FreelancerReviews 5,586

Update 01 Feb 2016

No one responded back except canned responses. My amount is still pending. They held it ( after 6 months of the job completed) because they had dispute with client and client close the account.

What is my fault?

Update date: 17/*******:
Good to see, freelancer responded to my review but action is still awaited.

FL Team - Here is a ticket number #IAU-645-*******, my hard earned US$600 is with you from the last 5 months, you got from client but you but you dont intend to release them to me.

Client assigned the project, client's phone number was verified, email verified, payments verified. We completed the project, client released funds, everywhere business was usual.

After 2/3 weeks, when I raised the request to withdraw the money, I was surprised, funds were not released to my bank.

No intimation was given to us why the funds were not released.

When I enquired, I was told, FL tried to reach client & client was not reachable hence funds are witheld with FL.

There was nether second attempt to call client nor intimation to us which lead to believe, FL wants to just keep the money with them.

We have done work of $30K+ on FL with 5/5 star rating always but such practices are not good and healthy sign of any market place.

I finished my first job and I've got 120 USD, money that I couldn't withdraw because some Australian law. They said I should wait for 15 days to get the money.
In the meanwhile I was award with another project, a weird Brazilian girl that was willing to pay 1500 usd for a project that use to be rated less than the half of it. (I suspect that it's a fake created by freelancer) I was confuse because she seems to didn't know what she wanted, She was asking me what to send me, instead of tell me what she want me to do.
When I accepted the project, the girl disappeared and never show up again. Freelancer took the fee, the money that I earn from my first project and 48 more from my bank account. And now they said that they will not give me my money back.

Update: Finally (one month later), they gave me my money back.

- I am a prefferred freelancer on freelancer.com and all started off great but it does look like they are indeed a scam.

I was paid a 50% milestone from a client and completed 90% of the work. However I was unable to complete the job so offered the client a full refund (and let them keep what was done).

My account has been frozen with nearly double the money required to refund the client. Client has not been refunded and I have been unable to work for the past 3 months despite numerous emails both from myself and the client.

I am in the process of filing small claims court in Australia as well as making a complaint to ofcom here in the UK. It would be greatly appreciated if someone from freelancer could forward me to the correct person to help assist with these issues. I won't however hold my breath.

I have created my freelancer account 3 months ago thinking i might do some work and earn money in my free times. I just realised that they have upgraded my free account and charged me 10 usd for everymonth. I wasn't even using the useless website. It's almost impossible to find a legit work. And even if you do they take the most of money you earned.

Update: I have contacted paypal and freelancer.com about the same time asking for a refund. Paypal get me the refund i asked in a realy short time. So if you got charged like me just contact paypal, told them how they scammed you and ask for a refund.

Hi we 3 partner using freelancer id. But by mistake my friend come to my office and they connected to wifi and there is some problem in there paypal so they used mine paypal. So freelancer closed id of all of 3 friends while we give all proofs that we all 3 are different. We coordinate with tier 2 support also but they not give us response we try many time to contact them but till they not response because of that we all three suffers financial loss.

If they really good and not want to grabe my money atleast they start one account but they not they grab my money.

https://www.freelancer.com/u/opustechnology.html

The website freelancer.com is designed to make money off of the freelancer mostly with occasional legit projects in between.

I think freelancer.com is creating ficticious projects easy enough for people to work on then credits your account and charge you a fee. They then claim the merchant was bad and take away your "fake" earnings while still charging you a fee.

If you just take a step back and look at the postings you can see that most are basic vague postings.( I grant there are legit projects) but most are really designed for you to "win" and charge you a fee.

They probably also play this game of taking your hard earned money be claiming bad vendor etc...

Either way its basically a scam site. Unfortunately, it has yet to be fully exposed.

In the meantime, you have linked your bank or credit card.

Answer this two questions:

1. Would you ever give someone from a spam email your account information?
2. if it looks to good to be true it probably is.

Still away from this site (fyi) username is fake below

I was scammed by an employer through some currency exchange project. I got my milestones released and I sent the employer money via skrill. However few hours later, my account balance turned to negative and i was penalized. I asked the company why didn't they hold funds of emplyer and penalized him for trapping innocent people? Now they say you have to settle payment issue off-site. How cool they are... a scammer would settle payment issue after scamming me?

If you use freelancer it can be good unless you have an issue - then you're screwed! Their customer support process is useless. It is slow and they have no effort or care.

I can't make payments at the moment and it took 3+ days to get a response to which they said "must be your bank"... I waited 3 days for them to spend 7.5 seconds on the issue...

