From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered my fragrance and it arrived like magic in perfect condition.
Wide selection and great value! I enjoyed the cologne I purchased.
I accidentally ordered the wrong perfume. They refunded my money as soon as I contacted them. I got the refund with if 5 business days. I the correct one and received in a timely manner. Love it. I continued to buy my correct perfume because of you great customer service. Thank you.
Love it there good brand and nobody else is around you at any store so I'm leaving it lol
Easy to use site. Was able to find exactly what I was looking for. Very reasonable prices and delivered within days of order. Was even given a tracking number right away to track my package!
Excellent products and fast shipping great customer service.
Excellent first time experience with ordering from your site with all the name brands. Fast service and great prices.
Quick and easy actually found the item in stock after looking all over for it
Why haven't I delivered the goods yet！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
Quick delivery, smells yummy! Will buy from again for sure.
Omg! It was great all around. The delivery is fast, the packaging was amazing! I will definitely be shopping with FragranceX again!
I was sent the wrong smelling Jimmy Choo perfume. It smells totally different from the bottle I orderrd last year. I ordered another bottle of Jimmy Choo hoping it's the really good smelling one I got on my very 1st order ever with this site
Always good customer service. Received in a timely manner
Wish I could of got the free shipping off, only like a few cents.
Fragrance X is first class. I have been doing business with them for 3 years
Fragrance X great business, quality and quantity. Outstanding shipping and costumer service
Excellent Prime prompt shipping great product the price was right they had a great variety for decent prices as well I'll be shopping with fragrancex in the future as they have promotions and discounts I'm my favorite colognes
I ordered perfume for my daughters birthday in middle of August. Still hadn't recieved it in the middle of September I enquired as to where it was. The girl Riza replied reasonably promptly and informed me they were checking into it and was checking with the carriers.
A week later recieved a refund as the product has been lost in transit. The delay has caused much angst as the present hadn; t arrived and they didn't even offer a slight discount for the inconvenience. Totally disallusioned withe professionalism and empathy from the company.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members