So far so good. Email response to my initial query was a little slow but it did come through and I was satisfied with the answer. The online ordering process was quick and painless. I am looking forward to see how this works out.
Delivery was a little slow. This may have been due to the inclement weather. Many of my deliveries were slower than usual during the past 2 weeks.
The service was great. I ordered it and received everything and although it took a day over I filled out the survey saying so and a wonderful representative emailed me and asked how could they make it better and offered me a memory card. I am so impressed thank you guys very much I shall look to your site for many more of my needs now.
I just wish the product had a better description (getting a camera that is the body only, and i'm kind of assuming it still comes with battery, charger, maybe the external flash). Update: it did come in the retail box with all accessories.
I had questions prior to making my purchase. Customer service answered all my questions, did not try to rush the call or up-sell me and was a pleasure to talk to. Such a difference compared to the other online stores I spoke to that day. When my camera arrived, it was packed well and in good condition. Still breaking the camera in, but so far I've had great results. Thanks for a pleasant experience!
Too early to tell - would like to see how the whole process goes before rating. Update - camera received in ok packing - box a bit squished, bubble wrap in surrounding item on 3 of 6 sides. Product was shipped with Spanish language presets and instruction manual. Thank goodness basic level skill let us navigate to change language and English manuals could be downloaded online. Seems to work well and charged quickly. Will provide more detailed review on camera once we really test it.
Worst fears were realized about whether this company sells used (or possibly grey market) items advertised as new... Fingerprints, including on the camera sensor of all places, among other obvious signs. Left me with no confidence as to how long it will last or whether Samsung will honor the warranty (maybe it's refurbished? Who knows.)
Gadget Circuit sent me a knock-off Canon flash. I can't use it because it doesn't sync up to other flashes. I had to buy 2 new flashes from an authorized Canon dealer. You get what you pay for - if the price is too good to be true, pass on it!
I ordered a lens, paid extra for 4-7 day delivery. 6 days into that delivery window i get an email saying my credit card needed to be reprocessed all over. It says on the site the order will be processed in 1-2 days. My card was run on, not 1-2 days, but on the 6th day. Disgusted I cancelled the order and tried to write a review on their site. It immediately went to a "thanks for your review" without my input. I guess that's how they stack the deck to declare a 4-5 star rating. I ordered from B&H - no problem - shipped the same day.
I purchase a Tamron 24-70mm 2.8 Gadget Circuit policy give you one year warranty, ( suspicious all the US dealer give only 30 days or 15 days but you can claim the manufacture warranty) So now my lens is not working and Tamron won't fix it, Gadget Circuit didn't even want to give the information where my lens serial number comes from) My advice Expende $200 dollar more and purchase whatever product you want to purchase from a US dealer, or at the end you would ending losing $800 in the trash.
Product work but at the long run is not worthy since they complete brush you off, and they clearly know that.
I recvd a damaged product, a camera lens and the lens was scratched in multiple places, even though it was new. I returned it immediately, and 12 days later I am still have not recvd my refund of $715 and I am very very upset and frustrated about this. I need that money to replace the lens. This is a Christmas gift and the only money that I have. I do not understand why after 12 days I still do not have my money refunded. I call every 2-3 days and I am told every time I will have it any day.
I was excited when I was able to purchase a Fitbit Charge 2 through Gadget Circuit for a little less than their competitors- they had a sale, and I believe the color and size I chose weren't in high demand. Unfortunately less than a year later the cover on the underside of the watch fell off, causing the button on the side to fall as well. I did my research and learned that it was a common issue, one that, had I made the purchase through FITBIT, would've resulted in a replacement. I reached out to gadget circuit and learned that, while they (not Fitbit) would replace it, they could still repair it. So I sent it their way, relieved to at least get a free repair. Well, I waited. And waited. Not only they they not bother to alert me of their receipt of my watch, but until I reached out WEEKS later, they hadn't cared to inform me that they concluded it was all my fault. Lovely, isn't it? I loved that watch. Felt naked without it. So much so, I only ever took it off to shower. So I can assure you if it wasn't on my wrist it was on my bathroom counter. Well, needless to say, next time I'm paying g the extra $10 bucks and buying on through Fitbit.com
Your website kept giving me a server error. It took multiple tried to add items to my cart. Almost gave up & bought elsewhere! Also, when package was delivered it was almost open. One flimsy, crooked piece of tape was closing the box!
Received a gray market off camera flash that is now useless to me because it can't sync with other flashes. When I contacted Gadget Circuit they immediately changed the online description of the flash to "import" and would not do the right thing and let me return the product. I have since purchased 3 flash units from a local authorized Canon dealer. Gadget Circuit lost my respect and my business.
I was a bit concerned after ordering as I did not get an email confirmation nor tracking info. I had to call customer service once to get a confirmation number, then again to get tracking info. My order arrived in 7 days as promised. The product seems new and is working fine so far. I saved about $100 through gadget circuit, but not sure if the stress and worry was worth it. Please, Gadget Circuit, send order confirmation and tracking info automatically to your customers!
I was looking to purchase a small travel camera for an upcoming trip to Europe, Gadget Circuit had the exact camera I was looking for and it was $80 cheaper than other sites I'd checked. Shipped and received in quick order and everything is as advertised. I'll definitely check here again for future purchases.
So far, so good, quick and easy ordering.
Update - lens was received quickly, in perfect condition, and works wonderfully with my camera. The price paid was excellent. Thank you for prompt and efficient service.
Looks like the lens that i bought was an International version. It would have been nice to see this and the related warranty details mentioned on the description page. I found this out after mailing the customer care.
I found what i wanted unbelievably quickly. Infact, so fast that i didn't get to do much else on the site. I found the site through Google shopping, and i was thrilled you accepted Paypal. The shipping seemed a little longer than other websites, but for the price on the item and having a wide range of shipping choices. I'm going to go back and bump up the ratings actually.
Decided on the camera I wanted, shopped around online and Gadget Circuit had an excellent price point. I wasn't expecting lightning-fast shipping too, and I'm beyond thrilled to have it in my hands already.
Really good shopping experince. My item was delivered on 24 hours (even though I was expecting a 10 day free delivery). The price was cheaper that any other place. It was quick, with no hassles and effective. Totally recommended.
Gadget Circuit has a rating of 4.3 stars from 1,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Circuit most frequently mention best price, customer service and shopping experience. Gadget Circuit ranks 185th among Camera sites.