business logo of FWRD

FWRDReviews 693

fwrd.com
luxury, chic, swimwear men, womenAge 26-45, 46-60
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From the business

FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.


fwrd.com
+1 866-434-3169
USA
FWRD is part of Revolve Group
Founded in 2008
Clothing item from FWRDFashion apparel by FWRDMerchandise from FWRD clothing lineFWRD fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2008
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA

Returns

Return Policy: free
Return Instructions: all purchases must be returned in their original condition (unworn with original tags attached)
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: luxury, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 0X), Women's (2XS, XS, S, M, L, XL, XXL, 0X)

Customer Service

Support Channels: phone, chat, email
Support Phone: +1 866-434-3169
Support Email: service@fwrd.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate FWRD?
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FWRD Reviews Summary

The company enjoys a strong reputation for fast and reliable shipping, with many customers expressing satisfaction with the quality of products and their overall shopping experience. Positive sentiments highlight the seamless checkout process and effective customer service, particularly in handling issues like delivery errors. However, concerns arise regarding the return process, with some customers facing challenges related to exchanges and refunds. While the majority of feedback is favorable, addressing the return policy and ensuring clearer communication could enhance customer satisfaction further. Overall, the company is viewed as trustworthy, with room for improvement in its service approach.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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FWRD is one of my new go-to sites for hard-to-find luxury brand items. They guarantee authenticity of the items they sell, ship them quickly, and provided an excellent experience that gained my trust in their company.

Date of experience: December 13, 2023
New Zealand
1 review
0 helpful votes
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The shoes are a gift that have not been given yet, but shipped so quickly I was worried at first I'd been the victim of a scam! Three days from L.A. To New Zealand, unheard of. They're legit and I'll be ordering again for sure.

Date of experience: December 11, 2023
Oregon
1 review
0 helpful votes
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Nice selection and responsive customer service. Unfortunately not everything ordered works out.

Date of experience: December 8, 2023
Maryland
1 review
0 helpful votes
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Karen's First Order with FWRD's
December 8, 2023

The order arrived in a timely Fashion. It's a Christmas gift for my daughter. We will have to wait on Christmas Day to determine if the boots fit.

Date of experience: December 8, 2023
New York
1 review
0 helpful votes
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Very fast shipping
December 6, 2023

Great quality item and fast shipping. It was a lovely Xmas gift

Date of experience: December 6, 2023
California
1 review
0 helpful votes
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Good
November 29, 2023

My order said it was delivered but it wasn't so I had a little issue to there but UPS was able to find my package and delivered it the same day.

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Everything perfect
November 27, 2023

Very fast shipment, very good transaction, very good shoes and quality

Date of experience: November 27, 2023
Illinois
1 review
0 helpful votes
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Top norch
November 22, 2023

This Item on forward stands out, show you like quality; Don't wait, get it when you are thinking about it, fit perfect. Matter of fact, i received item a day before ETA arriver date.

Date of experience: November 22, 2023
Georgia
1 review
0 helpful votes
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Easy to shop
November 15, 2023

Easy to shop, experience was nice. I returned my item because it was not what I was looking for. Thanks

Date of experience: November 15, 2023
Ohio
1 review
0 helpful votes
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My experience was okay. I like the sneakers a little too big.

FWRD attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Great product selection. Easy website.
November 12, 2023

Love viewing the website as often as possible. Love the daily new items.

Date of experience: November 12, 2023
Mexico
1 review
0 helpful votes
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MUY BIEN
November 7, 2023

TODO BIEN TODO EN ORDEN, PRECIOS, CALIDA Y TIEMPO
GRACIAS GRACIAS

Date of experience: November 7, 2023
New Zealand
1 review
0 helpful votes
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Quick and easy
November 6, 2023

Easy website to use. Fast checkout. Clear and on time delivery. Great quality and just what I wanted.

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
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I received my item
October 31, 2023

Thank you, I received item however I am returning the shoes as the material was not what I was expecting. Thank you

Date of experience: October 31, 2023
California
1 review
0 helpful votes
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Delivery service.
October 26, 2023

Very quick delivery service on a dress that was sold out at other websites

Date of experience: October 26, 2023
KR
1 review
0 helpful votes
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Good and fast
October 24, 2023

I really appreciate that sent me as faster thunder.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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Prompt service
October 23, 2023

Very happy with product and service and delivery time.

Date of experience: October 23, 2023
GB
1 review
0 helpful votes
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Easy as it gets
October 21, 2023

Easy to order, good selection and arrived quickly!

Date of experience: October 21, 2023
Arizona
1 review
0 helpful votes
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Nice products and great prices with shipping included!

Date of experience: October 18, 2023
District of Columbia
1 review
0 helpful votes
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Life saver!
October 18, 2023

Needed shoes that my puppy chewed for my sons wedding in 1 day. FWD made it happen. So pleasant, kind and understanding. 10/10

Date of experience: October 18, 2023