business logo of Freelancer

FreelancerReviews 19,692

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Marketplace for freelance programmers, writing, design, legal work and more.


freelancer.com
Founded in 2009
Pyrmont, New South Wales, Australia
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star

Freelancer Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.

This summary is generated by AI, based on text from customer reviews

service
1,143
value
995
shipping
673
returns
760
quality
1,000
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Viet Nam
1 review
0 helpful votes
Follow Dao H.
Unfollow Dao H.
Share Review
Report Review

Nice
May 21, 2024

Thân thin tt bng và giúp đ nhit tình cm ơn rt nhiu

Date of experience: May 11, 2024
Pakistan
1 review
0 helpful votes
Follow Usman D.
Unfollow Usman D.
Share Review
Report Review

Russell V
May 21, 2024

Russell V guided me for the freelancer verified badge. Very helpful. Excellent communication.

Date of experience: May 10, 2024
Sri Lanka
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Darra is a great helper
May 21, 2024

She's very helpful. I got stuck in payment process. She helped me to figure that out.

Date of experience: May 10, 2024
India
1 review
0 helpful votes
Follow ravindra L.
Unfollow ravindra L.
Share Review
Report Review

Good
May 21, 2024

Its good and short experience. It was mix of HR like interview and technical interview

Date of experience: May 10, 2024
Pakistan
1 review
0 helpful votes
Follow Saim I.
Unfollow Saim I.
Share Review
Report Review

Review
May 20, 2024

Its been awesome but sometimes i don't get enough chats

Date of experience: May 10, 2024
Thailand
1 review
0 helpful votes
Follow Siriporn E.
Unfollow Siriporn E.
Share Review
Report Review

Very helpful
May 20, 2024

Russell V. was very helpful to me. Even though I don't speak English well and prefer to write and read.

Date of experience: May 10, 2024
India
1 review
0 helpful votes
Follow DHARMIK X.
Unfollow DHARMIK X.
Share Review
Report Review

Best service ever.
May 19, 2024

My experience in freelancer is everytime High. I love to work with freelancer...

Date of experience: May 9, 2024
Bangladesh
1 review
0 helpful votes
Follow Mst. Souiti Parvin J.
Unfollow Mst. Souiti Parvin J.
Share Review
Report Review

Freelancer support team is so much helpful and trustful. They give solution as soon as possible. Thanks to the support Team for helping me.

Date of experience: May 9, 2024
India
1 review
0 helpful votes
Follow Bhaskar F.
Unfollow Bhaskar F.
Share Review
Report Review

I appeared twice, on 2nd and again on 9th May, 2024 in interview with Mr Russel V regarding my verified Freelancer Card. He was very co-operative and gave me some tips which will help me to grow better in this platform. Overall the experience was very good.

Date of experience: May 9, 2024
Bangladesh
1 review
0 helpful votes
Follow Md. Jamal K.
Unfollow Md. Jamal K.
Share Review
Report Review

Issue solved
May 18, 2024

The person help me to fixed the problem.
I'm very satisfied.

Date of experience: May 8, 2024
Pakistan
1 review
0 helpful votes
Follow sufyan Q.
Unfollow sufyan Q.
Share Review
Report Review

Amazing Experience
May 18, 2024

I really liked talking to the support team member (Macy), they guided me well and gave me encouragement. Thanks.

Date of experience: May 8, 2024
GB
1 review
0 helpful votes
Follow J X.
Unfollow J X.
Share Review
Report Review

Jhay R is the best
May 18, 2024

I needed help for many issues I was experiencing on freelancer.com.

I got connected to Jhay and he went through my issues 1 by 1 and helped me solve them. He was very patient with me and explained everything.

I really appreciate him.

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
Follow Matt N.
Unfollow Matt N.
Share Review
Report Review

Helped me change a review
May 17, 2024

Was simple and efficient the help that this CS agent provided

Date of experience: May 7, 2024
GB
1 review
0 helpful votes
Follow Amin L.
Unfollow Amin L.
Share Review
Report Review

Excellent.
May 17, 2024

Jonny has been supportive, professional and attentive to details.

Date of experience: May 7, 2024
Oregon
1 review
0 helpful votes
Follow Merri S.
Unfollow Merri S.
Share Review
Report Review

Issue with Freelancer
May 17, 2024

Darra assisted me tonight with a concern I have with the work product and responsiveness of my freelancer. The current project is my first time ever working with a freelancer and needed advice, which Darra did exceptionally well. Thank you!

Date of experience: May 7, 2024
Argentina
1 review
0 helpful votes
Follow Darra Y.
Unfollow Darra Y.
Share Review
Report Review

Muy buena con la traduccion
May 17, 2024

Muy gratificante, ya que me saco la duda en un instante.

Date of experience: May 7, 2024
Washington
1 review
0 helpful votes
Follow Jean-Pierre U.
Unfollow Jean-Pierre U.
Share Review
Report Review

Criselda really helped me!
May 17, 2024

The communication of the support agent was great. I feel a little better after talking to Criselda. I trust that she can solve my situation. Thank you again!

Date of experience: May 7, 2024
Turkiye
1 review
0 helpful votes
Follow Mohamed S.
Unfollow Mohamed S.
Share Review
Report Review

Feedback
May 17, 2024

I have received excellent service from freelancer.com

Date of experience: May 7, 2024
Greece
1 review
0 helpful votes
Follow Emmanouil T.
Unfollow Emmanouil T.
Share Review
Report Review

Freelance verified
May 17, 2024

I had an interview for a Freelance verified account and the process was very proffesional. I recommend Freelance for jobs that you are accustomed and good at The personnel was up to the task especially Russell V Addressed the issue timely and with good understanding of the process

Date of experience: May 7, 2024
India
1 review
0 helpful votes
Follow Ravi A.
Unfollow Ravi A.
Share Review
Report Review

Good response
May 17, 2024

Assisted very well and waiting for the respective team to respond me soon.
Thanks

Date of experience: May 6, 2024