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G2G Reviews Summary
G2G has a rating of 2.5 stars from 380 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G2G most frequently mention store credit, customer support and game account. G2G ranks 232nd among Games sites.
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The worst support you can deal with only automatic messages no one answer you after you send them the right document all that because I used a binance account with another name,
As you can see on the pictures they asked for electricity bill I gave them with full name and full adress and they keep sending the same email over and over
Refusing to help with a seller who has now provided not 1 but 2 fake wow game time cards even though I've open a problem with transaction and not finished it
G2G support is honestly the worst I've seen throughout the history of Internet.
I've been going back and forth with their team for a measly 1 euro that they just refuse to refund to my G2G store balance.
Every day I have a different agent, most of these agents can't read the thread and I have to repeat myself ten times.
I've shared video recordings and proofs that I OPENED A CASE TO GET A REFUND IMMEDIATELY UPON HAVING ISSUES WITH THE SELLER - they still try to claim that I could have redeem a replacement code.
Just try to avoid dealing with their support whatsoever and save your braincells. Order ID was G**************QA3
You can buy account without worry on this website thanks to its free insurance system, the support will help you if there is issues
I really liked what support i did received for this ticket i really loved giving to G2G members information to resolve my ticket. Thanks
I pestered the support team with my attempts, but they still promptly helped me solve the problem, many thanks to them
All the instances where I needed the help of their support agents have been quickly and effectively resolved, and I never feel at risk doing transactions in the site thanks to their fair dispute system
Great service and they are so professional. I have bought in the past from G2G and will buy in the future.
As a buyer, I feel protected by you. Plus, you resolve issues promptly.
I'm very happy to have found this site with sharing services that I wouldn't be able to use otherwise.
I bought over $500 worth with $17.75 fees. They canceled and will not give me fees back. If I canceled ok but they canceled
Not, the sellers response here is also fake. They CAN investigate with the information provided here. They keep chat logs, and I mentioned the actual offenders. They also do nothing to fix the reviews. I've already opened withs with G2G support and they do nothing about it, hence the "G2G allows this." Fake listings... G2G allows this. You cannot review the sellers, unless you complete the order, another words, the item is delivered to you. So, basically here is what happening.
You buy something, then the seller realizes he underpriced, or realizes he can sell for more, so they either 1) just do not respond to you and wait for you to cancel, or 2) you cancel. Either way, you cannot review the seller. Some of the Sellers that are doing this is DionysusGod, MangoGame, and FutureNP. The only resolution is to fix it so all sellers can be reviewed AFTER THE TIME OF PURCHASE, NOT AFTER DELIVERY. After further review and attempting to purchase other gold from the same game, I found out these sellers are posting FAKE currency orders in order to "test" how much interest there is, and how much they can get. I got one seller to admit as much. G2G allows this activity. G2G will respond to this and ask to create a ticket, but they will do nothing about it. They will continue to allow this activity and they will continue to not let you review a seller until they deliver the goods.
Thank you for bringing this to our attention. We understand your frustration regarding fake listings and seller behavior. While we appreciate your report, without specific evidence, we are unable to investigate further or take action against the sellers you mentioned. To help us address this issue effectively, please submit a detailed report through our support system at https://support.g2g.com/en/support/tickets/new, including any screenshots, chat logs, or other documentation you may have that supports your claims. This will allow us to thoroughly investigate the matter and take appropriate steps if necessary.
The worst company for gamers, seller refuse to deliver items, they refuse to reply to messages, when you cancel they are in control of your money for 48 hours, they get to decide whether you get it back or not. Stay clear of this place. The seller is *, stay away from this people.
*Personal info redacted by admin
We sincerely apologize for the negative experience you've had. We understand your frustration with the delayed delivery, lack of communication, and the refund process. As a global marketplace, we host sellers worldwide, and while this offers a wide selection, it can sometimes lead to inconsistencies in service. We've forwarded your feedback to the seller regarding their delivery practices and communication, and we'll be looking into how we can improve our platform to prevent similar issues in the future.
