Freelancer

I can say the freelancer support team is smart enough to help us in a prefect time!
Thank you so much for the awesome service

I am working at this site from 2013 and now all of a sudden freelancer.com admin has closed my account without any notification or prior information. They even have not send me any mail before or after closing my account.

I have generated ticket to contact their support and they have not taken my complaint seriously and just replied that you have violated the terms. They have not specific that which term or policy I have violated? I have asked them again and again that tell me where i was wrong so that I should know what i have done wrong but they replied nothing.

I am really shocked with this attitude of freelancer. I have earned good reputation there with 270+ reviews and have done really hard work to make my clients satisfy.
This action of freelancer have ruined my efforts of last 5-6 years.
Other than loosing my well build profile and clients i also have not access to my funds there. I have my funds of 400+ on their site. But they are not allowing me to sign in and that's why I am unable to get those funds in my hand.

My ID was 100% completed and verified. Then why this company has closed my account. If i made some wriong act then at least they should give me warning before closing of account or they can give me any kind of penalty. But how can they close my account without any kind of information?

Its 4th day that i am trying to contact from different ways but they are not taki9ng my ticket seriously and not responding to it.

I will wait for another 24 hrs and if they will not respond then of course I will be giving negative review to this company at all platforms.

I am attaching screenshot of my Email. It can be seen that how many reminders i have sent them to respond me and tell me where I have made mistake.

In other image it can be seen that they just replied that I have violated their policy. But they have not have any proof and have not specified the mistake I did.

Charlotte B. Has answered all my queries regarding the payment process. Good Job! Keep it up. But only concerned about how the Freelancer handles the currency exchange rate..

Likely the best Live Chat Support experience ever, really going the "extra mile" to help. Thank you! :)

Brenda was awesome & supporting. Thanks a lot for the support.And definitely, I'll happiliy knock again for further assistance.

He has done a great service for me. Chat with me and listen my problem and instant solution. Top job from him. Good luck

Little disappointed by service charge everytime we deposit funds and when the milestone is accepted... please dont make us pay all the time.

Unfortunately, the two freelancers I awarded my project to were only interested in driving the price up without any real work being done. One even changed the name of the person who the project had been awarded to. Not sure if ths website is as trustworthy as it makes out to be.

Thanks Kimberly R. For having patience and guiding effectively through the whole process. Really outstanding service! Thanks a lot

I faced some problems while using the site
And i got to deal with Mr Randolph he is more than perfect and professional
I was completely satisfied and happy
I got lots of facilities
Also i got to deal with the Chat support specially with Mr Ryder
He is perfect and professional also
And keen about his clients and my satisfaction
I need to thank Mr Randolph and Mr Ryder specially and the chat support team over all
I advice any one want to work he can work safely with this site

Thanks freelancer team :)

He provided me really helpful assistance.
I've solved all problems with him.
Thanks for your assistance, Josie
Highly recommended!

I received a great support from Kayla B in freelancer.

Thanks for the assistance!

I´d love to meet him again in the next inquiry.

Crystal did a great job collaborating with the contest team and the refunds team to get my issues sorted out. I'm really happy it only took a short time and I was back to business ASAP. Thanks, Crystal.

I have been on Upwork's Top Rated Program and have been a freelancer since 2010. Every time I have tried to work via freelancer.com I have been disappointed and I feel scammed. Long story short, they refuse to actually resolve any of my issues, communication is poor and they will not let me withdraw my earned money even though my identity has already been verified. To think, I actually paid them a monthly subscription!

I have proof of my verified status with this platform, proof I was able to withdraw already, and copies of all correspondence.

There is always some issue with them, but rest assured they charge my card and deduct their fees from my balance without a problem. I'm done trying to give them a chance, it is a horrible marketplace for hardworking freelancers, especially if you live in the US.

I have just filed complaints with various government bodies in Australia and will file more as I see which avenues are best for this situation. I will not stop until I get justice because this is much bigger than me or the money I earned. This is for everyone out there that has been cheated, manipulated, chewed up and spit out by freelancer.com. They are sneaky scammers and will continue if this goes on unchecked. I have since seen the forums riddled with unfortunate stories. Freelancer.com has interfered with our livelihoods and must be held accountable.

Thank you very much. Excellent service. I am all satisfied with Josie G.
This agent supported me immediately with efforts and kind communication.

Once again thank you

My questions were related to Visa Debit card. The technical and satisfactory answers were given by Kayla B.It not only solved my problem but also provided me a level of confidence in operating the site and payment related things that I queried for.
I'm really thankful to Kayla B and recommend the solutions provided by the same.

Membership fee refunded. Resolved my membership issue.
Good place to find better people. Will Prefer freelancer again

Josie was fast and just asked for a few things before giving me a quick response to my doubt. I hope everyone at support would be as good as her.

Barry was very helpful and quickly resolved my issue, but the whole ordeal was not a great first experience with Freelancer.com.

Outstanding experience! He understood my problem and resolved it brilliantly. Thanks a lot! Great Experience!

Thank you for guiding me through how to respond to freelancer support emails, and avoiding any misunderstanding that leads to my account band.
I have received a great Help. Thank you so much.

I spent hours upon hours writing articles for an employer on freelancer.com They paid my fees to freelancer.com but then freelancer.com without warning banned them from the site and are withholding any money that should have been paid to me. I tracked down the employer as they told me to do, he hasn't been refunded any money like they told me he had been. They basically told me it's up to me to chase him despite the fact that all invoices were done through freelancer.com I intend on putting in a complaint with consumer affairs.

Barry did a great job in helping me with to questions I had. Can recommend this guy.
Will come back soon for another job to be done.