The company enjoys a generally positive reputation, with many customers appreciating the enjoyable interactions and friendly atmosphere provided by the platform. Users express satisfaction with the diverse community and the potential for meaningful connections. However, concerns regarding the clarity of credit usage and the authenticity of interactions are prevalent, with some users questioning the reliability of the service. Additionally, requests for more free credits and promotional offers for new members suggest a desire for enhanced accessibility. Overall, while the platform is seen as engaging, improvements in transparency and customer support could further elevate user experience.
This summary is generated by AI, based on text from customer reviews
I thought this was free but I can't talk to anyone because I need coupons
It's okay but sucks you have to pay to chat with people
Dear Franklyn,
Thank you for sharing your feedback regarding our service!
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please feel free to reach us via Support@FunChatt.com at any time if you wish to share more feedback, thoughts and suggestions related to our service!
Kind regards,
FunChatt Customer Support
It's fun but most women are far in another continent
Dear June,
We appreciate you taking the time to share your feedback with us!
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.
If you have any questions related to our service, please contact us via Support@FunChatt.com.
We are always at your service.
Best regards,
FunChatt Customer Support
I met and felt good about talking to her. But run out of time.
Dear Dennis,
On behalf of our team at Funchatt, thanks so much for this positive review. It means a lot to us!
Contact us via support@Funchatt.com if some questions pop up. We will be glad to assist you.
Kind Regards,
Funchatt Customer Support
I don't know. Bonitas! But all look like models. Say Columbia; Honduras. But, more Venezuelan, Argentina i bet. I don't stand a chance! Come on! Exercise in frustration! I wish!
Dear Bard,
Thank you for the review!
And thank you for such a high rate for our members, I suppose they would like here the same from you!
If you wish to extend the search of the members I advise you to use the extended search option at the top of the screen.
I hope that you will surely find the location you expect to see!
Best regards,
Funchatt Customer Support
It was very nice net nice woman to talk with but now I can't I didn't know you had to buy credits. I can't buy any at this time and that person is waiting not right make me look bad. Should at least give the day to try
Dear Tim,
Hello and thanks for leaving your review.
Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have.
We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.
Kind regards,
Funchatt Customer Support
So fat so good iam excited to see where thus goes wish me luck lol
Dear Dean,
Thank you for posting a positive review about our communication platform, we appreciate your feedback!
We wish you a pleasant time communicating with your penfriends.
Kind regards,
FunChatt Customer Support
Just like to chat with a new person and get to know more about their likes and dislikes
Dear Ronald,
Thank you for posting your review. We value your time and these kind words!
We wish you a pleasant stay on our website!
In case you have other feedback to us, please reach out to us via support@Funchatt.com.
Kind regards,
Funchatt Customer Support
It's an obvious scam. EVERY woman is beautiful... but chatting is SUPER expensive. Checked online reviews, they confirmed my instincts. Vast majority of women here are fake, just put here to try to make desperate men waste money on chatting with them
Dear John,
Thanks for your feedback!
I can see how you feel. To be honest, some of our other members felt that our prices are too high. However, we carefully verify every trusted user on the website, and we provide high-quality support with our Moderation, Technical and Billing teams. This means that we have to go to certain expenses to maintain the same level of support for all users, and thus we set our prices.
Indeed it's true, that some unsatisfied and suspicious users appear and they may submit unfavorable feedback. However, we have never scammed anyone and we review every complaint individually. From our side, we do not tolerate scam. In case the investigation results confirm the violation of the rules, such users will be banned on the site.
We always try to make sure that all the users are real and interested in communication on the website. For this purpose we introduced the difficult procedure of verification steps. All our trusted users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We have many happy stories, but, unfortunately, we can not publish them, because not all users who have found their love on our site give their consent to the publication. Once we collect enough people who agree to publish, we will consider adding this information to our website and hope it will help to dispel doubts about our platform.
Please feel free to contact us via support@funchatt.com in case of any other questions and I do hope that we will find suitable options for you and can dispel your doubts.
Best Regards,
Funchatt Customer Support
It is pleasing to talk about the time I enjoyed life
Dear Scott,
Thank you for taking the time to share the feedback about your experience!
We wish you a pleasant time on our platform!
Kind regards,
FunChatt Customer Support
Disgusting, why are you ripping people off. You can't use my bank details
Dear Dan,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
It should be mentioned that our user personal data security level is at its highest, besides, our entire system is protected by TLS 1.2 and TLS 1.3 protocols which play an important role as encryption protocols intended to keep data secure when being transferred between you and our service networks. Another feature that highlights our position among other platforms is that we constantly scan our system algorithms and networks for security measures and liability, also we are using Cloudflare systems which guarantee data transfer security and generates a strong defense against breach attempts. It is safe to make payments on our platform.
