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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,104
value
961
shipping
657
returns
743
quality
968
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Argentina
1 review
0 helpful votes
Follow Pedro Luis Q.
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Using a contest entry without my permission
October 29, 2023

The assistant told me that she will escalate my problem and that they'll find a solution. Hope so!

Date of experience: October 29, 2023
Turkey
1 review
0 helpful votes
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Awesome
December 10, 2021

Kelly helped me a lot and he's a nice person. I think he did your job very well

Date of experience: December 10, 2021
India
1 review
0 helpful votes
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Great work
October 22, 2021

The greatest experience I ever had
She helped me and saved me from scam thank u so much

Date of experience: October 22, 2021
Colombia
1 review
0 helpful votes
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Eric S. Was great!
November 18, 2018

Eric was great, he helped me right away with the issue with my payment verification, thanks a lot!

Date of experience: November 14, 2018
California
1 review
0 helpful votes
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Freelance customer support review.
October 31, 2023

Jewel did a fine job. She understood my question and forwarded it to the relevant team to handle.

Date of experience: October 31, 2023
Portugal
1 review
0 helpful votes
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Really fast and helpfull!
May 11, 2020

I had some questions and doubts but they were all answered in a matter of a few minutes

Date of experience: May 11, 2020
Florida
1 review
0 helpful votes
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Quick answers for complex questions :)
September 27, 2022

Maine M. Did a great job helping me find the answer to a tricky question very quickly. Thanks!

Date of experience: September 27, 2022
Oklahoma
1 review
1 helpful vote
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Awesome service
October 6, 2016

I was able to quit my job and support myself full time off freelancer. Would recommend to anyone!

Date of experience: October 5, 2016
Pakistan
1 review
0 helpful votes
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Conversation with Ralph
May 22, 2023

It is very good experience to talk with Ralph from Membership Team Staff. He guided me very well.

Date of experience: May 22, 2023
India
1 review
0 helpful votes
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Great
January 19, 2020

He helped me out a lot but still I have worries related my work cause I am certain.

Date of experience: January 18, 2020
Australia
1 review
0 helpful votes
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Asking a question
October 5, 2019

Quick at answering my question as I am new to freelancer and still am unsure of some things

Date of experience: October 5, 2019
Serbia
1 review
0 helpful votes
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Great support
March 6, 2021

Very kind and professional :) She was a great help to me, a hope the problem will be solved.

Date of experience: March 6, 2021
Mexico
1 review
0 helpful votes
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Excellent Experience
August 28, 2023

The freelancer staff was great with my interview, I had no problems whatsoever and she was so nice!

Date of experience: August 28, 2023
Pakistan
1 review
0 helpful votes
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Starter review
May 11, 2021

Hi,

The team provided excellent support and service, I will use more to the best of my abilities.

Date of experience: May 11, 2021
India
1 review
0 helpful votes
Follow kishan lal T.
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I m happy that Chelsea take my interview to put a verified badge on my profile...

Thank you!

Date of experience: November 16, 2022
Pakistan
1 review
0 helpful votes
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Very nice person
June 21, 2021

I love to talk with this support agent. The agent is very supportive and helpful in my case.

Date of experience: June 21, 2021
Argentina
1 review
0 helpful votes
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Excelllent support!
February 16, 2023

Great experience overall and it was super quick as well, you did a great job here. Thanks :)

Date of experience: February 16, 2023
Pakistan
1 review
0 helpful votes
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Great Communication.
February 11, 2022

In time I got feedback and my problem was solved very quickly, thank you very much freelancer team.

Date of experience: February 11, 2022
Pakistan
1 review
0 helpful votes
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Good job
December 18, 2021

It was good and i am a little but confused still but the main problem has been resolved

Date of experience: December 18, 2021
Pakistan
1 review
0 helpful votes
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He Helped Me Alot. He Is Just A Great Guy. I Charged Money On Freelancer by a mistake made by me. But he just helped me in getting my money back <3

Date of experience: August 16, 2019