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Gamivo

How would you rate Gamivo?
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Germany
1 review
2 helpful votes
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Don't accept Paypal, they're pushing to use Debit/Credit Card, highly suspicious for Scam! Highly advised to use safe payment methods instead of falling for this Scam site. Also they try to throw you into a monthly paid subscription service.

Date of experience: April 14, 2022
Texas
1 review
31 helpful votes
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Waste of time
February 11, 2020

I tried to order borderlands 3. They said for security issues I needed to provide my photo ID and a note with their name on it which I did (my driver's license) and then they said for security reasons they were canceling my order. Seriously crap customer service and I'm definitely me. Now I'm waiting on my money back so I can try to find some other website to order the game through. Beyond irritated and so done with them.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2020
GB
1 review
1 helpful vote
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Gamivo subscription scam!
November 26, 2021

Gamivo have an auto subscription scam! Lots of people have reported only becoming aware of this scam when looking at their online banking, despite not being aware of off using any perks of this subscription, gamivo refuse to refund any money they have taken!

Date of experience: October 27, 2021
Indiana
1 review
6 helpful votes
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Ive bought about six keys from them, two were region locked and labeled as global, one was used already, and one was out of stock but still available for purchase. The options for refunds were either gamivo balance, or to wait for the keys to resell. I waited for resale on two of them, and its been about three months with no word from them. I was also charged a random $3, i had never signed up for any reoccurring charge, and they never refunded it. Id stick to more reputable sites.

Date of experience: November 20, 2020
Philippines
1 review
20 helpful votes
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Anthem
March 11, 2020

Purchased this game, there should be Italian language as advertised, but once i proceed with the game installation from Origin app, Italian language was not available.
English is the only language present in the game. Before the installation starts, ask me to choose one language between: English, Francais, Espanol, Portugues.
I have subscribed game protection but the customer service answer very slowly, i don't see this priority as they advertise...
Can I have a licence of this game with Italian language as i paid for? Until now they haven't fix the problem and i didn't get refunded.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2020
Australia
1 review
0 helpful votes
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Bought a steam key off this website and didn't receive the game at all, it just sent me to the home page with the game still in the cart. Still got charged and they won't even let me get a refund as I'm unable to click send.

Date of experience: September 2, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review.

We are sorry to hear about this situation, unfortunately, without more details, we are unable to investigate the case and provide you with an appropriate solution.

We would love to help, thus, we encourage you to contact us via our ticket system so that we can take a closer look.

We hope to hear from you.

Best regards,
Karen

Greece
1 review
0 helpful votes
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Dead Game Scam from GAMIVO (Last Tide)
November 7, 2023

They are selling keys of a game (through Steam) that is abandoned by its developers and currently not even launching any more. After contacting the developers of the game, THEY CONFIRMED THAT THE GAME IS NOT PLAYABLE IN ALL PCs AND THE GAME IS ABANDONED, and so I should ask for a refund. Gamivo support is not giving a refund because the game is still for sale in STEAM. Even though I shared with Gamivo the problem, they still refuse to refund the purchase.

Date of experience: November 7, 2023
GAMIVO c. Gamivo Rep
over a year old

Hello,

Thank you for your review! We are truly sorry to see that the product caused you any kind of dissatisfaction.

Please, note that the developers of the game confirmed that the game is still working. The servers of the game are still up and the game is still available on Steam.

As stated previously, we cannot provide you with a refund, as the purchased product (digital key) worked without any issues and unlocked the correct content on Steam. Therefore, the product was delivered as described.

It would be greatly appreciated if you could change or remove the opinion.

Kind regards,
Karen

KR
1 review
2 helpful votes
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T's a scam site and they set me up with an automatic subscription that I never agreed to and don't give me a refund. I contacted their customer service and they refused to give me a refund for no reason whatsoever

Date of experience: June 10, 2022
Ireland
2 reviews
0 helpful votes
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Bought a 50USD steam key from this site. They refused to refund even after I provided proof (wallet, purchase history etc.) that the key had already been redeemed. Do not buy from this site, there is no customer protection. They sell grey-market keys with no care for the customer.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Greece
1 review
0 helpful votes
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Thw best site ever
September 22, 2020

The site have a lot of payment methods and really cheap games. From my personal experience i bought Europe universalis from 40 euro to 2.32 euros. Thats a big difference. I love this site and it also have sales for all platforms

Date of experience: September 22, 2020
Austria
1 review
1 helpful vote
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I got scammed by gamivo.

