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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,106
value
963
shipping
659
returns
745
quality
970
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Germany
1 review
0 helpful votes
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Serious and professional
March 8, 2025

I have not used all features by now, but everything I used worked well. I like to mention the thorough verification process which gives profiles a high credibility.

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Professional Easy and Fast
April 6, 2025

I recently had the privilege of becoming verified on freelancer, and I couldn't be more impressed! From start to finish, everything was handled with the utmost professionalism. The team was clear, courteous, and communicated effectively, ensuring I knew exactly what to expect throughout the entire process of becoming verified.
The entire experience was incredibly easy. The platform was intuitive and user-friendly, making freelancer a breeze to navigate. I didn't feel overwhelmed at any point, and I appreciated how streamlined everything was.
Overall, I highly recommend freelancer to anyone looking for a professional, easy, and fast solution to finding freelance projects. It's a game-changer!

Date of experience: March 12, 2025
India
1 review
1 helpful vote
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Really Helpful, I Appreciate
January 13, 2025

I had a great experience. Angle was friendly and helped me resolve my issue. He walked me through the steps for cancelling my membership fee and ensured my refund was processed smoothly. Overall, he made the entire process smooth and was a pleasure to talk to.
Thank you, thank you so much.

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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Freelancer Verification Interview Review
January 11, 2025

I would like to thank Russel V for his professionalism during my verification interview. He was consistently clear, polite, and friendly throughout the process. Being interviewed for verification was more involved than I initially realized, and I wasn't sure what to expect. However, Russel's approach put me at ease, allowing me to successfully complete the verification process.

Date of experience: December 31, 2024
India
1 review
0 helpful votes
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Excellent Service and User-Friendly Platform
January 9, 2025

I had a fantastic experience using Freelancer. Communication was smooth, and the project was completed on time and within budget. The payment system is secure, and I was always informed about the progress. Overall, a highly efficient platform that delivered quality results.

Date of experience: December 30, 2024
1 review
0 helpful votes
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Good and fast response
April 23, 2025

I had a chat with Heidi P.
She was very helpful and quick to respond. She identified the problem and said she would take action to resolve it for me.
Thank you!

Date of experience: April 13, 2025
Saudi Arabia
1 review
0 helpful votes
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Grateful for a Smooth Experience
April 6, 2025

I'm truly grateful for the seamless Freelancer Verified process. The team was professional and supportive, making everything clear and easy. Special thanks to Russell V. for his patience and assistance! This verification adds great value to my profile, and I appreciate the excellent service.

Date of experience: March 11, 2025
Utah
1 review
0 helpful votes
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Smooth and Efficient Support
April 6, 2025

I had a great experience with Freelancer's support. The process was smooth, and the representative, Russell V., was helpful and professional. My issue was resolved quickly, and I appreciate the prompt assistance. Would recommend!

Date of experience: March 13, 2025
France
1 review
0 helpful votes
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Very helpful!
May 5, 2025

I wanted to take back my deposit for a contest that has not met my requirements and the freelancer support (Magenta. S) was very helpful and has immediately understand my situation!

Date of experience: April 25, 2025
Kuwait
1 review
0 helpful votes
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A good video meeting with Russell V.
December 30, 2024

I had an excellent and highly informative experience with Russell V. during the freelancer.com verification process. He was incredibly helpful and a genuinely kind person. The interview questions were clear and objective.

Date of experience: December 20, 2024
Morocco
1 review
1 helpful vote
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Excellent support from Magenta
January 2, 2025

I had the pleasure of receiving assistance from Magenta, and I am beyond impressed with the level of service provided. From the very beginning, Magenta was professional, attentive, and understanding of my issue. They took the time to thoroughly explain the solution, answered all of my questions, and resolved the problem quickly and efficiently. Their patience and expertise made a stressful situation so much easier to handle.

Thank you, Magenta, for going above and beyond! I truly appreciate the outstanding support, and I am now a loyal customer because of it.

Date of experience: December 23, 2024
Mauritius
1 review
0 helpful votes
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Freelancer Chat support
February 16, 2025

Your chat support has been excellent. I raised a couple of issues over course of the last two weeks and all of them have been resolved super fast and efficiently. Brilliant

Date of experience: February 6, 2025
Georgia
1 review
0 helpful votes
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Interview about Rising shine with Freelancer
December 28, 2024

Had a very good experience with Johnny T. Who helped to understand what rising shine freelancer. The whole interview went very well on site. I have been working with Freelance.com for many years and am really enjoying working with this platform.

Date of experience: December 18, 2024
Bangladesh
1 review
0 helpful votes
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Outstanding Experience!
January 7, 2025

I am extremely pleased with the prompt and efficient service provided by the support team in verifying my account identity. Their swift response and professionalism exceeded my expectations, ensuring a smooth and hassle-free process. I greatly appreciate their dedication and support.

Date of experience: December 28, 2024
Vermont
1 review
0 helpful votes
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Not user friendly
March 10, 2025

Kept $26 of fees and made me ask to get a refund. Freelancer is worst solution, except for alternative. As soon as im aware of a competing service im switching

Date of experience: February 28, 2025
Australia
1 review
0 helpful votes
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Handover incomplete
March 13, 2025

Project was incomplete as the freelancer i had hired was no longer available.
The team at freelancer helped me resolve this issues in a timely fashion.

Date of experience: March 3, 2025
Italy
1 review
0 helpful votes
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Excellent assistance
April 6, 2025

During the interview for my verification process, Russell V. assisted me with patience and politeness. All my questions were answered quickly and precisely. Thank you, Russell.

Date of experience: March 13, 2025
Bangladesh
1 review
0 helpful votes
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Quick response
April 27, 2025

I really like this service freelancer. Com. I got a quick solution for got problem. The support is very helpful and kind. I really enjoy communicating with them. Thank you.

Date of experience: April 18, 2025
Mexico
1 review
0 helpful votes
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Best service ever
April 23, 2025

Thank u, for making this easy as someone who doesnt have experience at any of this and the account. I'm so grateful because there wasn't any confusions or problems

Date of experience: April 13, 2025
Egypt
1 review
0 helpful votes
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My review for the support (Jayce L.)
February 17, 2025

Clear and professional. They confirmed the handover continues after the contest ends and that the prize will be released in 14 days if no issues arise.

Date of experience: February 7, 2025