FWRD is a contemporary fashion retailer known for its curated selection of luxury apparel, accessories, and footwear. Catering to style-savvy consumers, it emphasizes modern aesthetics and high-quality brands, offering an innovative online shopping experience that blends trend awareness with personalized customer service.
FWRD has a rating of 4.8 stars from 390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FWRD most frequently mention customer service, fast delivery and great experience. FWRD ranks 51st among Women's Clothing sites.
Smooth and efficient purchase process. Good communication and fast delivery.
Great piece at a great price so I will use you guys again for designer items
FWRD is one of my new go-to sites for hard-to-find luxury brand items. They guarantee authenticity of the items they sell, ship them quickly, and provided an excellent experience that gained my trust in their company.
Great experience. Shipped quickly and received sooner than expected
Great customer care experience to handle my concern quickly and effectively
I have purchased from many high end designer brand sites and never once has anyone asked for pictures of the front and back of my ID along with the front and back of my debit card. There was no suspicious activity and you guys say this is for new buyers, why was this prompt not include in the checkout process then? Also I had to call to even be notified of this said process and was told you'd send the verification method of choice once you "security management team" decided what would be sufficient. Waited over 2 hours for a follow up, along with paying for next day shipping. Which then, this process lead that to be irrelevant since next day shipping would not be possible due to your ill handle procedure! No regard for customer time and service! Literally a $#*!tier saks off fifth and yes "saks off" and honestly thats being generous. Literally the worst website and customer service team I've dealt with in regards to anything I've dealt with to be completely honest.
The bag came with a dent and the support team was very helpful in finding me a solution
Happy with the quality of the products and the fast shipping.
It has been a good shopping experience ans shopping has been quick
Better than Nike, better than Amazon,…….Better than any other seller I used to order from. Faster free delivery ever. I recommend buying from
I am satisfied with the ease of making and receiving an order
Looks great. But need to alter. Other than looks good. Thank you for the dress.
This is the first time I shopping with DWRD. The product quality is consistently outstanding, fast shipping and the price is reasonable.
The 4x4 candle was in a huge box. I unboxed to find another box inside surrounded by peanut packaging. I took the candle out and there was no wax inside! Emptying the peanuts out the larger box the wax candle was loose with the peanuts! I'm glad I found it and not thrown the box away. I noticed an ontario sticker on the box which leads me to believe it went through customs and they took everything out, examined it and prepackaged the item. It's the only explanation I have
It was always a smooth transaction ahopping with FWRD! Happy that they are offering some of my favorite brand😃
Great experience. Transaction easy. Variety of products was good.
Excellent selection of fashion. I found so many looks that fit my taste
Was looking for these shoes forever! Found them here. Received them fast and we'll packaged.
Answer: Hi Suzzane! All merchandise sold on our site is 100% authentic. We are an authorized distributor for all of the brands that we carry. Our products are brand new and hand selected by our team of experts from some of the top luxury brands around the world. We ship items as they are received from the designer. Authenticity cards and dust bags are only included if the designer supplied us with them. Please let us know if you have any further questions! Have a great day!