Regarding the 48-hour refund process, this waiting period is in place to allow sellers time to acknowledge cancellation requests, especially if they've already invested resources in preparing an order. This helps protect sellers from potential losses. However, if a seller doesn't respond within the timeframe, our system automatically processes the refund to ensure you receive your money back promptly. We appreciate your patience and understanding as we work to streamline these processes.
G00ks will steal your account back after purchase. Never buy here
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.
After buying from g2g there have been attempts to hack several of my accounts. G2G has done nothing but suggest I change my passwords. Great advice to give someone you're attempting to rob. Seller on their site is still active with 100% positive rating after reviewing and reporting fraud.
We're sorry to hear about the security concerns you've experienced. Since you purchased a Boosting service, may we ask if you changed your password after the order was completed? To assist us in investigating further, could you please provide any evidence that the hacking attempts originated from the seller's location IP? This information will help us take appropriate action. Thank you for your cooperation.
Don't be a seller on this site they always ban if the store have a lots of the ballance. You can check my insta Hakimaru if you want to know what kind of scam they do. I have arround 40 Millions Rupiah Currency and they ban my store for the reason bla bla bla. Nahh i'm not recommend this site for seller. 100% Scam (if the store have a huge ballance)
We only take business opportunities from products that we have not yet reached because our shop is open 24 hours to provide maximum service to customers. We saw that there was a TikTok coin product on g2g and we found out how to sell it on youtube, tiktok, and google, That the only way to sell tiktok coins is to log into the buyer's account which then we are confused about whether g2g allows such products to be sold/added.
A week later we still saw the product still on g2g. Then we participated in selling it, two weeks later we felt bad because to top up TikTok coins the only way was to log in to the buyer's account and top up on TikTok's legal site (official tiktok site). We felt this was very risky that's is when we removed the product in our store at g2g 3-5 days ago. However, it was g2g itself that convicted us of committing a violation. This would sound funny if it went to court.
Thank you for your message. We understand your concerns and appreciate your feedback.
As explained in our ticket, the proof of delivery provided does not meet our requirements. This discrepancy raises a significant risk of post-purchase issues, compelling us to temporarily hold the amount as a security deposit. After the stipulated period, you will be able to withdraw the funds fully. We appreciate your cooperation and understanding. Should you have any further questions or need assistance, please do not hesitate to contact us.
I have been buying from g2g for quite some time now. Some sellers are slower but generally most of them deliver on time. Will definitely recommend to anyone looking to buy game items from them.
Thank you for your review, we are pleased to have you as a satisfied customer.
This specific site has provided me with huge discounts, big services and many many keys.
At first i was suspicious, but now i am truly convinced that G2G is here to help all of us!
Never have i had any bad experience with one of the many sellers, they have always been there 100% supportive for me.
Your positive feedback is incredibly appreciated! We're dedicated to continuously improving for you.
Fast & Reliable. Would def recommend you order from them. Friendly service and quick support if there's any issues. 10/10
Thank you for sharing your positive experience. We're looking forward to your next visit.
Its been 6 months i'm using G2G for services. Mostly gaming services and accounts. It is really serious to see sellers taking this type of work seriously. Ok there is lower prices for services that can be seeing like scams. But no! :D All orders i had, sellers take them actually seriously as a service with bigger prices. I'm happy with G2G. Thanks. Regards. M. DSG
We can't thank you enough for your positive feedback. It's customers like you that drive us to improve.
I bought a NordVPN Account for 6 Months, i got the credentials instantly, and it worked well. But in a week, the seller changed the Password, and stoped answering on messages
We’re sorry to hear about the trouble you had with your NordVPN account. We understand that the seller has since provided you with a replacement. Could you please let us know if this has resolved the issue?
Thank you for your cooperation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for contacting us. It looks like you initiated the refund for the order. We would like to remind you that the order handling fee is non-refundable. For further information regarding our refund policy, please refer to this article:
https://support.g2g.com/en/support/solutions/articles/5000826294.