G7 Computers

I sent an ECM for repair. They found hardware failure, repaired and returned quickly. Unfortunately, it did not solve the problem. They immediately refunded my money, even though they worked on the unit. Exceptional customer service. I will use them in the future and I will refer others to them. Thanks.

First time I sent it they said they could not find a problem with the computer
So I put it back in my vehicle and it still didn't work. They asked me to send it back to them for a 2nd look and was told they did not find anything wrong with the computer. Needless to say it still did not work when I installed it into my vehicle. Bought a brand new computer and it worked immediately. I was out $40 in postage and wasted time. They did refund my $200 though

I sent my bcm to get fixed $225 plus $9.00 for shipping my vehicle started with that part before I sent it off got email saying they fixed the problem got it back all it was that my headlights didn't work and AC didn't turn on car dealer said it was bcm and they discontinued that part. And truck won't start now opened bcm up and did nothing still smelled burnt I want my money back they are a scam won't return my phone calls or emails I want my money back they are a joke had my hopes up

I have repeatedly called & emailed this company, before sending ECU & after sending it. No one has ever answered the phone. I left msgs that have never been returned. I have tried the chat feature. No one answers. Sometimes a day or two later, I'll get response on chat that says how may we help you. I leave phone number & ask for a call. Nothing. It asked me to download chat app Tideo or similar, I did still only 1 answer which was how can we help you. Then after a few days, so said my free trial was over & I'd have to pay to use it! I'm sure it was a bot answering. I began to get really scared because I thought I was scammed. I went onto maps, saw photo of the place & looked up the police precinct for that area because I was going to have the police see if this was a closed or legal business. Well today my ECU arrives at my house. Good turnaround speed. However, this is beyond weird! The part is all shrink wrapped so sure it must be fixed or why bother with that, but there's no ticket, no receipt, no letter telling me anything! I thought surely I'd get a letter like another customer posted photo of, but zero, nothing, nada! They may be legit, but they truly suck at communication! I want a receipt & info about the repair, please! Don't tell me to email you because you don't answer. My name is Carol Teal & I sent a $275 money order, I'm sick I didn't use my bank card in case there is an issue. I received the ECU today, Tues Dec 7 shipped to Hudson, FL. I will call you in a few minutes & leave another message with my phone number & address in Hudson. I want a phone call back. If I don't answer, leave a message about what you did to fix it & mail me a receipt. I drive a school bus so can't answer if I'm driving but you can leave a 2 min message. Thank you & look forward to speaking to a real person!

Does what he says sent in my ecu could not be repaired they issued me a refund no problem. Thank you g 7!

Couldn't fix my ECM. They did as promised and refunded my money. Sent the ECM in to Solo Electronics in Miami and they fixed it up great for less.

Sent in a BCM and was notified by email that a component was changed but never saw any test results. Installed BCM back to car and no change. Contacted them by email and was told it might be a latent problem and to send it back for them to try again. BCM returned and still not working. Was told I would receive a refund but several weeks later that has yet to happen.

We have had a terrible problem trying to get our ABS fixed (computer module) and sent it to them for repair. My brother had used them in the past with success. Unfortunately, when they fixed it and returned it to us there was still a problem. Since we live nowhere close and they felt it would likely not be possible to track down the problem without the car actually there, they offered to refund the charge and we accepted. We still don't have the repair done, but we appreciate so much their honesty. Thanks, guys!

I followed the directions of the web site, sent my computer and got it back in 8 days even with a no mail day due to Bush dying. Unfortunately the problem was an interment and the fix did not work. A few short polite emails to determine whether or not to try and re fix we decided to refund and buy a new one. In the dialog with G7 it was decide that this problem might not be able to be fixed and they refunded me the next day. Would definitely at least try this again if needed. Thanks again to the staff at G7

BEWARE THIS COMPANY IS A SCAM! ZERO STARS!

SCAM ALERT! This company is an absolute scam. First off, they state "Free Testing (If no faults are found then you get a full refund)" Then they just say, oh there was nothing wrong with your unit, but it had a software error and we re-flashed the firmware, so we're keeping your money. Total SCAM.

And when they returned my TCU stating there was nothing wrong with it, I believed them. I spent hours upon hours going through all of the tests in the Shop Manual, pulling apart wiring harnesses looking for shorts or opens, taking apart grounds and cleaning them, etc.

I was about to give up and I decided to get a used TCU off ebay AND GUESS WHAT? All of the issues are gone!

BEWARE THIS COMPANY IS A SCAM!

Needed my Jeep's ECM reprogrammed. Sent it out and it was returned quickly. All I had to do was explain what happened and what wasn't working. They took it from there. Sent a letter explaining what they did. Also, they packaged it so well. Really careful to eliminate static charge. Super happy with the process.

Although things didn't workout with my car due to more problems than anticipated, the company was still great to work with and very honest. Was worth a shot.

I sent out a tcm to them and they sent it back repaired. I was still having issues with it and they continued to respond to my emails regarding my questions. They gave me the option of returning my unit for additional testing and reported it may not be repairable or they can issue me a refund. I received a full refund which helped me purchase a new unit. This was very kind of them and I will use them again if I have any other problems in the future. Thanks again G7!

Over a week and nothing from G7 on when ill receive my PCM. Was told it was shipped and returned to them they asked for my mail address 3 days ago and have not heard any thing from them G7 Computers
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Having been plagued with a CBR1100XX ECU failure that is a 20 year on-going issue with this motorcycle. I tried G7 because honestly no-one else on the planet can fix the issue and I expected the same from them. To my amazement and delight they were able to fix the issue in a 24 hour turnaround. Very reasonable prices, professional service and everything they claimed on their site was true- no gimmicks, no let downs. Thank you G7!

True to their word. I had an unfixable computer. They tried, but ended up not working. Not their fault though. I pretty much knew the computwr was unfixable, but gave it a shot. Refunded promptly. I will use them again if opportunity arises. My advice is give it a shot, because you have nothing to lose.

I sent a module to G7 computers, after i paid $275 for fixing! They sent it back after 2weeks, and the letter stated: "the module tested fine, no mechanical issues, didnt have to take it apart, but they updated the software, should be fine"
After i installed the car was doing the same problem what i sent it in for. I tried to get a full refund bc on thei website shows, this months deal is FREE INSPECTION.
They dont send back the money, because "they worked on it" - verey bad custumer service, my experience is, i think are scammers!