Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered my items about 2 1/2 weeks ago. The tracking says it's been sitting in new Jersey waiting to b picked up by carrier. So far I can only complain about the delivery. I haven't gotten it. The price was decent. But I haven't gotten it. I contacted customer service more than once. They say it's coming. The delivery was only supposed to be 2-5days. I got an email from fragranceX on the 9th day from ordering, asking how was the delivery? I still haven't gotten my items. Customer service says since it shows still in transit so they can't cancel the order or refund my money. Pretty sure tomorrow will be 18 days since I ordered on a 2-5day delivery window. I actually stopped looking at the tracking. I set a reminder in my calendar for 28days to call back to get my refund. Should be no excuses then.
Very happy with my purchase from Fragrance X. I bought Eternity Moments for my daughter and the look on her face when she opened the package was priceless.
Great prices! Fast fast delivery! Love Love this Company!
Cool from the get go.Would recommend the site to anyone & everyone.
My wife was very happy with the product that I bought her. 8/2/2025
If you want a sweet dark fragrance this is the one. Is the perfect fragrance for fall.
Always a great experience shopping on your website. Always have amazing discounts on all my favorite cologne
Always receive what I order with no problems and very satisfied with the products I order.
I have ordered several times in the past, never have i had a issue!
Super easy to find the product I wanted: Oscar's perfume, Super easy to place the order and super fast delivery with tracking. Great price too! I have been getting my perfumes here for years, they have perfumes available even when nobody else has them. I fully recommend FragranceX.
Very nice and was on time and I love it and the bottle are beautiful
Easy ordering, prompt delivery very satisfied. Will use again
I wanted to try out the Bond 9 because someone that I know was wearing that fragrance and it smelled so good. I purchased this fragrance from Fragrance X, but it didn't smell the same. I know that everyone's body chemistry is different and that plays a part in how the fragrance will smell in you, but this fragrance was just totally off. I may try a different fragrance from Fragrance X but for now I'm returning this one.
This is the second time I've placed an order with this company. Both times I found it was very easy to place the order which arrived within a few weeks. The price was much lower than a box store and arrived safely packaged. I also appreciate the descriptions placed on Facebook. Very well pleased with both selections.
I didn't receive my order not sure if it came but they sent the money back, but it doesn't show my account. Please have somebody reach out to me via email. Thank you.
I never get a notification that out of stock items are in to order or that we pay for items up front and will ship as soon as items come in
Items in demand always out of stock and I never get notification when items are in
My order which was a gift was shipped in a timely manner and my friend received their gift on time and the fragrance is what I had ordered.
Website is easy to navigate and order my perfume of choice. I continue to come back and place orders!
Took a month for order to arrive.
Very disappointed, I probably won't order again.
Been ordering Charlie Blue from you for many years. Unfortunately it is not available in stores anymore so thanks for FragranceX.com.
I told a few friends that if they wanted a good deals and popular fragrances shop at fragrances.com
It's my experience I buy many times. It's best delivery and good customer service.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!