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FreelancerReviews 19,456

4.7

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
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Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
978
shipping
664
returns
751
quality
985
This company responds to reviews on average within 2 days
Slovenia
1 review
32 helpful votes
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Be carefull, they are SCAM. I opened account for our legally registered company, hire one person for one work and put $150 in milestone. Day after this they immediately suspend our account with $200 in full balance, after I provide ID from me and they still refuse to reinstate account with our money in. They need to reply/if 2-3 days, before I upload funds in account they reply in less than 1hr always. They can not require any ID from own customers as they don't have this in terms of service and they are not any type of bank.

THEY JUST WANT THAT YOU UPLOAD FUNDS AND THEN YOU WILL NEVER SEE IT AGAIN, I already call my bank for Chargeback so I will not have loss, but il never again use it!

FREELANCER.COM SCAM REVIEW

Date of experience: June 28, 2011
France
1 review
35 helpful votes
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It is excellent website for those people who want to work at home, i personally used and found it very good,

Date of experience: March 24, 2011
24 reviews
151 helpful votes
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Rentacoder is good for certain types of software development projects - I've used Rentacoder several times and have had mostly good experiences. These are my takeaways:

- Make sure the project deadlines are well-defined. Coders have a tendency to over-promise and therefore projects can drag on and on unless you set strict deadlines and stick to them. Rentacoder's dispute resolution system works well so don't be afraid to use it.

- Complicated projects are hard to manage remotely. Small, simple projects work best on Rentacoder.

- Rentacoder ratings are generally correct. If someone is highly rated, they are usually capable and responsible.

- Prices are generally cheap on most projects so it can make sense to give bonuses for extra work or to incent your coder to finish more quickly.

- Rentacoder prices are generally a lot lower than using a software development firm and can even be lower than using an India-based firm since coders are typically bidding as independent contractors.

- Try to find coders that have had experience doing precisely what you are looking for (you can read this in their profiles).

Hope this is helpful.

Date of experience: May 20, 2008