• Frito-Lay

Frito-Lay

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Overview

Frito-Lay has a rating of 2.17 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Frito-Lay ranks 1045th among Food & Drink Other sites.

  • Service
    2
  • Value
    4
  • Shipping
    2
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 18.2%
Positive
2
Neutral
2
Negative
7
3
See all photos
How would you rate Frito-Lay?
Top Positive Review

“Short Sighted Strategy- China”

Jax T.
3/5/24

As a long time consumer, started to notice the quality of chips significantly drop. When i checked it stated made in China, a surprise from my past purchases. A taste comparison found that chips made in China coincided with the taste difference. Brings memories of poisons (melamine in baby formula) in food for unethical profit. Never again will I buy / eat Ruffles / Lays chips.

Top Critical Review

“Burnt taste”

Andrea M.
7/18/22

We purchased a bag from Safeway and was so very disappointed due to overcooked taste. We then went to the Commissary on base and bought another bag. Same thing. We noticed the expiration date info was identical on each bag indicating maybe it was this batch. We of course will not purchase ag a in with this batch info for sure. Very nasty especially if you love the usual taste of fritos.

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user donnab3033
1 review
0 helpful votes
December 13th, 2022

I've recently bought several bags of chili cheese fritos including 175 bags for selling chili cheese frito pies for my business. Every single bag has original Frito lays inside rather than the heavily seasoned chili cheese brand. I am sooo disappointed and it cost my business alot of money as if I were substituting original for the real thing! This has happened to me the last few times I've purchased. I am now looking for a more honest brand and true to taste. Its obvious under new management, or something. Thanks a lot new slackers.

Tip for consumers:
That flavor has declined on certain brands and is not actually what you're purchasing.

Products used:
I had no choice but to use what I'd already purchased with a horrible response by customers and costing my business money!

Value
Returns
Quality
Thumbnail of user reneer198
1 review
2 helpful votes
February 29th, 2020

Your chips are horrible 75% of the time. You're tryin to stretch the oil, an mix in burnt chips. Bought 3 bags from same store each one had a different and crappy taste. Top price paid for garbage. I've given you many chances but I'm drawing the in the sand. Hello BETTER MADE!

Thumbnail of user son.ov.anarchy
1 review
0 helpful votes
March 5th, 2024

As a long time consumer, started to notice the quality of chips significantly drop. When i checked it stated made in China, a surprise from my past purchases. A taste comparison found that chips made in China coincided with the taste difference.

Brings memories of poisons (melamine in baby formula) in food for unethical profit.

Never again will I buy / eat Ruffles / Lays chips.

Thumbnail of user samw771
1 review
1 helpful vote
March 11th, 2022

I have been a big lays potato chip fan for over 40 years. Lately I have been very disappointed with the quality of the product. The classic chips have a stale taste and rancid odor where I can't finish the bag and throw most of the bag away. I thought it was just a short term issue but it seems to be a bigger problem. I will not be buying Lays product in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyo125
5 reviews
0 helpful votes
March 4th, 2024

These sick people at frito lay hired another sick transgender man who brags about abusing 12 year old little girls! Wtf! I'm sorry but your company has been blacklisted by my family and friends!

Products used:
Doritos

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelm11668
1 review
0 helpful votes
April 10th, 2023

I wish you make the Doritos taco flavor more available. I'm also 60, and been eating these most of my, when I can find them. Definitely the best flavor you ever made

Thumbnail of user ashlynb46
1 review
1 helpful vote
December 27th, 2022

Your chips taste like absolute dog $#*! and one of your food trucks nearly killed me and my family, you might make money but we can't wait for y'all to fall of the face of this earth.

Thumbnail of user andream1376
1 review
1 helpful vote
July 18th, 2022
Verified purchase

We purchased a bag from Safeway and was so very disappointed due to overcooked taste. We then went to the Commissary on base and bought another bag. Same thing. We noticed the expiration date info was identical on each bag indicating maybe it was this batch. We of course will not purchase ag a in with this batch info for sure. Very nasty especially if you love the usual taste of fritos.

