Overview
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
Experience was good and report detailing was useful.
Quick and easy. Should have a one time payment option though.
I received my credit score quicker than I thought I would.
Awesome on time best online got my credit score on time
Trustworthy and will recommend to any and everyone
Great and convenient very interesting and important
Quick and easy. Was doing better then I thought I was
Easy site to explore hassle free great site very helpful very easy to navigate
I was looking for my credit history. It showed my credit history.
Very easy to complete! Easy to recognize my previous transactions.
Super easy, super fast, super satisfied, nice high numbers!
Easy. Very easy. Very simple even for a very old man.
Checking my score it has really raised it has really raised
Easy to use website. Easy to navigate. Easy to read credit score.
Very easy and helpful. Just what I was looking for
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members