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Texas
2 reviews
10 helpful votes
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Aussie Bandits
September 29, 2015

What an absolute scam. They took money that wasn't theirs then double charged me on top of that. All in all they stole $300.00 If you value your money run from these Aussie bastards

Date of experience: September 29, 2015
Indonesia
1 review
0 helpful votes
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My gratitude goes to Stephanie as a support Agent. She was really helpful and very professional. She understood my problem and resolved it quickly. I am glad I met her.

Date of experience: October 24, 2017
Bahrain
1 review
0 helpful votes
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Great helper and kind
October 30, 2017

I was assistant by Kimberly R. Today and she was great helper very kind and patient I am satisfied with the outcome of this chat learn new info about freelancer, I was kind a lost,, thanks

Date of experience: October 30, 2017
New Zealand
2 reviews
15 helpful votes
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Well i hung in there like i said and Pay Pal got my money from freelancer.com When i filed a dispute originally with pay pal i apparently filled in the wrong form. I rang them end of last week and got put through to Security, this time my voice was heard and the agent was very efficient and put the money straight back in my Pay pal a/c. The relief was immence as you can imagine. Well next thing i hear from freelancer within hour's saying that they have refunded me. What a F--- joke, Pay Pal got the money from freelancer so really if your with pay pal you are protected. You will love this one, then i get bombarded again by freelancer asking me very nicely to leave a review and feedback, you have got to be joking i thought. I have ignored there request's because if i did as i was asked it would be so terrible they would have me up for abusive langauge LOL. Anyway, pay pal's toll free number if you are overseas is *******434. So be persistant and go get your money back and good luck to you all. And Pay Pal, i am sure you have had complaint's about you but you worked for me siting i was a valuable customer (oh really), must be all the buying i do on ebay, etsy and elsewhere, anyway i am happy, grateful and hit freelancer where it hurt's, now let's bring them down. Bombard facebook and any other outlet including media and let everyone know how they won't give you back YOUR MONEY.

Date of experience: March 2, 2015
Senegal
1 review
0 helpful votes
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Great chat support
October 25, 2017

The chat support is highly effective! Staff v efficient! The queued time was very reasonable and the information provided was exactly what I was searching for.

Date of experience: October 25, 2017
Egypt
1 review
1 helpful vote
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Fully Satisfied
October 18, 2017

I faced some problems while using the site
And i got to deal with Mr Randolph he is more than perfect and professional
I was completely satisfied and happy
I got lots of facilities
Also i got to deal with the Chat support specially with Mr Ryder
He is perfect and professional also
And keen about his clients and my satisfaction
I need to thank Mr Randolph and Mr Ryder specially and the chat support team over all
I advice any one want to work he can work safely with this site

Thanks freelancer team :)

Date of experience: October 18, 2017
Germany
1 review
0 helpful votes
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To the point.
October 26, 2017

The support was very fast. There was no misunderstanding. The problem was immediately recognized and I could be helped directly, in a very sympathetic way.

Date of experience: October 25, 2017
AE
1 review
0 helpful votes
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Really Helpful
October 26, 2017

Crystal N. The person who helped me resolve the deposit refund query I had, real sweet, professional and helpful she was. Thank you for all the help. Thank you freelancer.com for your kind help.

Date of experience: October 26, 2017
Sri Lanka
1 review
0 helpful votes
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My query was answered by Josie G and I was impressed by the prompt attention I received. I am new to Freelancer.com and I think I will go places with Freelancer.

Date of experience: October 22, 2017
India
1 review
0 helpful votes
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Katie is great
October 27, 2017

Katie is great and supported well. She cordinated with the department and make my query solved. She is simply great and cool person and she has passion to help freelancer

Date of experience: October 27, 2017
Egypt
1 review
0 helpful votes
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It was great and iam glad to this person for helping me out, josie told me the solution of my problem and gave me instructions step step untill i solved my problem.

Best regards

Date of experience: October 18, 2017
Egypt
1 review
0 helpful votes
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Very goos support
October 17, 2017

I can say the freelancer support team is smart enough to help us in a prefect time!
Thank you so much for the awesome service

Date of experience: October 16, 2017
VE
1 review
1 helpful vote
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Josie was fast and just asked for a few things before giving me a quick response to my doubt. I hope everyone at support would be as good as her.

Date of experience: October 17, 2017
GB
1 review
0 helpful votes
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Barry was very helpful and quickly resolved my issue, but the whole ordeal was not a great first experience with Freelancer.com.

Date of experience: October 24, 2017
France
1 review
0 helpful votes
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Excellent service
October 25, 2017

Kayla B gave me excellent and quick service she deserves 10 stars her service to me was outstanding, there is not much I can except that I appreciated her quick and efficient response

Date of experience: October 25, 2017
Saudi Arabia
1 review
0 helpful votes
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Perfect Support
October 26, 2017

He provided me really helpful assistance.
I've solved all problems with him.
Thanks for your assistance, Josie
Highly recommended!

Date of experience: October 26, 2017
India
1 review
0 helpful votes
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Thanks Kimberly R. For having patience and guiding effectively through the whole process. Really outstanding service! Thanks a lot

Date of experience: October 24, 2017
GB
1 review
0 helpful votes
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FREELANCER.COM has changed my life. The site is easy to use and the support team are super-helpful. HIGHLY RECOMMEND.

Date of experience: November 2, 2017
Ireland
2 reviews
0 helpful votes
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Just perfect again
October 22, 2017

Likely the best Live Chat Support experience ever, really going the "extra mile" to help. Thank you! :)

Date of experience: October 22, 2017
India
2 reviews
0 helpful votes
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Very helpful
October 26, 2017

Membership fee refunded. Resolved my membership issue.
Good place to find better people. Will Prefer freelancer again

Date of experience: October 26, 2017

Overview

Freelancer has a rating of 3.3 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention and support team. Freelancer ranks 17th among Freelancing sites.

service
6
value
5
shipping
2
returns
3
quality
5
+1