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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,022 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,104
value
961
shipping
657
returns
743
quality
968
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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India
1 review
0 helpful votes
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Verified batch
March 29, 2024

It was a fantastic experience. The staff guided me well and had a very good behavior

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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HIIT app NDA question
February 3, 2019

Was trying to find how to get a freelancer i invited to a project, to have access to the NDA prior to accepting project.

Date of experience: February 1, 2019
Ukraine
1 review
0 helpful votes
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Its be all good and great
September 1, 2017

Thx a lot for helping. Its realy save my nervs)
Have a good day! Very good for me. Now im relax and take tea)
Assist its nice and fast.

Date of experience: August 31, 2017
Ukraine
1 review
0 helpful votes
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Freelancer.com feedback
December 1, 2017

Debra E. Halped me really fast. You can relay on her qoz she really wants to help you to find solution to your problem. Thx again!

Date of experience: December 1, 2017
Libya
1 review
0 helpful votes
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Freelancer Support
June 25, 2018

Stephanie M. Was The Best and amazing Very clear in communication.

She Helped Me Out With Two Problems

She Took All The Time I needed

Date of experience: June 25, 2018
Texas
1 review
0 helpful votes
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Siemens PLC project
July 28, 2022

Spoke to Maine to guide me through the process of selecting a suitable Freelancer - Thanks Maine, you where very helpful

Date of experience: July 28, 2022
Nevada
1 review
0 helpful votes
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Excellent Freelancer Support
August 31, 2023

After I requested for assistance Freelancer Support was able to make the coder I hired to communicate with me again.

Date of experience: August 31, 2023
India
1 review
0 helpful votes
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Swift response from the Support Team
January 14, 2022

Hi, I am very happy with the swift response I received for my query from the support Team member Erwin.

Date of experience: January 14, 2022
India
1 review
0 helpful votes
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Thanks
March 13, 2022

Great experience Great experience great experience experienceGreat experience Great experience great experience experience

Date of experience: March 13, 2022
India
1 review
0 helpful votes
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Great Help
May 7, 2024

Great help from the support, It was great concerns covered by the freelancer team
Thanks for this

Date of experience: April 22, 2024
Sradhanjali D.
India
1 review
0 helpful votes
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Appreciate immediate response
November 10, 2019

Thank you for quick response Adeline, I appreciate your help on Sunday which truely explains 24/7 customer support service.

Date of experience: November 10, 2019
India
1 review
0 helpful votes
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Ralph M. Is really Helpfull
May 23, 2023

Ralph suggest me to upgrad membership, he give me good discount. He is really helpfull guy. Alwasy reply

Date of experience: May 23, 2023
AE
1 review
0 helpful votes
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Very nice kind and helpfull
December 20, 2017

Ms Kendra Gallienne was sooo helpful and kind and really cooperative, may god bless her, and wish for her a happy life

Date of experience: December 18, 2017
Pakistan
1 review
0 helpful votes
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Excellent
November 9, 2021

The guy Marcal helped me alot in making a professional profile.
He is realy a professional guy with extreme problem solving abilities

Date of experience: November 9, 2021
Colorado
1 review
0 helpful votes
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Verified Identity Page
May 7, 2024

The assistant helped verify me to further legitimize my freelancer profile.

Date of experience: April 26, 2024
India
1 review
0 helpful votes
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Great support
May 7, 2024

Great support by Russell V. on my questions on Freelancer

Date of experience: April 24, 2024
Slovakia
1 review
0 helpful votes
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Great help
October 4, 2018

Great help, thank you
I rate my Experience With Freelancer with five stars:-)
*************************

Date of experience: October 4, 2018
Germany
1 review
1 helpful vote
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Very serious and responsible I work 120%. On freelancer.com since 2008, but employers were allways happy and my ratings is still 5.0.

Since the site passed into the Australian hands, the freelancer.com strongly degraded. A lot of things changed: the number of projects increased, new functions were added, greed of the freelancer.com grew many times, scam scale increased. The administration isn't capable to control monetary operations. They have no tools for this purpose. It is ok for the site, if after a good review and released payment, freelancer.com reversalt he transaction depriving you earned money. You do not even notified about it. They quietly remove the money from your account. I will say more. Freelancer.com can reversal the transaction after the money is withdrawed and keep your balance in a deep minus, and then they demand from you to put the money back on your frelancer account. As a result the freelancer.com will remove from you 110% (10% fees, which were removed at the beginning of a project + 100% of your earned money that were returned to the employer). Sounds absurd? Today it is quite so on the site. To all claims they answer in the manner „We can do nothing. A chargeback has been filed on the employer‘s payment provider. We only take fees. We would recommend that you contact the employer directly and ask to pay again." All of these milestones - complete nonsense! An employer can post a project, create a milestone, get the project done, release the money and after get all money back. Freelancer.com promotes scam. What milestones for? To give the appearance of reliability? After a project is done, you won‘t see the money anyway. In addition, you pay 10% fees. Cool! Today the freelancer.com is not the guarantor of honest execution of deal. It is just a message board with the job offers, where you take all risks upon yourself. Freelancer.com only can guarantee that you will pay them all fees for the opportunity to be deceived! It is a pity to lose rating and reviews, but it is even more a pity for the nerves. There are alternatives and it is time to leave freelancer.com. You are sure it is no concern of you? Just type in google „freelancer.com scam reversal".

Date of experience: February 21, 2014
Jielyn L. Freelancer Rep
over a year old

Hello Alexander, Marcus of Freelancer.com here. I have sent you a Private Message here last February 23 regarding your concern. Just in case you missed it, I would like to take a look in your account and see what has happened. Please send me an email at marcusc@freelancer.com with your username and I'll check how we can rectify the issue. I hope to hear from you.

India
1 review
0 helpful votes
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Such a Amazing Platform
August 4, 2017

Hi,

Freelancer platform is good for our Life system, platform gives me lots of projects I LOVE to work within Freelancer system.

Thank you

Date of experience: August 3, 2017
Morocco
1 review
0 helpful votes
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Support help
May 27, 2018

I had a probleme with warriorforum registration thene Stephanie M. Helped me its a kind support thanks a lot for you and for stephanie

Date of experience: May 25, 2018