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G7 Computers

How would you rate G7 Computers?
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California
1 review
1 helpful vote
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I sent my Mazda TCM in, to be repaired, back in January. It came back as repaired. My car would still not work. I started troubleshooting the electrical, grounds, and looking at other components. In the end I had to take it to a dealership. Turns out the TCM was indeed bad. Since the problem was intermittent it didn't get diagnosed the first time. I contacted G7. Even though it had been 7 months since the repair, they offered me a refund. I suggested the amount due minus the cost for a non-repairable problem. My card would not accept the refund for some reason. G7 was flexible and gave me a refund (for the full cost) via Paypal. Great communication the whole way.

Date of experience: August 11, 2020
Canada
1 review
2 helpful votes
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I am from Ontario Canada, I sent my car computer to be fixed by G7 computer, I am telling you, it was fixed in one day, I got it back plug it in and started the car. I save a lot of money with this company, it save me from buying a new computer.

Thanks to you guys, will certainly use you again if I need to.

E. Miller

Date of experience: October 2, 2018
Florida
1 review
0 helpful votes
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Good People
November 4, 2021

There are not many shops that are trustworthy these days, at least that I have found, but G7 is one of those places. Above and beyond where I am concerned. By the way, while I use to live in Penn Yan, I now live in Florida and If I need anything rebuilt that is computer related, it will be sent to G7.
Thanks Guys

Date of experience: November 3, 2021
Florida
1 review
0 helpful votes
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Expert Repair
January 28, 2021

I had a bad CEM unit on a 2006 Volvo. The dealer was obviously going to be expensive. Pulled the unit, sent to G7, repaired, returned and installed. Electrical issues were fixed. Thank you for the service you provide and your professional expertise.

Date of experience: January 27, 2021
Hawaii
1 review
1 helpful vote
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We sent in our Kia computer and they sent it back quickly. Great customer service! We put in the repaired computer, but we don't know if it's fixed because we can't start the car because of an issue with the keys. The dealer said we have to bring my car in to sync the key to the computer. The G7 technician that we talked to said that if the key sync doesn't end up solving the problem that we could send the computer back in and if something is wrong with it they would fix it free of charge since it's still under warranty. Great company and great customer service! Thanks so much!

Date of experience: December 22, 2020
Customer S. G7 Computers Rep
over a year old

Please contact us and we will resolve this. We called you back both times. Thanks

Maryland
1 review
0 helpful votes
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Great experience! Prompt Repair with detailed explanation for what was found and repaired. Prompt efficient service and very good communication. Repair did not fix problem. Good communication and offered options to resolve. Total was promptly and fully refunded. Very professional operation.

Date of experience: November 1, 2021
California
1 review
1 helpful vote
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A company that tries hard to make you happy
November 17, 2018
Updated review

Sent them my bcm for my mini they repaired it and sent it back really fast I was amazed. The computer failed to work correctly they over looked the lighting circuit, they went all out to refund my money the next day I was shocked. These guys went all out to make this right even refunded my shipping costs. I will definitely send it back to them for repair. Thanks so much.

Date of experience: November 15, 2018

Don't send them your computer
November 14, 2018
Previous review

They will send it back and say they repaired it but there could be other problem with your car that will make your computer fail again and that voids the warranty when in fact they didn't do a dam thing to repair your computer just take your money. They stated they couldn't determine why it failed are you kidding me open the back cover and the damage was pretty obvious water go in and shorted out all the chips n resisters in its path. Go to the dealer n just buy a new one.

Date of experience: November 14, 2018
Iowa
1 review
0 helpful votes
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Honest Company
December 25, 2019

I sent my TCU in for repair.
They replaced a component.
The turn around was one day!
It did not cure the problem.
I emailed them, they responded very quickly!
They explained why sometimes repairs are very difficult.
They gave me the option of sending it back or a full refund. I opted for the refund. They refunded me the full amount.
I will not hesitate to use them again!

Date of experience: December 25, 2019
Michigan
1 review
0 helpful votes
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My Mini had an engine problem for the last few years, a mis-fire that happened at cold start but was fine otherwise. I went through each system and replaced a lot of parts. We live a long way from a Mini Dealer and no local garage would even look at the car. I even bought a Schwaben professional scanner for BMW Mini and Rolls Royce and that did not narrow down the problem. After spending a small fortune and replacing a lot of parts. I sent you my ECU to be tested. Your turn around was very fast and you repaird the ECU and that solved the problem so thank you for your help. You provide a great service.

Date of experience: May 14, 2021
California
1 review
0 helpful votes
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Sent my Jeeps PCM in for repair (code P0205). Reinstalled and code P0205 was still present. Contacted G7 and within a few hours I received a full refund. Will definitely be using G7 again & would recommend this company to others.

