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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,107
value
964
shipping
660
returns
746
quality
971
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Lebanon
1 review
0 helpful votes
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Great experience
November 9, 2019

Had a very great assistance by Michelle A. I was so pleased and happy to be helped by her. Thanks a lot!

Date of experience: November 8, 2019
Arizona
1 review
0 helpful votes
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Anastasia to the Rescue!
March 12, 2019

Anastasia calmly and politely understood my error and instead of being difficult, she was understanding and kind. She should become a trainer!

Date of experience: March 11, 2019
India
1 review
0 helpful votes
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Prompt and relevant feedback
September 8, 2021

The support team is always prompt in clarifying my doubts and queries. Thank you for the support. Keep up the good work.

Date of experience: September 8, 2021
India
1 review
0 helpful votes
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Account reactivated
May 26, 2021

Excellent support provided by the support team by activating my account on request. I am happy working again here :) Thank you, team!

Date of experience: May 26, 2021
Massachusetts
1 review
0 helpful votes
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Quick, Concise, Just what I asked for
September 24, 2018

Eric was my hero tonight, I needed 2 things done and he quickly got them done and was respectful as well. A+

Date of experience: September 23, 2018
PS
1 review
0 helpful votes
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Josie G.
May 29, 2018

Josie G. Is helpful and nice, he help me in negative funds and he cancel bad funds comes through my last project

Date of experience: May 29, 2018
Bangladesh
1 review
0 helpful votes
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Excellent
February 21, 2022

I am so happy with freelancer support services. All of my problem is solved. Thanks to all of my Freelancer.com Team members.

Date of experience: February 21, 2022
India
1 review
0 helpful votes
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Perfect
September 6, 2017

Perfectly understood the query and delivered to me.
Thanks.
I have got the answer within 2 minutes.
I had amazing experience.
Thanks..

Date of experience: September 5, 2017
Ireland
2 reviews
0 helpful votes
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Membership issue
February 26, 2018

Josie was really helpful and sorted the issue quickly and was extremely helpful about it. Thank you for your help. 5 star

Date of experience: February 26, 2018
India
1 review
0 helpful votes
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Listen properly
March 1, 2018

Listen properly and solve my confusion and he is noted everything which i want to adjust in milestone. He is very supportive.

Date of experience: February 28, 2018
Portugal
1 review
0 helpful votes
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Macall C. Feedback
November 19, 2021

Very helpful with all my questions. Thank you for all your help. Hope I will be able to talk to you again.

Date of experience: November 19, 2021
Australia
1 review
0 helpful votes
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5/5 customer service
November 13, 2018

Kayla B was very very helpful and met my concerns
This is what customer service should be like
Keep up the good work freelancer

Date of experience: November 11, 2018
India
1 review
0 helpful votes
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Learned experience
November 6, 2017

I had a doubt and it was clarified perfectly, I am happy to be a part of freelancer as a freelance writer.

Date of experience: November 3, 2017
Finland
1 review
0 helpful votes
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Fast and Accurate Response
October 28, 2018

I was connected with the agent Katie. It was a fast response and details were accurate. Got the answer for the question

Date of experience: October 27, 2018
Egypt
1 review
0 helpful votes
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Fantastic Support.
October 23, 2018

The supporter is polite, straightforward and helpful. Really it is awesome support. Thank you so much and I wish you success always.

Date of experience: October 22, 2018
Panama
1 review
0 helpful votes
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Super helpful!
November 9, 2017

I was looking for some info on withdrawing my payments and Sandra was incredibly helpful. And she was quick about it, too!

Date of experience: November 8, 2017
Canada
1 review
0 helpful votes
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Very helpful
April 16, 2018

He was very helpful and precious about his job and support. He directed to right path and the way system works
Regards

Date of experience: April 16, 2018
1 review
0 helpful votes
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Great help
May 19, 2019

Jessica helped me resolve my issue. She was quick in getting into the details of my issue as well as resolving it.

Date of experience: May 17, 2019
VE
2 reviews
0 helpful votes
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Frieda helped me
November 18, 2018

She is very nice and cleared my doubts, I hope to be able to communicate and resolve the inconvenience with my Employer

Date of experience: November 16, 2018
India
1 review
0 helpful votes
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Solved my ticket
July 6, 2021

I was unable to contact a client and I had no updates on projects
I contacted freelancer and they provided best support

Date of experience: July 6, 2021