From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered perfume for my daughters birthday in middle of August. Still hadn't recieved it in the middle of September I enquired as to where it was. The girl Riza replied reasonably promptly and informed me they were checking into it and was checking with the carriers.
A week later recieved a refund as the product has been lost in transit. The delay has caused much angst as the present hadn; t arrived and they didn't even offer a slight discount for the inconvenience. Totally disallusioned withe professionalism and empathy from the company.
First, their offer is pretty straight forward. The range of products and the amazing prices are phenomenal. And the check out is as easy as two clicks. And the delivery was quick too.
I definitely recommend them!
Can't wait to place my next order!
Awesome shopping experience! A++++ Love this site!
Fast shipping and great product in moustache by rochas.
Your prices are usually the best out there. Sometimes you have some things back ordered but overall you usually deliver a good price and product quickly
Shop shopping experience easy. Received product right away.
I ordered two fragrances which arrived in pristine shape, and although I had chosen the free shipping, they arrived very promptly the next day. Thank you!
Real mete todo me gustos por igual la fragancia que tienen
I was looking Eu De Sud Perfume for over 2 years. It is one of my favorite perfume but was out of stock for a while. Thank you for make it happen!
Found exactly what I wanted on the FragranceX website for less than I could find anywhere else. I made the purchase and it was delivered quickly. The package and it's contents arrived in perfect condition. 100% genuine fragrances and packaging. Great experience and will be shopping there again.
Easy and great deals. Testers are great buys for the price.
I like the fast delivery, but I do wish you had it in a larger size.
Arrived on time, smells great and long lasting. Love it and will definitely order more
I get a lot of compliments. The ladies love it. Everyone keep asking me what am i wearing.
Great company, great prices & selection. Fast shipping. I have been quite pleased with this fragrance company.
Ordered several months ago and still have not received my cologne. The use the same excuse on everyone, that it needs to be cleared by customs.
My experience has been great with all of my orders
Love that you carry our fav fragrances & so less expensive than department stores
Love that you carry our fav fragrances
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members