Date of experience: March 10, 2020
Massachusetts
1 review
0 helpful votes
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I bought a used vehicle and was devastated when i found out the computer wasnt operating correctly because it was nearly 1,000$ for a new one. My mechanic knew a place that reprogrammed them but they went out of business recently so i thought i had to buy a new one. After doing a little research i found this company with alot of good reviews, so i gave them a shot. Thank god i did because now my computer works perfectly and i only paid 225, a fraction of what i was about to pay. If youre on the fence of trusting this service or not, and believe me i was, dont hesitate. Send them the computer and prepare to be amazed. Cant thank them enough, 10/10 service.

Date of experience: February 18, 2021
Massachusetts
1 review
0 helpful votes
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Great Place
March 4, 2020

This is the place to get your vehicle computers fixed, no hassle and they communicate with you completely, I wasn't sure about doing it online without knowing the company, I totaly trust them do do all my stuff and anybody the asks me what to do about theirs

Date of experience: March 3, 2020
California
1 review
1 helpful vote
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I sent in my Mercedes Benz E350 computer for repair and it was returned to me "no fault found". I was fully reimbursed! My car dealer was the one who advised me that the computer was faulty and they were wrong as it turned out. I completely recommend G7!

Date of experience: November 7, 2020
New Jersey
1 review
2 helpful votes
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I sent G7 computers my ECU for a 2007 Hyundai Accent after being told that all the sensors on my car associated with the trouble code P0497 were in perfect working order, and that the only explanation could be a bad ECU. After they received my ECU, they had it ready to ship back to me within 1 day with an explanation of the work they did. Unfortunately, it did not fix the issue (the trouble code persisted), but they were very receptive to me as their customer and issued be a refund. I would definitely consider them first if I ever needed their services again. Excellent experience, I could not recommend more highly.

Date of experience: October 8, 2020
North Carolina
1 review
0 helpful votes
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Would happily use again!
October 21, 2021

I have a Saturn Vue 2002, my TCM failed and left me having to shift from the lowest gear to the drive, just to drive down to the garage. I sent in my TCM, and received it a week later due to a power outage at G7. ( That was understandable) Unfortunately, it was not fixed, they said it was a software program. I got in contact with them and sent it back in.
They did a more through exam of the component just to find out that the problem was not fixable due a main chip malfunction.
They refunded my charge, without even being asked.
That is integrity, and I appreciate it!
That is why I would happily use this company again!
I highly recommend this company!
God Bless
Ken

Date of experience: October 20, 2021
Nevada
1 review
0 helpful votes
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Refunded
October 13, 2020

I sent them my Honda's ecu. And the malfunction was still occurring. They offered to resend it to them, or give me a refund. And I was refunded. So they are a company that keeps their word. Though I am sad they weren't able to help this time, I will use there services again in the future.

Date of experience: October 13, 2020
Mississippi
1 review
0 helpful votes
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We found them to be honest and easy to work with in all their dealings with us. Delivery times were accurate and when found it couldn't be fixed, they refunded our money immediately. No problems with their employees.

Date of experience: April 19, 2022
California
1 review
3 helpful votes
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I found this company on Google and decided to give them a shot at fixing the ECM on my wife's 2006 XC90. I was having an issue with the ECM, specifically showing excessive voltage on terminal 5 (should be 1v sending 10v). Unfortunately in my case they were not able to fix the issue. When the module was returned it was still showing excessive voltage. I contacted the company and was told I may have an intermittent or latent fault inside the computer which could make it difficult to detect. They offered to take another look or provide me with a full refund which they did. I respect the fact they stood behind their work and made sure I was completely satisfied.

Date of experience: October 16, 2018
Louisiana
1 review
1 helpful vote
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Customer satisfaction
January 13, 2021

This company surprised me I received my ECU back from them and it was still malfunctioning. When I contacted them and they told me they would rebuild the ECU again and give me a complete refund they just wanted a satisfied customer. Thank you G7 Computers

Date of experience: January 13, 2021
Customer S. G7 Computers Rep
over a year old

My sincere apologies. Please call or email us and we will resolve this.

Arizona
2 reviews
0 helpful votes
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Great Service
May 9, 2022

Sent them 2 ECM's for 2004 SAAB 9-3. Was able to fix one of them but the other was bad. They refunded the money for the one they couldn't fix. Great customer service. Will use them again if needed. Thanks G7

Date of experience: May 9, 2022

Overview

G7 Computers has a rating of 3.5 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G7 Computers most frequently mention customer service, full refund and great communication. G7 Computers ranks 3rd among Auto Repair sites.

service
60
value
59
shipping
61
returns
55
quality
54