The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
Sounds bot-ish in places. Would appreciate chatting with people in my more immediate area.
I will later when I find out I've been here 25 minutes
Dear John,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to support@funchatt.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Funchatt Customer Support
So many beautiful women here but I found the lady of my dreams
Dear Gregorio,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Funchatt Customer Support
It's Cool Rite Here I Met So Many Different Girls You See How How You Cant be stuck on Facebook Other popular social media sites
Dear Jose,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Should you have any additional questions, please contact us via support@funchatt.com email at any time.
Best regards,
Funchatt Customer Support
I can't believe all the beautiful woman that are available from one place
Dear Bob,
We are happy to know that you enjoyed your experience!
Thank you for using our website to have a fun time chatting with interesting people!
Best Regards,
Funchatt Customer Support
Excellent met a beautiful woman already and easy to talk to
Dear David,
Thank you for commenting!
We hope that you like communication on Funchatt.com
Have a wonderful day and state safe!
Best regards,
Funchatt Customer Support
I believe none of these women are genuine. They are paid to do this, meanwhile, I pay out the $#*!. Has to be illegal. Prey on the fools. You should be ashamed.
Dear Customer,
Thank you for the review!
Please, be kindly informed that the members with the 'Trusted User' mark are those who are verified by our affiliate partners. Such members provide them with video verification as well as the documents that confirm their identity.
Also, please note that the members are not paid by the website or regional partners. If we may reveal suspicious activity the measures will be taken and such members' profiles will be deactivated from the platform.
Should you have any questions, please contact us at support@funchatt.com
Best regards,
Funchatt Customer Support
Its the same problem with all the sites 20 credits is to low to look the place over and i have never been able to buy more credits anywhere seeems my credit card is not good enough for yoy so unless i cab find a way to but more its a waste of my time
Dear Mark,
Please be informed that 20 credits are provided to you in order to learn about our website and try out our services, so afterward you could decide whether you would like to stay or not.
In order to clarify the situation with your credit card, please reach us via support@funchatt.com so we could check from our side as well.
Our Billing department will be glad to assist you!
Best wishes,
FunChatt Customer Support
Well. The first person I started to speak to clearly fake. So. There's that
Dear Customer,
Please be informed that we are very serious about our integrity and security, as our main goal is to create a safe space for communication.
We check the users who would like to join our platform to make sure there are no fake profiles here. For this purpose, we introduced the difficult procedure of verification steps. All our trusted users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Should our verification standards had not been met, we decline registration on the Website.
Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.
However, if you feel like you’ve encountered any suspicious activity while using our service, we would be more than happy to assist you in such a case via support@funchatt.com
Best wishes,
FunChatt Customer Support
Wasn't as exciting hence entertaining as I was expecting or hoping but I guess as with everything in my life I has to make the best of it!
Dear Mikey,
Thank you for this comment!
I believe you have not tried all our services yet, as I'm sure we have a lot of good services to offer to you so you would enjoy the communication more.
Kindly contact us via support@funchatt.com for further assistance. We will be there for you!
Kind Regards,
FunChatt Customer Support
It's free once I get a little farther than I'm gonna have to pay
Dear Edward,
Thank you for the review.
Please be informed that you can easily browse profiles without paying. However, in order to view personal photos or chat with our members, you will need to be a paid member and purchase credits.
However, you can choose the most suitable packages and try the cheapest ones in order to use the services and control your spendings.
Please reach us via support@funchatt.com in case of any help needed. We are there for you 24/7.
Sincerely,
FunChatt Support Team
Great fun fun fun til my Daddy took my t-bird away
Dear Ron,
Thank you for posting a positive review! We appreciate your feedback.
Please do not hesitate to contact us if you need assistance, we are always happy to help!
Kind regards,
FunChatt Customer Support
I purchased credits, when I message though my message does not show up on the lady's post.
Dear Dan,
Hello and thanks for finding time to submit your review.
We're saddened to hear about the situation that took a place.
Please, contact us via supprot@funchatt.com and we'll be glad to assist you.
Kind regards,
Funchatt Customer Support
I received a lot of response but right now I can't see
Dear Dennis,
Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime. Please feel free to contact us via support@Funchatt.com in case of any questions or difficulties in using the website, we would be glad to help you!
Kind Regards,
Funchatt Customer Support
Lots of ladies to choose from. It seemed like you get bombarded
Dear Todd,
Thank you so much for taking the time to share your feedback!
We want to note that every user communicates the way he/she is used to in real life. We cannot and shall not control who they can like or not. They are here to communicate with other users, to find a pen-friend or even a partner, or for any other purpose they deem fit with our terms and conditions and they are free to do so.
From our end, we try to make sure that all the users are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps.
Please, tell us more about what bothered you? We would be glad if you give us a chance to make your review 5-starred and to help you to be satisfied with our service!
Please contact us via support@funchatt.com anytime needed, and we will be there for you!
Best Regards,
Funchatt Customer Support
I just started this 10 minutes ago I'd rather it be in my own state
Dear Gary,
Thanks a lot for your feedback!
We understand that at first glance, long-distance communication may seem like something difficult, which does not allow for maintaining strong ties. Obviously, it takes a little more effort than meeting a local, but the users registered on our website are well worth it. Moreover, the profiles of trusted users are not verified unless our affiliate partners have personally spoken to them and verified their IDs and details.
Our affiliate partners make sure that there are no bogus profiles so that the user you see in your profile photos is the one you actually corresponded with.
On our site, you have the opportunity to get to know each other by chatting in a cosy and warm atmosphere. Our friendly and qualified team of professionals is just a click away if you have questions about the website.
Nevertheless, every time we have new members on our site, and we hope that number of the new members in different countries will increase, and you could find a member to talk with.
In case of any questions feel free to contact us via support@funchatt.com
Best regards,
Support Team
Im just getting started but my experience has been good.
Dear Kyle,
Hello and thanks for leaving your review.
We're delighted to know about your experience.
Kind regards,
Funchatt Customer Support
Stuff could be less expensive. Blowing five bucks to answer my mail...
Dear Robert,
Hello and thanks for finding time to submit your review!
I'd like like to thank you for the feedback you submitted.
It is true our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
If there are any questions that we can assist you with, please contact us via support@funchatt.com
Best regards,
Funchatt Customer Support
Come up with a better pricing system… like a standard monthly fee
Dear Chris,
We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve.
We understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify the profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
We would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures for free. On the other hand, it is true that you will need to purchase credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
We are always at your service.
Kind regards,
FunChatt Customer Support
Decent site with multitudes of women of young and middle ages.
Dear Mark,
Thank you for sharing this valuable feedback. We appreciate your loyalty and continued trust in our website.
Please note that you are always able to reach us via support@Funchatt.com
Best Regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Lawrence,
Thank you for the review!
May we please know why do you think our service is not truthful?
Did you locate any suspicious activity on your profile?
Please, tell us as many details as possible about your experience and we will be glad to take a look into this!
Best regards,
Funchatt Customer Support