Blue H.

I have purchased from many high end designer brand sites and never once has anyone asked for pictures of the front and back of my ID along with the front and back of my debit card. There was no suspicious activity and you guys say this is for new buyers, why was this prompt not include in the checkout process then? Also I had to call to even be notified of this said process and was told you'd send the verification method of choice once you "security management team" decided what would be sufficient. Waited over 2 hours for a follow up, along with paying for next day shipping. Which then, this process lead that to be irrelevant since next day shipping would not be possible due to your ill handle procedure! No regard for customer time and service! Literally a $#*!tier saks off fifth and yes "saks off" and honestly thats being generous. Literally the worst website and customer service team I've dealt with in regards to anything I've dealt with to be completely honest.