Tip for consumers:
1st time user, not sure yet.

Products used:
We love fritz chips and hope to try again when new Batch is available.

Thumbnail of user donnan1027
1 review
0 helpful votes
November 10th, 2022

I bought a box of Frito-Lay 50 snack bags at BJ's it said 8 frito chili bags and it had none! So who's to say your getting 50 snacks. I don't think so.

Thumbnail of user billw1633
1 review
0 helpful votes
March 4th, 2024

I was willing to pay more for the traditional corn chip when it got to $7.00 a bag I quit, then it dropped to $ 5.00 you whiz kids managed to make it flakey with no salt and tasteless! Just like thin and crispy. Congratulations, I'm sure you will be getting a promotion. Signed a former customer

Products used:
another

Value
Quality
Thumbnail of user westjanice837
1 review
0 helpful votes
August 21st, 2023

Hello I have a suggestion I would like to see sour cream onion barbque or sour cream and garlic potatoes chips.

Thumbnail of user byv1
1 review
1 helpful vote
June 29th, 2023

All they do is raise their prices
Record profits don't slow this monster down buy genetic icant afford to feed my family their over priced products they should be ashamed of them self's I will never buy anything made by this company

Thumbnail of user phyllisb515
1 review
1 helpful vote
December 7th, 2022
Verified purchase

These are the saltiest original chips I've ever bought! I won't be buying any in the future. Not healthy for anyone to eat something this salty.

Thumbnail of user carold658
2 reviews
2 helpful votes
May 23rd, 2023

FRITOS AND ALL OF LAYS CORN PRODUCTS ARE MADE FROM ANIMAL GRADE CORN...FED TO ALL ANIMALS THAT FEED ON CORN...THIS SHOULD STOP I BECAUSE DEATHLY SICK AFTER EATING FRITOS.LAYS SHOULD NOTE THIS ON THEIR BAGS OF LAYS CORN PRODUCT...MADE FROM ANIMAL GRADE CORN...EAT AT YOUR OWN RISK...4 DAYS OF DHIEREA AND STOMACH PAIN. STOMACH WAS HARD LIKE THE CORN WAS CAUGHT IN MY STOMACH AND INTESTINES.VERY SCARY. I WILL NOT EAT FRITOS ANYMORE.THEY ARE DANGEROUS AS ARE ANY ANIMAL GRADE CORN FED TO HUMANS. TERRIBLE THAT A COMPANY WOULD DO THIS.AND THEY ALL,PROBABLY DO EXCEPT THE,ORGANIC COMPANYS... I WAS SHOCKED TO FIND THIS OUT...THANK YOU

Thumbnail of user dominickl46
1 review
0 helpful votes
November 10th, 2023

I purchased a 60.2g bag of sour cream and cheddar chips from my jobs break room store.They are not that cheap with going for $1.76 a bag. I open them up, and to my surprise it was less than half of bag of chips inside the bag. Not sure what your manufacturing practices are and if this happen to be a END OF LINE bag that just slipped through the product change and quality check process but either way this is unacceptable! If the amount of chips in the bag equal up to the stated weight, then make the bag smaller! I feel cheated out of my money and if all of your bags are filled with more air and less chips, you may want to reconsider your packaging standards. I am not pleased.I gave this two stars only because the taste of the chips was still good..

Thumbnail of user dianed1619
1 review
0 helpful votes
August 29th, 2022

We love the variety packs of FritoLay chips. It helps to keep a bag of chips from going stale before we can enjoy them. The only problem that we have is that there are too many Doritos. I always get the classic mix. We would like more barbecue and classic chips. A box of 28 has 6 bags of Doritoes plus 2 more cool Ranch doritos. We like them some but 8 bags is too many. You need to put more barbecue and plain chips in the variety packs.

