FreelancerReviews 19,457

This website uses fake contractors to do "work" for individuals such as myself. When the work isn't completed they then try to hold your Paypal deposit ransom for you to pay them an additional "resolution fee" I put in a ticket and got this response.

"We regret to hear about the undesirable experience you had with this concern. However, that's really how the process works. An Arbitration fee is necessary for the dispute to progress.

The dispute will stay on it's present stage, if you don't want to pay the Arbitration fee for $ 5 USD.

Your understanding very much appreciated.

Let us know if you have other concerns."

I'm freelancer user, and i use it for few years now.
But, as freelancer expanded, now i can say that its less professional than before.
Bad user support, slow reply, sometimes they don't even really read your message before replying.
The website sometimes is slow, also earlier it was not crossbrowser compatible.
Live version of high traffic website to have crossbrowser issues - professionalism?
And latest example, they take your money without asking for your confirmation.
They took money from my card without any notification, and also happened from freelancer account.
Luckily, it wasnt more than 5$, but i would ADVISE every freelancer or buyer that is using freelancer.com services, not to keep funds on freelancer.com account, or keep their profile connected with their bank card.
I've seen much smaller website, that show lot more care about your hardly earned money.

This is actually the worst out of all the freelance sites! They have a very very bad payment system set up where you put money in escrow/milestone until the the person is done with the project. The problem is, if the person never completes the project and never logs in to their profile again, you money will sit in escrow and it cannot be removed until the other person cancels the project! This means you have to file a dispute and then pay for arbitration if nothing happens after that. That on top of the fees you lose for posting and awarding a project are ridiculous. This website is a joke and basically a cash cow for the people who are running it because they make their money off fees and stupid $#*! like that! I $#*!ing hate this website and am in the process of bringing a lawsuit against them as we speak!

I have had really bad experience with Freelancer.com, all I can say is most of the reviews I have read on this are correct. They are thieves with bad customer support, who always lie and even they don't know what exactly is going on with your account.

I loaded funds from my payoneer account to freelancer.com, I also received a dispute resolution payment from my client, I converted it into USD and tried to withdraw funds, I received email with due date of withdrawal and after 2 days the request vanished from their site. After making another request, the same thing happened after 2 days. I contacted the Liars, initially they said 'The client doesn't have phone verification' so the funds can be transferred. After telling them its not my job to get the phone verified. They sent me another email that my funds will be refunded soon. Then after 3 days I again asked for my payment they said "Funds won't be transferred, as we only pay for earnings not Deposited Funds" I got really upset. That its my MONEY which I transferred from Payoneer.com to Freelancer. The client also approved my disputed payment it got transferred to my account and now these Thieves aren't giving me my money. Even the FUNDS I got transferred which has nothing to do with this LIARS they are not giving it back...

I want to know what other sites I can complain about them, give review and get JUSTICE...

LASTLY to all CUSTOMERS and FREELANCERS, DON'T USE THEIR SITE, THEY ARE THIEVES AND LIARS... instead work on VWORKER and ELANCE.

Regards
Humble Akhter

It seems we have something more than just bad business. The company blackmailed me after I published two articles criticizing them and published my personal data (there goes their privacy policy). They know about all the bad karma, but prefer to pretend nothing happens. In my opinion they have something ugly to hide. If you are their customer, just delete your account. If you are considering joining them, just read all the reviews about them and then decide.

Sad to say, freelancer go worse and worse and worse over time.

When it was getafreelancer.com it was a great site. I worked almost full time with it, then it becomes freelancer.com. Things start to change, it becomes unreliable to work with, flooded with fake projects, account suspended with no apparently reason, withdraws removed with no alert - you wait your money and OPS! You check the site and your request disappear! You contact the support, you get only copy-pasted answers. Monthly subscription increased in $ with LESS advantages than before.

Wish someone will open an alternative as clearly from when it goes big and change ownershipe it goes from the best freelancer site to the best SCAM freelancer site.

Basic process is okay, but the site is greedy and sets up its policies to punish you. Take my example. I use the service, do a job, its okay. I add two hundred dollars into the account, then my project stalls. So I leave the funds in freelancer. When I go back later to start a different project my account is empty. The funds have 'expired' somehow. I look at the statement of account, nothing. I suppose in the fine print they say if I don't log in for 6 months I'll lose the dough, or they'll deduct a monthly service charge or whatever. But at the end of the day, its a slimy, greedy, shonky mentality that drives the policies at freelancer.com.

This web site is scam. I honestly completed work for one of the projects on their website and received $150 to my account balance on freelancer.com. But I couldn't withdraw the funds - they just cancelled withdrawal request. I contacted their support and they said that my customer issued chargeback and that's why they cannot give me my money. BUT MY WORK WAS ALREADY SENT TO THEIR CUSTOMER and he is using it FOR FREE NOW. I then started to work on another project for $200. I received payment for that project. But again failed to withdraw it. This time they said that they cannot process my withdrawal because my "customer has issues with his account". After I asked how issues with my customer's account relate to this if he already transferred payment to my account I did not receive any clear explanation. Their support is horrible. They always refer you to another department, team, etc. Why me as a customer should care about their company's internal structure? Why I cannot just receive clear explanation. So, the result is - they stole $300 from my account. I do not recommend work on freelancer.com under any circumstances. Avoid this scammers.

