Megatimber has a rating of 4.2 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Megatimber most frequently mention delivery driver. Megatimber ranks 6th among Building Construction sites.
No critical highlights yet
Great product and faster than expected delivery. My only ciriticism would be the $119 local delivery fee where requests for an ETA were somehow missed and therefore instructions not followed. Also I had to help unload as only one guy (who was a lovely gentleman BTW) with a shoulder injury was sent out. Overall very happy with the product and will definitely buy from these guys again, but it might be more cost effective to pick up.
Ordered from this company, products were damaged, no reply, didn't want to know about it! Won't pick up the 3M pallet even after delivery driver said they would. Sales person is rude and just hangs up! Will never use the company again!
On-time, and easy to do business with. Product is great quality.
Fantastic Customer Service. Always offer a solution when timber size I ordered wasn't available on the shelf at the time which enables you to keep your project moving forward.
Friendly helpful staff...unlike a lot of other places we can't mention...
Great product and faster than expected delivery.
My only ciriticism would be the $119 local delivery fee where requests for an ETA were somehow missed and therefore instructions not followed. Also I had to help unload as only one guy (who was a lovely gentleman BTW) with a shoulder injury was sent out.
Overall very happy with the product and will definitely buy from these guys again, but it might be more cost effective to pick up.
Super fast and easy. Delivery was prompt and service was great. Can't fault them.
Great experience. I will use Megatimber next time I need a load of timber. I was notified by the driver that he was on his way. He arrived on time. He positioned the timber perfectly. Thank you
Received a phone call to advise pickup ready up to 5.30 day of ordering or next day from 6am. Very professional and friendly service. Also had good stock of profile required. Other local places had to place order and wait many weeks or just didn't stock the profile I required.
Very easy transaction and pickup. Definitely recommend.
Ordered from this company, products were damaged, no reply, didn't want to know about it! Won't pick up the 3M pallet even after delivery driver said they would. Sales person is rude and just hangs up! Will never use the company again!
Products used:
Plaster board
Ordered materials for DIY project on a Saturday materials came on Tuesday. Despite what the order confirmation said there was no communication about when the delivery was going to happen. So come Tuesday morning I receive a call while I'm at work that the driver is 15 mins away. Wasn't a big deal but only because my delivery was small. Would have been better if I was told a day in advance when the delivery is coming so I could plan accordingly.
Quick ans sufficient order was ready for pick up
Pricing is quite reasonable
These guys helped me order material for my project, very good service and timely delivery with simple payment's system.
Thank you for your help over the past 2 days….
Pleasantly surprised when everything that was promised was done. I look forward to doing business further in the further……
You had the product we were after and the website was easy to navigate….
You had the product we were after
Like the product
Online quoting is game changing. Fast delivery and everything I needed in one order.
Ordering online was easy, quick response. Would have like update on delivery for example: expected time of arrival but was delivered with 24hrs. Great Service.
Contact was easy, helpful and informative.
Quick response on emails and great customer service.
A very easy order process online.
However, delivery driver didn't call to give notice and as a result put the timber where we didn't want it, two packs turned up, 1 being different width boards to the other pack (useless) the phone umber on the website requires at least 2 goes before anyone picks up.
Recommended- also$1200 cheaper than other places but now I know why
Clients choice to use blackbut
Great service and range available very helpful in my call to clarify what I needed
After a frustrating few days hunting down various timber and particularly my requirement for quality marine ply ( no one had the combination of what I wanted in stock and available for quick delivery)I got on to mega timber they had everything I wanted it was quick clean and I was shocked when it arrived the next morning very happy
Luke
Mater of default working through a list and no one else had stock to deliver
Availability
Staff were helpful and communicated clearly about my order when a stock size LVL was not available.
Easy website to navigate using a mobile phone unlike several competitors.
Delivery could use some sms updates to alert customers about arrival times. We had to have the order left on the verge for us to move and store including a large pallet.
Ease of use, prices were reasonable and ordering is simple. Quick delivery for comparable prices to other businesses.
Quality is pretty good for the job at hand.
We had a couple of hiccups - caused by us, but Daryl was awesome at making this happen - the service was outstanding an commendable. Daryl worked with us to make this transaction as smooth as could be - and delivery was so prompt - the Driver was totally helpful. I could not recommend these guys more highly - will defiantly be using them again -
An absolute professional bunch to deal with. Had some damage to part of our original order which was immediately replaced. You guys are are a pleasure to deal with. Would highly recommend! Thank-you!
Professional, friendly and efficient!
Offered delivery if the product we needed at reasonable prices!
Called the customer service to check stock.
They said they had plenty.
Had to place the order in rush, tried to call every 2 hours in the next 2 days and no one answers. They don't even tell you the ETA of delivery.
By the time the material arrived, it was the wrong stuff. I called them again and they said they were out of stock, and had to change to something similar without communicating with me.
Product is somewhat more expensive to other suppliers, transport fee is definitely way too expensive and unreasonable.
Called the next 2 days non stop after placing the order. No one answers.
They lied about the stock.
Found on web and they told me they have the stuff that I need, which they lied
Project specific
Just a small online order!
Quality of the timber extraordinary.
Liked the customer service.
Right on arrival at the yard, I was approached by one of the store man and helped to get what I order online.
Great no nonsense service, will come back
Placed a large order on a Sunday night.
Delivery was received Wednesday. Great service. Both stacks of timber arrived on time professionally wrapped.
Thanks Bolwell Landscaping.
Best product. Good employees. Always I find good product with a very helpful enviro.
Buy some timber
Its hood product
Good site easy access plenty of work quivk sevice bedt product as described, good reception guy,
First time my visit, best experience... liked everything. Very friendly professional people there.
For my home
Megatimbers is Australian Owned and Operated and we are bringing building supplies and hardware to you in a convenient format. Order your supplies at the click of a button and they can be ready for pick up or delivery the next day – it’s that easy! Delivery is available to anywhere in Sydney and surrounds. Pick up is available from our business in Strathfield South NSW.
Megatimbers is a subsidiary of Canterbury Timber & Building Supplies, a company who has been servicing construction, building, carpentry & handyman trade clients and DIY customers since 1954.
Thanks for your feedback. We are reviewing our process now and hope to have clearer delivery notifications in the future. We are happy you are satisfied with the product and the ease of ordering online.