FreeScore

This company is a scam! I never signed up for any services and yet they charged my account monthly without Authorization. When I called in the representative was so rude and they will not issue any refunds.

Honestly, I don't think most of you understand how credit works. From what I've experienced freescore.com has provided exactly what they said they would provide. My problem with them however is that they cancelled my membership and say that I called on 01/07/2015 to cancel it. I've never paid late because it's on auto pay to a credit card that has plenty of available credit on it. I never called. I've been a member for several years, I think I joined in 2010 or so. The only time I ever had to call the company is when I originally set up my account back in 2010... so how did I call in 01/2015 to cancel? Aren't they supposed to keep a secure eye on my identity? If so did someone else call to cancel their account and somehow end up canceling mine? I don't know what happened but they seem to not want me to reinstate my account because I have already called twice in the last month to have them reinstate it and I get told they will have a manager call me... and nobody has called.

These people charged me $39.90 for something I know nothing about. I ask for my money back as I live on a fixed income. They said I would hear from them in two days and guess what? That did not happen.

I ASKED FOR A REFUND THEY TOLD ME NO WHAT KIND OF BUSINESS TELLS YOU NO REFUND IF YOU DON'T LIKE THEY SERVICES I FELT USED. THEY WAS TAKING FUNDS OUT MY BANK ACCOUNT FOR MONTHS, I CAUGHT IT AND ASK THEM TO JUST REFUND ME THE $12.95 BACK SINCE I DIDN'T STOP 🛑 THE ORDER IN TIME SO NOW THEY TELL ME THEY CAN'T REFUND ME BACK ANYTHING I WON'T EVER USE THEY SERVICES EVER AGAIN REAP OFF FR FR PERIOD SMDH

This site is a complete scam. I signed up for a 7 day free trial and attempted to cancel after 3 days. I just wanted to see if what they reported was the same as other sites, a couple of my credit cards provide FICO scores every month, so I was just curious.

I should have read the reviews first but I didn't, my fault.

First you cannot cancel online via "chat", email or an online cancel link. The only contact method they provide is a phone number. I called the number 3 times and the call kept getting dropped after I told them what I wanted.

They acted nice and helpful but obviously kept hanging up on me. After the 3rd time I called my credit card company and locked my account. Funny how that call went through perfectly.

I would give this company a minus 1 star if it was available. The representative assured me that I would not be billed. I was billed. After called them back to see if the issue was concerning my billing. The representative assured me my account was canceled, I had been billed and I could look at the service. I have access to the account that is canceled for 30 days. But we are sorry. The answer was repeatedly I'm sorry, but there is nothing I can, but I want to help you.

I used this site to pull my credit reports. It was suppose to cost $1 and I was charged an additional $24.95 plus they have been charging me monthly for services I didn't sign up for. What a ripoff! Beware!

Awful customer service rep. I was trying to cancel my account with customer service and she said she could not find my email, I told her this is the same email I use to log in with on your web sight, then she started going back and forth yelling about this is not my right email I told her she should treat customer with respect. All of sudden out of no where she told me 3 times to go $#*! MY SELF "What kind of. Customer service is this " what place of a business does this or that to customers, she hung up on me I called back to talk to a supervisor and some how they found my email in there system I cancel my account with them. It is sad when you have people like her "that girl or so call women I talk to" work in some one place of business of acting a fool or like she have no since of respect an knowledge she needs to be fired and also the person that hire her need to be fired too. AWFUL PLACE TO DO BUSINESS WITH, NO RATINGS AND NO STARS.

So I stupidly gave these ppl my info. I immediately cancelled my card, and when I called to cancel my membership (not even 10 mins after signing up) a representative stated he was unable to locate my info. My card as well did not go through, but was charged $1... is anyone else having an issue with representatives stating they aren't a member, but still getting charged?

And if I can't cancel my so called 'membership', and have cancelled my card, are they going to try and bill me through mail?

How this site operates I have no idea. You can not cancel your account. They just by pass the bank hold on the money. They do not fix errors on your credit and the price goes up and up for member$#*!

