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Fullfitall has a rating of 1.3 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fullfitall most frequently mention order number and returns policy. Fullfitall ranks 7th among Plus Size Swimwear sites.
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Cannot get in contact with this company. They do not answer emails. DO NOT DEAL WITH THIS COMPANY UNDER ANY CIRCUMSTANCES
Not happy with their service. I purchased two swimsuits and only one arrived. I have sent several emails documenting the problems including the delivery paperwork. I have not had one response from fullfitall.
How can you advertise on FB and not be legitimate.
I just want what I paid for, surely that is not too hard. You are quick to take my money. Very very disappointed customer.
Chinese company pretending to be in Australia. Claim to have excellent customer service when they have none. Impossible to return goods or get a refund as they don't respond to emails. Blocked me on Facebook after I posted a negative comment on their site. Don't waste your money like I did.
Don't waste your money. Fullfitall is SHONKY as they come.
They'll send you (in my case) the wrong product then refuse to help you or give you a refund. AND you cannot generate a refund ticket as they website says. I regrettably spent up big for my first holiday in years only to go and buy something from an actual store instead. CRAP as all get out!
Do not purchase from Fullfitall. They deliberately failed to answer my return request until the return
Period had expired and then advised it was too late. Shonky as hell!
Read the other reviews, basically useless
Missing items from my order and absolutely no response to any emails or any other way to contact them.
Will be going through my bank for a refund
Firstly, beware of this Company. If only I had read reviews before ordering.
The Returns Policy seems simple enough. Fill out the Returns Ticket and post.
The only problem is you can't access the Returns Ticket on their website.
Send an email to Customer Service and they don't reply.
I bought 4 items, two were unsuitable, 1 was good but I needed to exchange for a smaller size and 1 I wanted to keep.
Looks like I just threw away $100 +.
Having received my payment, none of my emails or even messages on their Facebook page were answered. To date, I have still not received the tankini set I ordered.
I frequently shop online and have been doing so for years but this is the first time that I have not received the item I ordered or any reply to my enquiries from a company.
In my opinion, this company doesn't even deserve one star!
If you try to return items, they wont give you your money back. They will negotiate endlessly to have you accept different items from them, but they wont refund your credit card. Very shady.
Warning - this company trade from China. Returning an item that does not fit would cost more than what I spent to purchase it. Disappointing!
Company does not respond to emails regarding exchange. Would not recommend purchasing g from thus company.
Have been contacting fitfullall to get an exchange, had one response then nothing, not abiding by their own returns policy & nowhere on website to submit return/ exchange despite them having instructions in their policy. NOT HAPPY
This company is dishonest they will not let you return and offer you 30% of the value which you never receive. Don't know how they are allowed to trade in the UK.
They would not respond to my email requesting a return. I threatened to contact PayPal if I did not hear from them. Finally I get an email with their address. I responded with send a prepaid label. Haven't gotten it so I filed a claim with PayPal for a full refund telling them this is a fraudulent company.
They would not let me return items.
They said the postage costs more than the items (no surprise there)
They were very dishonest and sneaky.
DO NOT BUY FROM THEM.
The company will ask you to go through many steps for a refund. When you mail it back to the place they ask you to there isn't access to the address per USPS. Very frustrating, I would stay away from this company.
I've received no response from the e-mail (*******@fullfitall.com) to which one must send a return request. There is no way for a customer to initiate a refund via the website or from the e-mailed order confirmation. The policy on the website indicates a 30 day return window with free returns from within the US. This seems to be false.