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FullfitallReviews 37

1.3

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Fullfitall Reviews Summary

Fullfitall has a rating of 1.3 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fullfitall most frequently mention order number and returns policy. Fullfitall ranks 7th among Plus Size Swimwear sites.

service
25
value
20
shipping
21
returns
24
quality
18

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Australia
1 review
0 helpful votes
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Cannot get in contact with this company. They do not answer emails. DO NOT DEAL WITH THIS COMPANY UNDER ANY CIRCUMSTANCES

Date of experience: December 8, 2022
Australia
1 review
6 helpful votes
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Purchase not received
November 30, 2022

Not happy with their service. I purchased two swimsuits and only one arrived. I have sent several emails documenting the problems including the delivery paperwork. I have not had one response from fullfitall.
How can you advertise on FB and not be legitimate.
I just want what I paid for, surely that is not too hard. You are quick to take my money. Very very disappointed customer.

Date of experience: November 30, 2022
New Zealand
1 review
0 helpful votes
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Chinese company pretending to be in Australia. Claim to have excellent customer service when they have none. Impossible to return goods or get a refund as they don't respond to emails. Blocked me on Facebook after I posted a negative comment on their site. Don't waste your money like I did.

Date of experience: November 30, 2022
Australia
1 review
4 helpful votes
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Bye Bye Money!
November 23, 2022

Don't waste your money. Fullfitall is SHONKY as they come.
They'll send you (in my case) the wrong product then refuse to help you or give you a refund. AND you cannot generate a refund ticket as they website says. I regrettably spent up big for my first holiday in years only to go and buy something from an actual store instead. CRAP as all get out!

Date of experience: November 23, 2022
Australia
1 review
0 helpful votes
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No Return Info Sent!
November 15, 2022

Do not purchase from Fullfitall. They deliberately failed to answer my return request until the return
Period had expired and then advised it was too late. Shonky as hell!

Date of experience: November 15, 2022
Australia
1 review
2 helpful votes
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Read the other reviews, basically useless
Missing items from my order and absolutely no response to any emails or any other way to contact them.
Will be going through my bank for a refund

Date of experience: November 4, 2022
Australia
1 review
1 helpful vote
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Poor Customer Service
October 1, 2022

Firstly, beware of this Company. If only I had read reviews before ordering.
The Returns Policy seems simple enough. Fill out the Returns Ticket and post.
The only problem is you can't access the Returns Ticket on their website.
Send an email to Customer Service and they don't reply.
I bought 4 items, two were unsuitable, 1 was good but I needed to exchange for a smaller size and 1 I wanted to keep.
Looks like I just threw away $100 +.

Date of experience: October 1, 2022
Malta
1 review
3 helpful votes
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Steer Clear of Fullfitall
September 27, 2022

Having received my payment, none of my emails or even messages on their Facebook page were answered. To date, I have still not received the tankini set I ordered.
I frequently shop online and have been doing so for years but this is the first time that I have not received the item I ordered or any reply to my enquiries from a company.
In my opinion, this company doesn't even deserve one star!

Date of experience: September 27, 2022
New Jersey
1 review
2 helpful votes
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If you try to return items, they wont give you your money back. They will negotiate endlessly to have you accept different items from them, but they wont refund your credit card. Very shady.

Date of experience: September 26, 2022
GB
1 review
2 helpful votes
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Warning - this company trade from China. Returning an item that does not fit would cost more than what I spent to purchase it. Disappointing!

Date of experience: September 21, 2022
Australia
2 reviews
2 helpful votes
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U
September 16, 2022

Company does not respond to emails regarding exchange. Would not recommend purchasing g from thus company.

Date of experience: September 16, 2022
Australia
1 review
4 helpful votes
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Returns problem
August 30, 2022

Have been contacting fitfullall to get an exchange, had one response then nothing, not abiding by their own returns policy & nowhere on website to submit return/ exchange despite them having instructions in their policy. NOT HAPPY

Date of experience: August 30, 2022
GB
1 review
2 helpful votes
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DO NOT BUY
August 15, 2022

This company is dishonest they will not let you return and offer you 30% of the value which you never receive. Don't know how they are allowed to trade in the UK.

Date of experience: August 15, 2022
California
1 review
6 helpful votes
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They would not respond to my email requesting a return. I threatened to contact PayPal if I did not hear from them. Finally I get an email with their address. I responded with send a prepaid label. Haven't gotten it so I filed a claim with PayPal for a full refund telling them this is a fraudulent company.

Date of experience: August 10, 2022
Australia
1 review
3 helpful votes
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They are dishonest
July 11, 2022

They would not let me return items.
They said the postage costs more than the items (no surprise there)
They were very dishonest and sneaky.
DO NOT BUY FROM THEM.

Date of experience: July 11, 2022
Oregon
1 review
2 helpful votes
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No refund
May 9, 2022

The company will ask you to go through many steps for a refund. When you mail it back to the place they ask you to there isn't access to the address per USPS. Very frustrating, I would stay away from this company.

Date of experience: May 9, 2022
Ohio
1 review
5 helpful votes
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Company violates their own return policy
February 23, 2022

I've received no response from the e-mail (*******@fullfitall.com) to which one must send a return request. There is no way for a customer to initiate a refund via the website or from the e-mailed order confirmation. The policy on the website indicates a 30 day return window with free returns from within the US. This seems to be false.

Date of experience: February 22, 2022