Overview
Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
I made an Interview with Russell V.
It was a friendly but professional people. I get suprised of the quality of the questions. Did not expect such a deep knowladge questions.
But all in one it was good expieriance. Thank You.
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Thank you for the quick and smooth process for preferred batch. Mr. Jonny cleared all the answers and provided all the information to understand the program rules. Thanks again.
We just completed the onboarding process for the Preferred Freelancer Program on Freelancer.com with Jonny, and it was an excellent experience. Jonny was professional, knowledgeable, and clear in his communication. He thoroughly explained the requirements and promptly addressed all our questions with precision and patience. His attention to detail and commitment to ensuring a smooth onboarding process made the entire experience seamless and highly informative.
Its been a very good experience using freelancer so far. The proposals are easy to manage and overall operating mechanism is also very simple and easy to understand. The overall workflow from making proposals to delivering projects is quite streamlined and user friendly. Thanks you very much! My special Thanks to Russell V. for providing clear insight in getting verified process and also helping to register as a corporate. Thanks Russell.
I've had a good experience with a Freelancer staff named "Andrei M.", They were so helpful with me during the customer support live chat. They were able to resolve my issue that I have been dealing with for a long time.
I recently went through the freelancer verification process, and I must say, it was a smooth and professional experience. The team was prompt, courteous, and supportive throughout the entire process. They asked insightful questions that allowed me to showcase my skills and experience effectively. Their attention to detail and understanding of my work background made the process feel fair and transparent. I appreciate the opportunity to be verified and look forward to leveraging this for more professional growth. Highly recommend their service to other freelancers!
I want to give a big shoutout to Danette O for being absolutely amazing! Their support has really made a difference for me, and I'm so thankful for all their help. You're the best, Danette!
Danette O is amazing! I enjoy chatting with him and appreciate all the help he gives me.
Had ran through a problem regarding my IP address being blocked by the site without any notice. Luckily i had a chance talking to a freelancer agent which immediately took care of my problem, and within minutes (or less) i got back to my freelancer account again. Thank you agent for your immediate assistance.
I asked support for several information about a project that had been assigned to me, being a new member and not fully familiar with the platform. They were very clear, patient and thoroug.
Had negative balance which I wasn't aware how it ended up in my account thanks to Nicola from the freelance support team I got help and everything is going on smoothly at the moment.
***** NICOLA
I really appreciate the experience here at your live customer support and I TRULY RECOMMEND Miss Danette O. For giving an excellent and understanding service when it comes to concern with regards to my upcoming salary date which is on the 15th of January. Thumbs up to this agent! This is 5/5 rate of service!
I had a smooth onboarding experience with the Preferred Freelancer Program. The process was clear, and Jonny guided me through every step professionally. I'm excited to be part of this program and look forward to new opportunities. Thanks to the team for their support!
I truly love this platform. What started as a part-time activity has completely transformed my life. It has grown into a full-time career, and I couldn't be more grateful for the opportunities it has provided.
I sincerely appreciate your prompt assistance in resolving my concern regarding the withdrawal and currency exchange issue. Thank you for ensuring that my $400 was exchanged at the same rate of 50,263.89 BDT, as initially charged.
Your effort in addressing this matter fairly and efficiently means a lot, and I am grateful for your support in helping me recover my hard-earned money.
It was super excellent experience. On time, ping followed a call and asking thoroughly all the questions and at the same times giving insights about the badge.
I'm writing this to warn every freelancer out there: DO NOT trust Freelancer. Com with your time or money. I worked for days on a Python script optimization task, delivered the full work, and the client released the milestone. I was paid and everything was completed professionally. Three months later, I randomly checked my balance and found £200 was reversed from my account — with no notification, no warning, and no chance to dispute it. When I contacted support, they told me the client's account was closed due to a violation, and so the funds were returned to the client! Let that sink in: They took back money I RIGHTFULLY earned and returned it to a banned user. They charged me platform fees, took their cut, and then washed their hands. Their "compensation"? Refund my fees and give me a useless 1-month Plus membership. Nothing close to the value of the work I lost. Freelancer. Com claims to protect freelancers, but in reality: You can lose your money MONTHS after completing work. They offer zero protection when a scammer gets banned. They punish the honest freelancer instead of taking responsibility. This is theft, plain and simple. If their system allowed a scammer to pay, get the work, and vanish — why am I being punished for their failure? Why are you hosting projects with unverified, unsafe clients and letting honest workers suffer the consequences? Freelancers: STAY AWAY from Freelancer. Com. You are not safe here. Your hard work can be stolen, and they'll simply shrug and tell you it's "out of their control."
Clients: If you value skilled freelancers, go somewhere that protects them. If you're thinking of signing up, think again.
I want to sincerely thank Jonny from the Freelancer support team for his outstanding assistance in granting me the Preferred Freelancer badge. His professionalism, responsiveness, and support made the process smooth and hassle-free. I truly appreciate his efforts in recognizing my work, and this badge motivates me to continue delivering top-quality services. Kudos to Jonny for his excellent support!
I accidentally added two deposits to my account and Danette O. Was able to quickly resolve the issue and get the duplicate cancelled without any problems.
Nicola R very helpful and patient, she explained me everything I wanted to know and be with me while I go through the process. I got the result that I wan. Thumb up.
Danette O was very helpful she explain clearly and can solve my problems. Thumb up/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members