All the instances where I needed the help of their support agents have been quickly and effectively resolved, and I never feel at risk doing transactions in the site thanks to their fair dispute system
Great support, resolved my dispute quickly and professionally. Happy with the service, thanks!" This is exactly 100 characters including spaces. Would you like a few variations to pick from as well? 🙂
G2g only has scam sellers. I bought a Steam account twice. The account worked for the first few days, but after the 14-day warranty period was up, they took it away.
You can buy account without worry on this website thanks to its free insurance system, the support will help you if there is issues
I pestered the support team with my attempts, but they still promptly helped me solve the problem, many thanks to them
I really liked what support i did received for this ticket i really loved giving to G2G members information to resolve my ticket. Thanks
I bought over $500 worth with $17.75 fees. They canceled and will not give me fees back. If I canceled ok but they canceled
Not, the sellers response here is also fake. They CAN investigate with the information provided here. They keep chat logs, and I mentioned the actual offenders. They also do nothing to fix the reviews. I've already opened withs with G2G support and they do nothing about it, hence the "G2G allows this." Fake listings... G2G allows this. You cannot review the sellers, unless you complete the order, another words, the item is delivered to you. So, basically here is what happening.
You buy something, then the seller realizes he underpriced, or realizes he can sell for more, so they either 1) just do not respond to you and wait for you to cancel, or 2) you cancel. Either way, you cannot review the seller. Some of the Sellers that are doing this is DionysusGod, MangoGame, and FutureNP. The only resolution is to fix it so all sellers can be reviewed AFTER THE TIME OF PURCHASE, NOT AFTER DELIVERY. After further review and attempting to purchase other gold from the same game, I found out these sellers are posting FAKE currency orders in order to "test" how much interest there is, and how much they can get. I got one seller to admit as much. G2G allows this activity. G2G will respond to this and ask to create a ticket, but they will do nothing about it. They will continue to allow this activity and they will continue to not let you review a seller until they deliver the goods.
Thank you for bringing this to our attention. We understand your frustration regarding fake listings and seller behavior. While we appreciate your report, without specific evidence, we are unable to investigate further or take action against the sellers you mentioned. To help us address this issue effectively, please submit a detailed report through our support system at https://support.g2g.com/en/support/tickets/new, including any screenshots, chat logs, or other documentation you may have that supports your claims. This will allow us to thoroughly investigate the matter and take appropriate steps if necessary.
The worst company for gamers, seller refuse to deliver items, they refuse to reply to messages, when you cancel they are in control of your money for 48 hours, they get to decide whether you get it back or not. Stay clear of this place. The seller is *, stay away from this people.
*Personal info redacted by admin
We sincerely apologize for the negative experience you've had. We understand your frustration with the delayed delivery, lack of communication, and the refund process. As a global marketplace, we host sellers worldwide, and while this offers a wide selection, it can sometimes lead to inconsistencies in service. We've forwarded your feedback to the seller regarding their delivery practices and communication, and we'll be looking into how we can improve our platform to prevent similar issues in the future.
Regarding the 48-hour refund process, this waiting period is in place to allow sellers time to acknowledge cancellation requests, especially if they've already invested resources in preparing an order. This helps protect sellers from potential losses. However, if a seller doesn't respond within the timeframe, our system automatically processes the refund to ensure you receive your money back promptly. We appreciate your patience and understanding as we work to streamline these processes.
I bought a year ago 50 league of legends orbs from a seller that publicized was safe and legal 100% (rps made from twitch prime), after a year i got a mail from the riot support saying i got permabanned because the rps used in the gifting of the 50 orbs were illegal. Writing that to the support while providing screenshots and proofs was useless, they backed the seller saying it's out of their gamer protect policy (and it is not true after reading all of it, in fact in goes in the second point "item description doesn't match") and by responding with prefabricated answers multiple times
We understand your frustration regarding the purchase from August 2023. Due to the significant time elapsed, we regret that we are unable to assist directly with this issue. However, we recommend contacting the seller to address your concerns.
We apologize for any inconvenience and understand your disappointment. We value your feedback and will strive to improve our support and policies. Thank you for your understanding.
This specific site has provided me with huge discounts, big services and many many keys.
At first i was suspicious, but now i am truly convinced that G2G is here to help all of us!
Never have i had any bad experience with one of the many sellers, they have always been there 100% supportive for me.
Your positive feedback is incredibly appreciated! We're dedicated to continuously improving for you.
After buying from g2g there have been attempts to hack several of my accounts. G2G has done nothing but suggest I change my passwords. Great advice to give someone you're attempting to rob. Seller on their site is still active with 100% positive rating after reviewing and reporting fraud.
We're sorry to hear about the security concerns you've experienced. Since you purchased a Boosting service, may we ask if you changed your password after the order was completed? To assist us in investigating further, could you please provide any evidence that the hacking attempts originated from the seller's location IP? This information will help us take appropriate action. Thank you for your cooperation.
