The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
After reviewing my scores, upon setting up my account and paying. I then tried to retrieve them, for a print out. I was unable to, due to a network issue.
It was super easy to obtain copies of my credit reports from all 3 reporting bureaus.
Very easy and informative, will be using this site again
Website was easy to use. I was able to print out for my files. Thank you.
So easy to do and extremely informative as well.
Look at everything and make sure everything is correct.
In few seconds I got my score with every single detail
I received all three reports just as I wanted. I do admit that this information should be free to the person whose information they are requesting.
User friendly, and not time consuming. Pleased with the quick response.
It was everything I was looking for I was surprised at how much information they gave me
Experience with ease. Many tools to use to improve credit.
Quick and easy good information and will use the site again.
The site was easy to use, and gave me good clear information. The file was also downloadable.
Very easy to sign up! And I love how you can cancel before they charge a monthly fee
It's convenient and perfect source to extract credit score and generate pertinent reports.
It was very easy to do, the site was laid out well so all the information was easy to find.
I needed to see my full report to make sure there were no accounts sent to collections. FreeScoreOnline made it simple.
Definitely looking at my scores has got me on the grind on working to improve them.
It was a pleasant experience. This was my first time going on the internet and obtaining this information.
Very easy to complete! Easy to recognize my previous transactions.