The payment of the rust account I received on March 30 was canceled. They say that they refunded my payment even though I have been trying for 7 months and I have not really received the payment...
ORDER *******
Mar 30,2021, 8:00:11 PM
In the end they do what they said, the product was right, but when you pay for something that you mean it gonna take like 1 or 2 hours, and this thing take 9 days to be resolved its so bad!
Despite the good reviews listed on sellers' websites, G2G cannot supply their products. So be careful with your purchases from G2G. I recommend not buying from here.
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to clarify that G2G is a marketplace platform that facilitates trade between buyers and sellers, and we do not supply products ourselves.
We take the concerns raised seriously, and to better assist you, we kindly ask you to provide us with your order number and report the specific offer that has caused you dissatisfaction. This information will allow us to thoroughly investigate the matter and take appropriate actions to address any issues.
Got delivered quick and stayed in touch through whole process. Just make sure to check seller
Ratings before purchasing to ensure your safety. Very easy to use website
We would like to thank you for your support. We look forward to serving you for many years to come :)
I truly love G2G. I've purchased many times there and not a single issues with sellers or G2G itself!
I recommend using that website for cheap and trusted service.
Thank you for sharing your positive experience. We're here to make every interaction fantastic.
Great store, nice sellers here every thing are good with this website.
I will tell all my friends about this website to join and buy some accounts from this amazing deals. Thank you...
Thank you for taking the time to rate us. We are glad everything went smoothly for you. Do come back soon :)
I was a seller on G2G until they decided that they no longer allow sellers from my country to work there and as a result they suspended my account. They gave me a few days to cash out and I did.
But there was still a few transactions frozen on my account because they were from disputed orders. After a few months I won all those dispute cases and the frozen money was released but they already disabled my payment capabilities.
I contacted them and they told me that I should wait cause they are working on allowing sellers from my country to work again. So I waited, but that was 4 YEARS ago and still no news. So I got finally fed up and asked them to either give me my money or give me store credit so I can use it to purchase items from other sellers. But they refused to do so.
I guess they like free money. The least they could do was to give me store credits and refusing to do that shows how selfish, greedy and uncooperative they are. Stay away from this site!
They will screw you over in every chance they get. It doesn't matter if you're a seller or a buyer.
We understand your frustration and regret any inconvenience you've experienced with your account on G2G. We would like to provide some context regarding the situation you've described.
Iran is currently subject to international sanctions, and as a responsible platform, we must adhere to the regulations and legal requirements set out by the relevant authorities. These sanctions restrict certain financial activities and transactions involving individuals and entities from sanctioned countries. Consequently, we are unable to facilitate the movement of funds to or from such countries, which includes releasing frozen funds.
We acknowledge that the process of allowing sellers from your country to work on our platform has taken longer than expected. While we strive to create a global and inclusive marketplace, we must prioritize compliance with international laws and regulations.
If you believe there may have been changes to the sanctions or if you would like to explore potential options for your funds, we recommend seeking legal advice or consulting with relevant governing bodies that oversee sanctions. They may be able to provide guidance or assistance in this matter.
We genuinely regret any inconvenience this situation has caused you, and we hope that a resolution can be found in the future. Your feedback is valuable to us as we continue to work towards improving our services.
This is a scam website. Paid for in-game gold and they told me some instructions, nothing has happened. If you cancel order you only get currency in their store. It's a scam.
Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.
You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.
Your order has been refunded to PayPal and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.
Fast and smooth service went really quick and we chatted until the order was done! After the service he helped me with some other questions i had. Very nice guy overall!
Thank you for taking the time to review us. We greatly value your patronage and support. Come back and shop with us soon!
So the saler send me the info of the account and not even a month past when I see I wasn't able to log in to the account. That's what they do they sale the account wait for a few weeks than take it back while you have to go through the legal system yo get your money back meanwhile they repost the account praying on new people. I my self got scammed out of a genshin impact account after playing it for over a month also if you didnt know the original email which the account was created can by pass the new emails on that game just by submitting a support ticket on genshin impact website. I send g2g a copy of my purchase, game account info over 5 days ago and have yet to get a response. I learned my lesson to not buy accounts because of this scammers
We are sorry to hear about your experience. Please provide your order number so we can look into your report. Thank you.
DO NOT USE THIS SITE!
I purchased WoW WOTLK Classic gold and my account was immediately suspended not too long after. Blizzard will delete all of your gold and they will delete any items you purchased with the gold. Find another site that will guarantee your protection from dirty gold. They offer a coverage called GamerProtect, however, it is absolutely useless. The name is also misleading. You will not be protected. You have been warned!
BUYER BEWARE!
I ordered some InGame Currency for WoW worth around 150€ and since then my Order needs to be verified. They once tried to call me at around 6am but since i was asleep i didnt pick up the phone in time, i immediately called back, not even a minuten after they called me but i got an automatic voice message saying that no Operators are available at this time. Since them i am trying to reach out to G2G every other hour but no one ever picks up. I already made a Ticket explaining my situation but i just received an automatic generated answer saying that my Order needs verification (You dont say...)