Thumbnail of user flintg
1 review
1 helpful vote
August 26th, 2022

Lay's wavy Funyuns Not even close to being anything close to a Funyun The Limited Time Flavor should have its time expired and be removed from production.

Thumbnail of user gailr238
2 reviews
8 helpful votes
June 12th, 2023

BRING BACK BACON CHEDDAR CRACKERS
They are our favorite take everywhere snacks. When traveling, late night snacks

Thumbnail of user virginiam1115
1 review
1 helpful vote
November 3rd, 2022

I have purchase Frito Lay flavor mix box of potato chip three time and each time the box never has what is advertise on the box. Example the box advertised 2 sour cream & onion, 3 barbecue, 4 Cheetos crunchy, 3 Doritos cool ranch, 4 Doritos nacho cheese, and 2 chili cheese. Inside the box you get 1 sour cream & onion, 2 barbecue, 3 Cheetos crunchy. 8 Doritos cool ranch, 1 chili cheese, 4 Doritos nacho. I do not want all those Doritos. I would like what is advertise that is on the outside of the box. Fritos Lay Stop Putting thing inside the box that is not advertised. STOP! STOP! STOP! STOP! Please.

Thumbnail of user kenh1129
1 review
0 helpful votes
May 19th, 2023

Just bought my first bag of Baked Cheetos with 50% less fat. When opening the bag I diidn't get that delicious cheesy aroma that normally comes with opening a fresh bag of Cheetos. The Cheetos are normally well coated with the cheese flavoring; these were very splotchy due to the lack of cheese flavoring. The flavor verified that same lack of quality. My question is: how much of the 50% less fat part of the cheese your customers normally expect. You go up on price and reduce the quality of the product, my suggestion is either raise the quality to meet the price or drop the price to meet the lack of quality.
A good thank you would be like a good tip to a waiter at a restaurant. Therefore I leave no thank you for low quality products..

Thumbnail of user brynleem2
1 review
1 helpful vote
November 4th, 2022

I got a box with different kinds of chips and the box showed how many of each kind there are. And it showed that there were less of each kind than there actually was. There was only one bag of chille corn chips when it showed that there would be two.

Thumbnail of user jh468
10 reviews
52 helpful votes
February 26th, 2019
• Updated review

Yet again Frito Lay has raised the price again, 20 more cents for a single serve bag of their products to $1.89. I know potatoes haven't gone up that much, ask their drivers and they will tell you their income hasn't gone up. Must be GREED!

Yet another price increase
August 31st, 2017
• Previous review

Frito Lay, has increased the price again of single bags of chips. This is after they raised the price several months ago. A single serve bag was $1.49 (still a high price) now it has been raised to $1.69 per bag.
I don't know how they expect us consumers to stay loyal with constant price increases.
A sign from corporate greed? Sounds like it to me. I will be boycotting Lays snacks and purchasing lower priced competitor products. So long Frito Lay!

Thumbnail of user pattiholbek
1 review
0 helpful votes
August 30th, 2023

I buy Frlto Lay wavy chips all the time. What did you guys change?
They are not the same. I did try Jay's wavy And they were quite good but I thought I'd give you guys one last shot just not the same

Quality
Thumbnail of user abbeygirlcat
1 review
0 helpful votes
July 17th, 2023

I used to LOVE corn chips. They had such a great corn flavor and were nice and crisp. The last 2-3 bags I had just aren't as good anymore. Something must have changed. Seems like since Covid they changed something about them. They're not awful, but they are not nearly as good and addictive (lol) as they used to be.

Thumbnail of user ellenb218
1 review
1 helpful vote
September 9th, 2019

We purchased a verity bag up at Costco in Spokane Wa and it has stale chips in the bag we always get the Cheetos verity and they are usually great but they we stale the exp date is October 22 2019

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2.2
25 reviews
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