All i bought was borderlands, and somehow they scammed me with some strange subscription then. I paid with paypal some months for it before recognizing that could happen.

Be aware of these gamivo scams when purchasing games.

Date of experience: July 3, 2020
Israel
1 review
6 helpful votes
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I recently purchased a game needless to say that the process was tedious but that wasn't the point.
When you checkout your product they automatically subscribe you to their website and you have to pay per month.
I didn't even notice because they show it on a very small pop up untill today when I saw on my bill that they have been charging me for the past two months.
After explaining this to customer service they reply that it cannot be refunded.
I don't care about the money they took I got plenty, it's the disgusting experience this website provides and trickery.
I'm definitely suggesting any other web site than this.
This is a huge fraud.

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2020
California
1 review
0 helpful votes
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Best Price around
September 25, 2020

I searched for a few games on multiple sites and found this to be the best value. After a quick cart add and payment process I received the key to enter into Steam and the game was downloading. Very fast and convenient

Date of experience: September 25, 2020
New York
1 review
1 helpful vote
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Stole my money
April 18, 2022

Tried to buy a code for psn+ said my payment was denied so i tried a different method assuming an international error, this too was cancelled. I then received 2 reciepts from my financial companies saying i paid, gamivo says orders didnt go through and im left paying 2x for nothing despite sending screenshots to customer service.

Date of experience: March 19, 2022
Italy
1 review
5 helpful votes
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Auto-subscription
December 18, 2019

I ordered two games, there were boxes for protection.
At the time of payment I notice that the subscription is activated together with the payment of taxes.
I ask for a refund (I don't want a 2 euro subscription a month), they refuse.
Nice scam to say that I accidentally touched something myself

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2019
Romania
1 review
0 helpful votes
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Fast and reliable delivery
April 10, 2020

I am satisfied with the delivery time and the prices on this platform. The only issue is that one game, Escape from Tarkov to be exact, didn't quite work, I am pretty sure I got a trial key. So I don't recommend buying that specific game from this website, but all the other games I bought work well, and I got them for a very good price as well. The 24/7 assistance is also very good. I hate waiting up to 5 working days to get a response. I managed to resolve all my issues within a couple of minutes of speaking to the support staff, which were some really nice and helpful people. Props to them!

Date of experience: April 10, 2020
Italy
1 review
16 helpful votes
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Very unsatisfaied
June 12, 2020

I have already purchased games from your site. And i must say still you site is number one for cheap price. No doubt! After i have done my last purchase the person called "PARIS" asked me to verify my identity. So i have submit a document with a paper written Gamivo.com. After that the person called "PARIS" cancel my order and block my account. I am a real person. I can provide any document you want. But because of people such as "paris". Your great company loose alot real people like me. VERY Disappointed!

Date of experience: April 4, 2020
Texas
1 review
3 helpful votes
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Sacmmers
April 27, 2022

My daughter bought a game from them 3 years ago and unbeknownst to her and me they automatically checked a monthly subscription box for 3 bucks a month. She didn't know and I thought it was some gaming thing she had when I finally noticed it. I finally asked her about it and she had no idea what I was talking about. I have been paying them 3 bucks a month for 3 years for nothing. No service, no product, no permission to charge me. I blocked them. This is bull$#*!.

Date of experience: March 28, 2022
New Jersey
2 reviews
0 helpful votes
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Great site made a mistake on last review it was for a different site I do have a new issue but hoping to get it resolved through tickets merchant DiamondSeller seems to be selling used steam keys that don't work

Gamivo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2020
Belgium
2 reviews
5 helpful votes
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Very bad experience
August 11, 2019

Bought a Win 10 Enterprise key which I couldn't activate due to being "already used". Contacted the seller who ignored my issue and insisted I use telephone activation (which only exists for win 7) and some 3rd party activation method.

My negative review on their site is not visible, only the 5-star positive reviews.

Had to open my first issue at paypal for a refund, because they completely ignore my concerns and also make a review here to let others know.

Date of experience: August 11, 2019

Overview

Gamivo has a rating of 2 stars from 418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gamivo most frequently mention customer service, smart subscription and credit card. Gamivo ranks 790th among Gaming sites.

service
127
value
120
shipping
97
returns
112
quality
112
This company does not typically respond to reviews