website thubmnail of Funpay
How would you rate Funpay?
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Czechia
1 review
0 helpful votes
Follow GM P.
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Unfortunately, my experience with this platform has been one of the worst I've ever had. I purchased an account that didn't match the description — it simply didn't work. From the very beginning, I provided clear evidence to both the seller and the site's administrator, including screenshots and a full video showing my very first attempt to log in, where it's obvious the account was unusable. Despite this, the seller refused to issue a refund and even went as far as insulting me and spreading lies to try and discredit me. Completely unacceptable behavior. I reached out to support, and on the 7th of the month, an administrator joined the conversation. I thought things would finally move forward, but since then, I've been completely ignored — today is the 13th and I haven't received a single response or any help at all. It's incredibly disappointing to see this level of neglect from a platform that's supposed to protect its users. Is this really what FunPay wants for its buyers? No support, abusive sellers, and zero accountability? I'm extremely disappointed and absolutely do not recommend this experience to anyone.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Paid for a $160 WoW Wrath account, got to play for 2 months, then the seller recovered the account, he admited that the account was recovered and he could only refund $40, took 6 months to get Funpay to agree then they never game me anything because my account was inactive for 2 months! Use Eldroado.gg they wont scam you.

Date of experience: July 28, 2024
Chile
1 review
1 helpful vote
Follow Seba C.
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Don't trust this $#*!ty page, the customer service sucks, most of the time they side with the scammers, even though you're a good customer, wasting more than 300$ in their $#*!ing page, they don't care and won't provide any assistance, use you're cash somewhere else, there's plenty pages better than this $#*! hole.

Date of experience: December 18, 2023
Israel
1 review
2 helpful votes
Follow Albi O.
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Bull$#*! number one
September 11, 2023

After buying on this site, my account was banned. They didn't want to return the money for a very long time, they banned me from the site. I spent 492 dollars on the site, after much proof that they were wrong, of all this, only 24 dollars were returned to me. Although my account was 30 times more expensive. The bad review on the seller's page was hidden so as not to spoil his rating. Also, for a week now I have not been given information about the storage of my data on the site (clause 9.3) site of scammers

Date of experience: September 11, 2023
France
4 reviews
14 helpful votes
Follow Esmeraude C.
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In many ways this is one of the best services of this kind around (at least for the sellers), but be wary: they are very clingy, and it's reflected in their rules, so read them carefully.

It is mentioned that if you use another trading platform of this kind other than theirs - they will block your account and refuse to allow you to withdraw funds from it, and there is really nothing protecting you from such behavior on their part (it's in the rules after all), so if it happens to you - you're losing the money for the service/goods that you've already provided.

While it is in the rules, it is also akin to your girlfriend threatening to burn your house if you start dating someone else, which is really weird and creepy.

If that still doesn't stop you from using this service at least be cautious, withdraw money as often as possible, so as not to allow them to steal from you.

Date of experience: September 16, 2019
Spain
1 review
1 helpful vote
Follow Michael D.
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This's pure scam, stay away from these people 8 month waiting for support team help, bought an acc, and the guy who sold the account some how got it back, the support refuse to make a refund, the excuse they can't guarantee such risk, i will make damn sure someone from the FBI check out your website, cuz im pretty sure there's people selling games and account previously paid by stolen credit cards, like 70% of these websites does, like i said mark my name you will have news from me real soon, the rest who's thinking to on use this trashsite, seriously stay away.

Date of experience: April 3, 2023
Germany
1 review
1 helpful vote
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Bans for no reason
January 10, 2023

They ban you for "fraudulent activities" once you have funds and you want to withdraw them. Do not engage with this site, especially if you are NOT from the Ukraine or Russia

Date of experience: January 10, 2023
Canada
2 reviews
1 helpful vote
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Scam website
August 24, 2023

All reviews on trustpilot are fake. They delete all one star reviews on trustpilot. They are unwilling to refund my money back after they know the seller scammed me.

Date of experience: August 24, 2023
Greece
1 review
1 helpful vote
Follow Diana g.
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ON FUNPAY SCAM, SCAMERS! FRAUDERS TRADE FREELY ON FunPay! I BOUGHT THE CHANNEL. THE SELLER WRITTEN THE LOGIN AND PASSWORD IN THE CHAT AND THAT'S ALL. AND THERE IS DUAL AUTHENTICATION. I COMPLAINED AND FUNPAY APPOINTED ARBITRATION! I PAID MY MONEY AND DID NOT RECEIVE ANYTHING AND STILL HAVE TO PROVE SOMETHING?

Date of experience: September 25, 2023
Finland
3 reviews
4 helpful votes
Follow Dima P.
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I sold a lot of gaming services on this platform, mainly in the service category, there are withdrawal fees, but otherwise everything is cool

Date of experience: December 11, 2023
Serbia
1 review
0 helpful votes
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+rep 5 stars website very good website for wellers without any problems or anything, easy to sell and good

Date of experience: August 12, 2023

Overview

Funpay has a rating of 1.4 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Funpay ranks 512th among Marketplace sites.

service
8
value
8
shipping
7
returns
7
quality
7