Stick to the 3 Bureaus directly this site offers you nothing. I signed up for the service and each time I attempted to pull up my score I was always met with "Site has run into a temporary issue with your request". After unlocking my credit reports after 2 months of service still I received the same message. I have gone directly to the 3 Bureaus to monitor my credit and have had no problem. This site did absolutely nothing for me but make me input my personal information multiple times before giving me nothing. Waste of time and money!

This site is awful and to make them worse, when I tried to cancel, which they make you believe you can do online, my "membership" was not canceled. It was not until months later that I noticed I was still being charged for the ": membership". I went back online to "cancel" when I noticed that after you choose not to pay $9.95 for the site it takes you to another page telling you to call to cancel. If you missed that page you are screwed and they will not refund you anything. Deceitful jerks. Don't use them!

Just another scam. Do not sign up before you read the "smaller letters"

Had a very negative experience. I was under the assumption it was free and they charged me 14.95 every month and did not even bother to refund the money when i disputed

Stay away from these people. I cancelled within 7 days and they charged my credit card anyway and told me I never cancelled but agreed to keep the membership at a reduced rate. Uh no, I did not. After a time consuming back and forth exchange and being transferred to another person they finally agrred to refund my credit card but had the nerve to tell me they were doing me a courtesy. I even provided them with my cancellation number but they still basically told me I was lying. They are crooks!

This company is ridiculous. Stay away from them. I cancelled my account today thinking that today is the last day of the trial period. They said that they count the first day on the day you sign up and not the next day. I've tried other credit companies before but this is the first time this happened to me. Customer service sucks! STAY AWAY! STAY AWAY! STAY AWAY!

Because of the site I failed to get ahouse that I wanted thinking my score was in the 589. The val loan required a 620 and up. I thought I had 589. When I looked up my real score through Fico it was 660! A month later. There credit score fako score is the worst! I cancelled.

Wish I had read these reviews before signing up. Glad I wasn't the only one who seemingly cancelled online only to find that you still get charged. This site is designed to rip people off, find any other site for this service. You will be glad you did.

I signed up for free score and they decided to sign me up for identityhawk. WTF is identityhawk? I never received any information on this company but I was getting charged for it every month even after I cancelled the free score! That was $30 in fees! This company needs to be closed down they have no good reviews for them. I wish I would have looked it up before signing up hopefully this helps others. Keep checking your account for charges even after you cancel! DON'T USE THIS COMPANY!

I followed the instructions that allow you to canel the membership. Which was successful. The problem I have is, I cancelled the membership in February 2012, and the charges started up again at $17.95 April 2013. I am in the process of disputing the charges now with my credit card company now.

FRAUDULENT CHARGES to my credit card, register on frescore.com so they charge me $14.95 also they charge another $14.95 for indentifyhawk (I dont know what is this).
When you want to cancel membership make sure you have to call them to cancel. (they give fake cancel page online they said like to cancel membership you must fill the from below to cancel, after filled that form poeple think they are already cancel but not its fake. To cancel you must to call *******076.

This company should be close.

I too cancelled within the 7 day period... actually I cancelled the same day I signed up for it and they still charged my card. They refused to refund my money to my card! CROOKS!

I got my true free report at annualcreditreport.com however didn't realize that after you view it and leave you can't log back in to view or print it until the following year when you qualify for your free report again. Since I needed to print my report I created an account with freescore.com printed my report and emailed them with all my proper information and requested my membership canceled. The following month I got charged again. I called requesting to cancel and to be removed from their email list as i was receiving 3-5 emails per week from them. So they "did it". For the next few days my email was completely SPAM! I called to complain they said that my membership was canceled but for whatever reason they had not taken me off their mailing list but now it was done. AGAIN! For the next few weeks my email was blowing up with emails from this company sometimes up to 2 emails a day! I don't understand why this company just doesn't LISTEN! Be weary! Don't do business with this company. If you want a free report go to annualcreditreport.com NO MONITORING FEES, NO MONTHLY FEES WHAT SO EVER JUST YOUR FREE CREDIT REPORT! Just be sure if you need to review it again print it the first time or you will no longer be able to view it until the next your when you qualify for your free report again.