Garrett Wade

I returned an item and failed to put my return slip in there, but used the UPS slip. Because I can't find my UPS slip they are refusing to give me credit. When the item was received they should be able to tell who the customer is by the UPS slip. When I inquired via email thinking it would be simple they customer service reps were clueless and didn't even try to help.

I ordered the historic Odd Job for my son and recently ordered the reprint of the Stanley tools catalog. He has a lot of antique tools that belonged to my father and I thought he would appreciate the Odd Job even if he only used it as a paperweight. It is beautifully recreated and he loved it. It's a great gift for anyone who appreciates that fine art of woodworking. He will get the catalog this Christmas. I'm sure he will find some tools in there that belonged to his grandfather and will really appreciate them. In addition I really love their catalog which is full of interesting games, tools etc which are all beautifully crafted---truly a very unique company.

I've always been pleased with the products from Garrett Wade, most recent purchase was a shovel that was out of stock. Got an E-mail when it came in but had problems with the Web site, ended up calling to place the order. The woman who took took the call was very pleasant, but there was so much noise in the background of the call (numerous very loud voices) that she couldn't seem to mute that it was really quite an annoying experience. Once the order was placed shipping was super fast, product was great. Several weeks later I was going to place another order, but realized that the only shipping option was UPS. A major snowfall had just made than a non-option for delivery to my house, no choice to use USPS, even though the items were very small, so I just abandoned the cart.

I can't speak highly enough of the quality of the leather tool tote! I initially ordered three for the guys on my Christmas list. After seeing an examining the leather and the quality of the craftsmanship- I found myself ordering another one Now that's a lot of money for a tool bag. I think you are selling yourself short by not calling it an all purpose tote. I am a very busy woman -constantly running-And I would absolutely love carrying this bag on a daily basis to and from my car with everything I'll need for the day! It is extremely sturdy since being made specifically for guys and tools! I'm telling you it should be marketed as a steal of a deal for a unisex all leather /handmade square bottom everyday carryall tote - I wish my family would gift me one

Garrett Wade has always been a favorite company of mine. I have shopped off and on with them for at least 25 years, and many of my best and favorite tools I purchased from them, from wood carving tools to garden tools. High quality. Good design. Good service.

I ordered $829.46 worth of merch. Unfortunately, somewhere between shipping and receiving I only recieved $200 worth. One box was great but, the other was tampered with. Someone cut the label off the box and taped to a smaller box. All but one piece of my order was missing in the box. Looking at the label, what was shipped never would have fit in the box I received. I am an elderly widow. These tools were ordered to help me do something I love gardening. Plus, a couple gifts for Christmas for a family member. UPS is investigating, but because the label said 2 packages and I recieved 2 boxes they warned me I may not get anything back. I really just want the tools I ordered.

Just recently received the GT3 grafting tool from Garrett Wade. They had the best price on this tool on the internet. Good quality tool with sharp blades and an extra anvil is included. The tool is capable of doing three types of grafting cuts and it comes with detailed instructions on how to change blades. Also included is an informative booklet on performing different types of grafts. A Garrett Wade catalog was also included and features different products and tools they have available like the chainsaw sharpener and drill sets. The prices are unbeatable. I will not hesitate to purchase from them again.

Ordered a set of GW chisels for my woodworking son. He's been tryin to deal with "Brand-X" chisels and has paid the price of low quality tools so a new set of GWs was purchased for him. He did just make us - his parents - a pair of Adirondak-style yard chairs that are designed to be taken down quickly for winter storage. I've always appreciated GW's quality and respect their reputation in providing high quality yet affordable tools for the home or professional shop. Ordering and shipping were quick and easy. Thanks, Garrett Wade!

I have ordered items from your catalog for years. Your merchandise is first class. Imagine my dismay when this past year I found out that you do not ship to Alaska. Putting Alaskans all in the same jar is a mistake. Residents of Ketchikan, Alaska's most southern city is 1000 miles from Alaskan cities in the northern part of our state. We are closer to Seattle Washington, and you mail to them. I am so disappointed in this decision to lump us all together as we are such a massive state with such differing mailing outcomes. I have already easily found another company that doesn't discriminate against Alaskans.

April 20,2021 ordered a 100 ft. Stainless steel garden hose. With tax it $104.21. I think it was 15 days maybe more arriving. It broke I called co. They said would mail me return sticker. My printer not working. That took 12 days. No fault of co. For that. I rec. Shipping label June 2nd. Called customer service to see if they could send replacement hose before they rec. Broken one. Lady said yes. June 17 still no hose called the lady said hose on back order be in some time in August. I was taken aback by that statement. Hot and dry in Memphis. I asked for refund was told ok. Credited back to my account $86.70. It cost me $17.51 to do businesswith company. I would not recommend them.

Everything I have purchased from kitchen knives, stainless steel garden hose, to pruning saws and stainless steel Garden rakes has been top- notch. I know that anything I purchase will be as advertised.

I bought these tools several years ago for me. This was a re-purchase for a friend who just retired. I biggest reason I shop here is the quality of the things I purchase. I have not been disappointed yet.

I have placed several orders with Garrett Wade and am blown away with the quality of every item I have purchased. I have purchased several knives for my personal collection and have purchased several knives as gifts and the feedback from the gift recipients is the same... the quality is exceptional. I have also purchased an oak chest which was also beyond my expectations. Additionally, I have been extremely impressed with their shipping time. Every order is processed and shipped immediately. I couldn't give this company any higher accolade and I pray they will continue to prosper.