scam?

Date of experience: December 9, 2019
Nicole W. — GearBubble Rep
over a year old

Hello Judy,
Please email at support@gearbubble.com, put Nicole in the subject line and I'll take care of this for you.

Regards,
Nicole

Illinois
1 review
0 helpful votes
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I have ordered through GearBubble for the past several years and I love their service and work. I haven't been disappointed yet. I think you will like it to.

Date of experience: December 9, 2019

From the business

I like #creativity, #entrepreneurialism, and believe everyone has a message in them.


gearbubble.com
Las Vegas,, NV, United States