logo

Freaky Pet
This website seems to be closed. Find similar businesses

website thubmnail of Freaky Pet
freakypet.com
Illinois
1 review
0 helpful votes
Follow Don B.
Unfollow Don B.
Send Message
Share Review
Report Review

They say "order shipped" 3 months ago! Never received item. I have emailed then 4 times no answer.

Date of experience: August 17, 2020

Overview

The company has garnered significant negative feedback, primarily due to extensive shipping delays, poor product quality, and inadequate customer service. Customers frequently report receiving items that do not match descriptions or sizes, leading to frustration over return processes that often require shipping to China at their own expense. While a few customers noted prompt responses from customer service, this was not the norm, with many feeling ignored or misled. Overall, the reviews reflect a pervasive sentiment of dissatisfaction, cautioning potential buyers to reconsider their purchases.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4
returns
3
quality
3