It's an awful website, please avoid registering on it. I have completed a job, uploaded the files through Freelancer.com's system, and the employer witheld payment, requesting further modifications from me, even though the job has been completed exactly the way we have agreed upon previously. Obviously, he wanted to get away with a freebie. And here comes the other part of the problem: I have contacted Freelancer.com's support, and they were completely unable to help; they said it has to be settled between employer and freelancer. In other words, this website is nothing more than a message board, only the take part of your money.

Please beware. This company is unreliable and pointless.

They block clients' as well as freelancers' accounts and get the money. That is their business model. Their CEO seem to be clever and lunatic at the same time. If you see his profile on FB he declared himself as FEMALE and when asked about this by one of the workers on their FB page he gave a funny answer. Stay away and spread this message as much as possible if you are their victim. If possible I had given them million MINUS star, they not even deserve zero star.

BAD! BAD! BAD! Thieving off their users any way they can. Seriously? Suspend an account for being negative (-. 24) in an account? 24 lousy pennies?! Yes, 24 cents?

Withdrawls to your bank account, paypal, etc, are cancelled for no reason? They try to blame PayPal like we are stupid and wont call PayPal? PayPal confirms there was never an attempt to deposit anything in that time frame? WOW... what a buncha crooks! Just gives them more time to sit on the money... Or, OR... maybe they dont even have the money to deposit?

I used Freelancer.com for the first time a couple of days ago and yesterday I selected a freelancer. (On the day of registration Freelancer took a $10 deposit from me).

The successful bid was $100 and the milestone was $100, so basically the freelancer wanted the full amount upfront.

When I paid the milestone their system took *two* payments: one for $97.54 and the other for $102.66. I was logged into my email account at the time and got Paypal email alerts within seconds of making the milestone payment showing these two sums.

I was completely shocked – I was flabbergasted that they took money automatically from my Paypal account (I soon read on the internet that Freelancer take money without notifying people by email that they have supposedly signed them up for "pre-approved" billing).

This would not have mattered so much *if* their system had not taken two payments.

I read on the internet of someone else this has happened to: their payment was duplicated *and* support tried to tell them they must have done something wrong their end. That's what happened to me. I know I definitely didn't press anything twice.

http://www.complaintsboard.com/complaints/wingz-florida-c*******.html

I got on to support and after alleging wrong doing my end, they basically tried to tell me that the money would be a credit on my account. At that point I admit I started swearing as they said they could not tell me if or when I'd be refunded!

I have now contacted Paypal's fraud department and they said they will investigate. I have sent them a few links and intend to put my case on as many warning sites as possible to alert people to this scam company until they refund me.

I managed to get the telephone number of their UK Manager (I'm based in the UK) he was said he'll look into this for me. I wait and see with interest.

I would advise you to contact Paypal's Fraud department if you too were signed up to pre-approved payments without your knowledge.

PS - They have now emailed me now and asked me to drop the Paypal dispute so that they can refund me. DO NOT FALL FOR THIS TRAP. I have read on other forums that members did this NEVER saw their money again, because once you drop a Paypal dispute, you cannot reinstate it. Plus they are not being truthful; Paypal can refund you, if the vendor directs them to, without you dropping the case

Just great experience! I trust it 100%! It's been a wonderful source of income for me. As long as you learn to manage your account, everything will be alright. Even newbies have the opportunity to create their portfolios with samples of previous work done, as that, as well as a good description of your profile and skills, can be an advantage when an employer needs to choose a worker for their project. Besides winning projects on various fields, you have the chance to participate in the many contests the site's staff organizes. Some of them are part of the site, others are organized on the fans' FB page. To support my statement, here is a link to one of the latest contests: http://www.freelancer.com/contest/SEO-amp-Writing-competition-to-win-a-share-of-US-15-000--6702.htm. There is still time for you to join!

FreeLancer.Com, are Theives... They are dishonest people they are stealing from the buyer and vendor. FreeLancer.Com, are real blood sucking PIMPs...

They are Lairs and Theives. If you are smart dont deal with, these crooks. Go elsewhere to do business. There are many better, outsourcing websites, and online sites to Outsource your work.

It is a shame when millionaires like FreeLancer.Com, have to steal from people. FreeLancer.Com are lousy people, Low Class Scum, all the way.

This site has become the epitome of online outsourcing by exploiting the workers of third world countries. It is a site where freelance employees from around the world, register, pay a monthly fee, proceed to pay fees to take a number of required examinations devised for candidates to prove their knowledge, they then bid on employment contracts for what amounts to be only a couple of dollars per day because you also pay a percentage of what meager funds you might be able to squeeze from a potential employer. The "article writing" section, for example, pays an average of $2 per 300-500. While managing a business some years ago, we paid a firm $3k to design a logo. The average fee for logo design on this site: $25.