I feel like i am getting scammed for my 150€. Until my case is solved i will leave this rating at 1 Star.
My Ticket number is: #*******
My Order number is: *******
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced.
To expedite the verification process, we have assigned a dedicated person-in-charge to assist you. They will reach out to you at your preferred time and date to ensure a smooth verification process.
Your understanding and patience are highly appreciated. If there are any specific time slots or dates that work best for you, please let us know so that we can coordinate accordingly.
We value your business and are committed to resolving this matter promptly.
They told me that there is no payment in their bank account even after my bank proved to me that the funds have been successfully transferred. They are trash scammers, go buy stuff elsewhere.
The G2G Refund, Return & Cancellation Policy does not work.
I bought a game pass key, the seller delivered to me a redeemed key already and the platform G2G completed the order automatically (it was the first problem)
I tried to contact the seller but had no success, so I opened a ticket at G2G support. It was Friday so at night the support answer me requesting some screenshots and evidence of the problem.
When was Monday in the early morning, my ticket was closed and my request was denied because they did not have the evidence in 48 running hours.
In a nutshell, the support gave me 48 hours during the weekend (Saturday and Sunday) to provide the answer, they did not say anything that they would close the ticket within 48 hours running, and the final decision would be denied for the request and no right to reopen the case.
It is clear that the platform is acting with bad faith, given they cannot contact the seller any more for some reason, and they do not want to take the loss.
It is just my review, think twice before buying on the G2G platform because unlike G2G there are other better platforms that provide security in your purchase. If you agree with me, give me a thumbs-up in this thread and share. Thank you.
We appreciate your feedback and would like to provide some clarity regarding your recent experience with our support team.
When you initially raised the issue via ticket #2534996, our support team requested screenshots and evidence to assist with your case. We understand that you had a time constraint over the weekend, and we apologize for any confusion caused by the 48-hour timeframe mentioned in our response. Our intention was to ensure that we could resolve your issue as quickly as possible.
While we did close the ticket after 48 hours as per our initial message, we also understand that your issue remained unresolved. Therefore, we have reevaluated the case and, after careful consideration, have decided to reopen it and refund the affected order.
We apologize for any inconvenience you've faced throughout this process. Your feedback is essential to us, and we will use it to improve our services and communication in the future. We hope that this resolution meets your expectations.
Thank you for bringing this to our attention, and we remain committed to ensuring a positive experience for our users.
I remember making a account on this website and forgot about it and a month later I get emails on my phone saying "Transaction Made" and it was 100 - 200 Dollars and I was like Oh $#*!, I ended up having to contact my bank and getting the transaction refunded but it was taking some time and they were spending more money and was about to do 700$
But then I decided to close my paypal and change all my passwords, Don't use this website unless you want to lose all your money.
Thank you for bringing this issue to our attention. All transactions at our website are made through Hypertext Transfer Protocol Secure (HTTPS) with SSL certified to ensure all data are protected and confidential. If your PayPal account has been compromised please report it to their customer support and take necessary steps to secure your account, including but not limited to changing your password. Thank you.
I bought account (LoL) for 90e, 7 days later seller recovered it, and support said that it's not their problem that i wont get any money back. Stay away from this site.
Was very helpful and friendly, asked if he could come up with a cheaper account and he did it really fast i was amazed. Couldnt ask for better service
We are happy to know that you enjoyed shopping with us. Looking forward to having you as one of our valued customers for many years to come :)
I have problems with login email like your email is valid or password, also it's took day to fix it.
But your website purchaseing is very great! So thanks
We are sorry to learn of the difficulties you have encountered. Nevertheless we are glad that it has been sorted out accordingly. If you need any assistance please do not hesitate to let us know :)
DON'T USE G2G! STAY AWAY!
They are SCAMMERS!
I sold an account there, buyer then claims he lost the account data. BULL$#*!! GETS A FULL REFUND BY G2G AND GETS TO KEEP THE ACCOUNT...
Customer support only replied once with a copy/paste answer, in the worst English imaginable...
STAY AWAY!
Scam site! Do not buy anythng from these scammers! They will change your password after a few months and re seel your account with all your dlc that you purchased. And you know what? G2g will do nothing about it! They say you have 15 days to refund so guys you might as well start up a scam project on this site and scam everyone because the site is allowing it. Fyi im setting up multiple accounts and will be scamming people seeing that g2g said thers nothing wrong with doing it when i emailed them regarding. So good luckif you use this site
Overview
G2G has a rating of 2.4 stars from 371 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2G most frequently mention store credit, customer support and game account. G2G ranks 32nd among Games sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Games Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this issue to our attention and we are sorry to hear about the extended delay of your order. Please do let us know which was the affected order so we may look into the case and open a report on this matter. Thank you.