At this point, we kindly ask you to contact us via Support@FunChatt.com as soon as possible and we will be happy to immediately assist you with the difficulties that you have experienced.
We hope to hear from you soon.
Kind regards,
FunChatt Customer Support
Very nice and easy to navigate. Just wish there were not so many automated messages sent to me
Dear Customer,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Enjoyable for me, lot of attractive women too bad my age has discouraged many
Dear John,
Thank you for sharing your experience of using our website.
It is great to hear that you are satisfied with our services!
Wishing you all the best!
Best Regards,
Support Team Funchatt
Surprised they were reserved; but this adds interest. Makes me want to know more.
Dear Stuart,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Contact us via support@Funchatt.com if some questions pop up. We will be glad to assist you.
Kind Regards,
Funchatt Customer Support
You are exactly like many others, you tricks to make me expend money and nothing seriously even I see your site a little more expensive than the other ones.
Dear Victor,
Thank you so much for your feedback!
I can see how you feel, some of our other members felt that our prices are too high. Indeed there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, plus, we always provide high-quality support service for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level for all our customers. That's why we set our prices this way.
Additionally, we do our best to be sure that all the trusted users are interested in communicating with other users of the website. For this purpose we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
Please contact us via support@funchatt.com in order to find out more about our platform or get any assistance if you need it. We will be delighted to help you!
Best Regards,
Funchatt Customer Support
They don't want to send pictures without money or meetup just play games with the daddies the $#*!es.
Dear Customer,
Thank you for the review!
It is a pity that you had an unpleasant experience on Funchatt.com.
Please, be kindly informed that we may not force the members to share the content which you prefer since it is up to each member to decide which kind of content he or she wish to share.
Also, please note that we do not pay the members for communication with other users and prohibit our Affiliate Partners to do so.
In order to check this particular case please provide us the member's ID and the proof of the violation to support@funchatt.com
We are waiting for your reply!
Best regards,
Funchatt Customer Support
Need more free credits.id like to have more but I'm broke
Dear Johnny,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via support@funchatt.com in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Funchatt
Don't understand why my text didn't send I was talking now it looks like I'm ignoring her
Dear Rene,
Thank you for bringing this to our attention!
We would like to take a deep look into this situation.
Please, provide us with more details about this issue to our email address - support@funchatt.com
We will locate your account and do our best to solve the issue!
Best regards,
Funchatt Customer Support
It's nice to feel like you help someone feel happy!
Dear Customer,
Thank you for this review!
Our mission is making people more happier by communication with each other!
Wishing you only pleasant emotions on our paltform!
Best regards,
Funchatt Customer Support
Super fun the chat is so easy to use for me keep it on
Dear Jerry,
Thank you for the review of our website!
Our website is very easy to use and we are pleased to hear it is so from your end.
We are always at your service, Jerry!
Best regards,
Funchatt Customer Support
Answer: Dear August, We appreciate you taking the time to ask a question about our service! The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@funchatt.com if you notice any suspicious activity. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: They get commission. The more credits it costs you the better they do.
Answer: This one is typical. Lots of catfish and working girls.
Answer: Dear David, You can contact our support team with any questions you have via support@funchatt.com We're available 24/7 Best regards, Funchatt Customer Support
Answer: Dear David, We appreciate you taking the time to ask a question about our service! At this point, we want to let you know that it is not prohibited to exchange contact information with your penfriend in chat or mail sections. This option may be helpful for you to continue communication outside of the website for free. However, every trusted user decides for themselves whether they are ready to move forward as the website provides a secure space for communication. In case you have experienced any issues while exchanging contact information, please get back to us with more details and we would be glad to assist you with that matter. Kind regards, FunChatt Customer Service
Answer: Dear James, Thank you for your question! At this point we would like to let you know that even though we do not have such options like contact exchange, you can still exchange contact information with a user on our website. It is up for every trusted user to decide when they are ready to move forward. We would also like to mention that we have different departments that care about our clients' privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. That is why we set prices at such level. James, we would like to take an opportunity to investigate your feedback further. That is why we kindly ask you to contact us via support@funchatt.com email for assistance.
Funchatt offers a space for uplifting and lighthearted interactions. If you're looking to add a little joy and fun to your day, our platform is the perfect place. Engage in conversations that bring energy, positivity, and excitement into your routine.
Designed for those who enjoy friendly and easy-going interactions, Funchatt is a platform where every conversation feels natural and engaging. Share laughter, explore fun topics, and connect with others who bring a spark of positivity into your daily life.
We believe that small moments of joy can make a big difference, and every interaction on Funchatt is designed to uplift and inspire. Join us today and discover how a simple conversation can bring light and happiness to your day.
Dear Patrick,
Thank you for leaving this review! Your feedback is what motivates us to improve our service.
We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.
In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.
On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
We are always at your service.
Kind regards,
FunChatt Customer Support