Its been 6 months i'm using G2G for services. Mostly gaming services and accounts. It is really serious to see sellers taking this type of work seriously. Ok there is lower prices for services that can be seeing like scams. But no! :D All orders i had, sellers take them actually seriously as a service with bigger prices. I'm happy with G2G. Thanks. Regards. M. DSG
We can't thank you enough for your positive feedback. It's customers like you that drive us to improve.
G00ks will steal your account back after purchase. Never buy here
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
G00ks will steal your account back after purchase
Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.
Good Management and Service for Reseller. But G2G must improve for Payment / Withdraw Management. I know it can be problem on payment gateway like Paypal or Crypto. But we/reseller dont to know about that.
Your feedback is a reminder of why we love what we do. Thanks for being an amazing customer.
Never had any BIG inconvenient issues with any of my orders on this site. There were a handful of times items was out of stock when it said it was in stock. But order cancel takes a few minutes and the best part is that you get it back as store credit instead of needing to wait a bunch of bankdays to get money back to your bankaccount. In other words, you can make another order pretty much right away if you need to cancel orders due to out of stock Been buying items and currency to both WoW and Guild wars 2. Bla bla bla and so on. I recomend of course <3 /John
Your positive feedback motivates us to keep improving. We can't wait to exceed your expectations.
Waiting for more than 5 hours when it clearly says maximum 30 minutes and the transactions are still verifying, how is this possible? I paid through paypal, waited 12 hours, nothing, refunded of course. Now I paid through crypto and skrill, same problem. They never verify it, terrible services, you cannot wait ******* days to get an online product delivered.
We apologize for the inconvenience you've experienced with the payment verification process. Payment verification times can vary depending on the payment method used, and we understand your frustration.
It's important to note that payment verification is a critical part of our compliance procedure, aimed at ensuring the security and integrity of transactions on our platform.
To assist you further and investigate the delay in your transactions, could you please provide us with the order number related to the payment(s) you mentioned? With this information, we can look into your specific case and determine the cause of the delay.
We genuinely care about your satisfaction and want to ensure that your orders are processed as swiftly as possible while adhering to our compliance requirements. Your cooperation in providing the order number is greatly appreciated, and we will do our best to resolve this issue promptly.
Ive been a member since 5 or 6 years, Ive bought and sold stuff on this site. But during the last year the "freelancer" seller on this site trying to scam everywhere. You need to make a video over everything to have some proof that they trying to scam, even if you have made on, it takes up to 4 days to get the case solved.
The CS is non existant and delivers the same Mails over and over again.
Two years ago id rate the site with 4-5 Stars, now Id give a 0 Star if it would be possible. Try to avoid this site.
We appreciate your long-standing membership with our platform and understand your concerns about recent experiences. We take these matters seriously and are committed to maintaining a safe and reliable trading environment for all users.
To effectively address issues related to potential scams or disputes, we rely on evidence provided by both buyers and sellers involved in a transaction. While we understand that creating video evidence can be time-consuming, it can be a valuable tool in helping us investigate and resolve cases accurately.
Our goal is to make well-informed decisions and judgments based on the evidence provided. We apologize if you've experienced delays in the resolution process. We continuously strive to improve our customer support services, and your feedback is essential in this regard.
If you encounter any suspicious activity or believe you've been a victim of a scam, please don't hesitate to report it to us with as much evidence and detail as possible. This will enable us to take appropriate action swiftly.
Thank you for sharing your concerns with us, and we hope to have the opportunity to improve your experience in the future.
I have been buying in-game currency from G2g and they have delivery regularly which gained my trust. But I noticed one recurrence that is each time after I purchased their items, there will always be some unknown trying to break into my game account. These hackers eventually managed to break in after my last purchase. They took all my digital asset. When i escalate this matter to G2g customer service officer, they gave me an irrelevant reply and SUSPENDED my g2g account. I am just an innocent customer. G2g did not investigate their seller and banned their buyer instead. They are clearly in collusion. Please follow through my attached images for proof.
Hello.
Ticket ID: *******
Order Number: *******
I sold an account on December 3 and i should've received my money on December 10. It's been 5 days and i still didn't receive the payment, i keep getting automated responses.
I had plans to sell a lot of stuff on G2G but when i don't receive the payments while the customers are happily using my accounts, i don't know what to say.
Hopefully this gets sorted out.
I will change my review score after they get back to me with an actual reply.
We would like to inform you that the payment has been released and you have withdrawn the funds to your PayPal. If you require further assistance please do not hesitate to let us know. Thank you!
Overview
G2G has a rating of 3.1 stars from 377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G2G most frequently mention fast delivery and next time. G2G ranks 10th among Games sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for contacting us. It looks like you initiated the refund for the order. We would like to remind you that the order handling fee is non-refundable. For further information regarding our refund policy, please refer to this article:
https://support.g2g.com/en/support/solutions/articles/5000826294.