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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Bangladesh
1 review
0 helpful votes
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Awesome support
April 12, 2018

Awesome support. Kayla B is a good and very fast he solve my problem immediately. Thanks Kayla B for your great support.

Date of experience: April 12, 2018
Texas
1 review
0 helpful votes
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Project listing
November 8, 2018

I couldn't list my project because it kept getting rejected but Erwin C. Made it possible to list it. I'm very grateful.

Date of experience: November 5, 2018
India
1 review
3 helpful votes
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They support fraud accounts to have keep the money of honest people.

My user name is satyamjavaphp and they stole my money

Date of experience: January 15, 2014
Jielyn L. Freelancer Rep
over a year old

Hello Satyam, Marcus of Freelancer.com here. We do not allow transactions that are fraudulent in nature, this is the reason why the account of your employer has been closed. I have sent an email to you to further discuss this. Please refer to ticket ID: QBQ-673-83679. Feel free to update it to address your issues. Thanks.

India
1 review
0 helpful votes
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Greate Guidance
September 17, 2021

Good it was nice guidence and explanation on the product detail and the process is explained in good manner with regular followup

Date of experience: September 17, 2021
Australia
1 review
0 helpful votes
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Sandra T
November 9, 2017

Sandra was very knowledgable, helpful and patient. Excellent customer service! I was very impressed with her level of care. Thank you Sandra.

Date of experience: November 8, 2017
Hong Kong
1 review
0 helpful votes
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It was best service.
June 17, 2019

I had very good time.
Thank for she's best service.
I want to talking with her whenever.
She is very good assitant.

Date of experience: June 16, 2019
Ukraine
1 review
0 helpful votes
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I am very glad
December 29, 2017

I had a problem and when I wrote Kayla B. - all my problems were solved.
I am very glad. Thank you Kayla!

Date of experience: December 27, 2017
Egypt
1 review
0 helpful votes
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Supportive
December 14, 2021

The support agent was so helpful in clearfy the issue and the reason of the problem which I asked about, thank you.

Date of experience: December 14, 2021
Egypt
1 review
0 helpful votes
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Good, patient, and clear
March 23, 2021

This was a good expercience, even though I didnt get my verification accepted yet, But I currently know the reason why it got declined.

Date of experience: March 23, 2021
Viet Nam
1 review
0 helpful votes
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Jayce L so friendly, kindly and supportive me.
August 7, 2023

I forgot to cancel the monthly fee after 1 month's free trial. Jayce L help me to cancel and refund the deposit.

Date of experience: August 7, 2023
PS
1 review
0 helpful votes
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Review for Custom Support Kimberly
April 3, 2018

I face a problem in changing my currency from USD to EUR, so I asked her to change my payment currency and she helped me, she was very helpful and fantastic

Date of experience: April 3, 2018
Egypt
1 review
0 helpful votes
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Really helpful
April 30, 2018

Brain A. Was one of the best support in FREELANCER website really he is the best i have more than experience and was very miserable but he was the best thx very much for him and wish more good work

Date of experience: April 28, 2018
Pakistan
1 review
0 helpful votes
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Brenda A excellent customer support
August 26, 2017

I have faced few issues and he helped me alot.He sent email on my behalf and he shared good ideas to solve issuel.

He deserve the best

Date of experience: August 26, 2017
Mauritius
1 review
0 helpful votes
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Contest Help needed
October 10, 2018

It was great experience to chat with Josie G.
Very responsive and help, would recommend,

Great job Josie G.

Date of experience: October 8, 2018
Hong Kong
1 review
0 helpful votes
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Great efficiency
September 23, 2017

Thanks for the help. Mark did great help to my request of refunding moeny from the account. He has done it with great paciency and good attitude.

Date of experience: September 22, 2017
Germany
1 review
0 helpful votes
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Awarding a contest
September 8, 2019

Michelle A. Was dedicated to find a solution to my issue. I choosed wrongly more winners as needed and didnt know how to cancel it. Thanks again.

Date of experience: September 7, 2019
Pakistan
1 review
0 helpful votes
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Kayla B professionalism
August 5, 2018

I am very impressed with the Kayla B professionalism. Kayla B was very kind and helpful.
Thank you Freelancer for providing this kind of agents!

Date of experience: August 3, 2018
India
1 review
0 helpful votes
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Great support chat with Sbhowmick
I recently initiated a chat, hoping to meet someone understanding to talk with about a challenge I was having regarding website and SEO...

Date of experience: February 23, 2018
Pakistan
1 review
0 helpful votes
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Kayla B. Your Response I loved that your quickness off response it's all great for me really much respect for you and much love :)

Date of experience: January 21, 2018
Netherlands
1 review
0 helpful votes
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Fast solution
February 23, 2018

Fast solution for problem with closing project, i think i have to place to many caraters in this box, i hope you can shorten this.

Date of experience: February 22, 2018