Not too mention the fact that they just bill you for services that you never ever signed up to. Thankfully I had credit card problems because when I did, I reviewed my history and saw they had billed me for some subscription plan that I had no idea about. No notification whatsoever - that's obviously how they make their money - raping an pillaging their users!

I'm really starting to hate freelancer - f----ing theives

Hello,
I'm writing here because I had terrible experience with Freelancer.com

It letterly stole my money, I get a job with 1250eur the first thing they did is deducting 125eur project fees after finishing the first milestone with 650eur the employer deleted the project two days latery my funds are gone!
I contacted them and they said the employer account suspended.

Now I loosed my money and paid a fee for that!

Why they didn't verify users and payments?

Why should I handle the fees of their bad system?

###UPDATE 25-Oct 2015 ##

BE AWARE OF THIS SITE

This site is the scammers protector they protect scammers and fraudulent not hard working freelancers.

This site claiming that the employer is involved in fraud activity so that why money was reversed.

I asked for the employer name and address to sue him for fraud they refused to give me such information to protect fraudulent from justice!

I think this site is supporting scammers be a ware.

Hello, due to all the problems you mentioned I heard that a new website about freelancing was recently launched.
It's name is FreelanceTarget.com I checked their price list and comparison table and it's really cheap. Nothing to be paid for the workers!
The site is populating right now but I think we can give to them a chance, personally I have to revenge all the money that Freelancer.com took from my account with noreason at all!

They (formerly getafreelancer.com) used to be my number #1 source for finding freelancers on projects, and never had any issues for many years. Overall, I had good experiences until they started to be the big brother type with suspending my account and need to constantly do an ID verification! They are not a government officials and asking for personal documentations when they are just a bidding website! I haven't done anything illegal except they are treating me a criminal!

After 10 years, I will start looking for another freelancer websites and taking my money somewhere else!

They charge you for commission fees before you get paid! With that being said, there are a lot of employers! Who offer jobs only to new comers. Since new comers have no idea what is going on, they would accept the project and as a result, they get charged a non refundable commission fee by freelancer, what happens next? Employer disappears! NEVER accept any project before receiving milestone and beware of rip offs when you are trying to withdrawal. A word to the wise, don't waste your time and money! Stay away from this website.

I was happy to use this platform, infact I completed 5 jobs successfully... but, with my last job I have an issue:
The job was completed and the user fully satisfied, he promptly paid to freelancer and freelancer picked their fees right after... but now, I'm trying to withdraw and I got this msg:
"Funds originated from an account that is currently under review."
They are witholding my money because they says that the user is not verified... but actually if you check his profile you can see that it is! He verified his email, is payment etc... only the phone is missing... so the claim that I would had to check this before the job!
I think that is something that THEY should verify before the project was launched... isn't it?
Now what? I did my job, I deserve my money, what if the customer will disappear? Will they refund the fees at least? I don't think so... It looks like a scam, better to stay away until the workflow will be changed!

This is an awful site where payment for a contest was taken 3 times from my bank account. After submitting a support ticket it's been 3 weeks and still no resolution.

They continually come up with reasons to cancel my first withdrawal so that I can never reach the 15 day time period and have to keep starting over on the withdrawal process. Most recently I talked to a support person and was assured that this current withdrawal would go through and then today, when it was supposed to, it was canceled again. I'm absolutely furious and am going to contact government organizations in the areas they have offices to fight this.

When i have completed job according to a milestone(Completed translation of 7500 words. $ 250 USD), and sent him part of completed translation for verification, Employer demanded that i should deliver completed job to him for free (for 0(ZERO) payment). After i refused to deliver completed job FOR FREE, for 0(zero) payment, and sent him part of completed translation as a proof of its completion, then Employer elected job to a Dispute.
After Dispute was elected for Arbitration, Freelancer.com staff declared Employer as a winner, on the grounds that he was not satisfied since he did not received my job for free.
Quote from Freelancer.com Dispute Team:
"Milestone Payments are intended to be released upon the completion of all project requirements relevant to the Milestone. This includes the buyer's satisfaction with the seller's output."
It was a translation job that has taken 5 days to complete(10 000 words), and Employer was satisfied with translation of free sample he provided. After that Freelancer.com Dispute Team simply confirmed that i should have worked for free without any payment, and refused to release payment for me, solving dispute in favor of fraudulent Employer.
I have lost $25 for bidding on $250 worth job, and lost additional $12.50 for electing disptute to arbitrage. At all i have lost 5 full working days and $37.5 USD, thanks to Freelancer.com Dispute Team staff, who it seems support fraudulent Employers, since this simple fraud scheme got $25 (10% from bid on project fee) directly in Freelancer.com deep pockets.
Avoid Freelancer.com like a plague.