From the business
Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Got everything I ordered in a timely manner with no problems.
Quick delivery. Quality product. Cheaper price. Will continue using fragrance x
Easy purchase, no hassles, and delivery was on time!
Overall prices are great on items, but their "Same Day Free Shipping" is not even close to true. Whatever the estimated ship time is, add at least 6 business days to this. They will claim its carrier fault, if so, they need to provide more reliable shipping or remove their shipping claims.
There are plenty of great scents to choose from. The ordering system is very easy.No confusing instructions. My order was delivered relatively quick. Those three things pretty much make for happy customers.
Fast shipping and good prices. I wish they had more samples
Great love it will refer to others. Quick and fast shipment. Thanks
Easy as easy can be Price and satisfaction is very high
Just business as usual - neither good nor bad. ##############################
Great selection and great price! Tracking is always accurate and available and customer service is great
Authentic, great prices & 5 star customer service. Thank you!
Slow shipment. Until I got a refund notification from PayPal, I was waiting in haste for Eternity Moment. I placed another order for the second time. I hope it arrives according to delivery timeline.
Após CANCELAMENTO de pedido. Venho expressar minha insatisfação com o atendimento (Chat). Funcionários despreparados e sem nenhuma argurmentção. Cliente é trato como segundo plano para a empresa.
Great selection and fast service fast service easy to order excellent product
Experience was very nice. Delivery was on the date committed to arrive.
I love all my fragrances, I found one I haven't had in years I'm addicted to FragranceX.com
Delivery was good, They neglected to say that it had been sitting in a warehouse for about 30 years. No seriously, the bottle is old and faded. I squeezed some cream out and it looked old as well. The bottle is old and discolored!
Shame on you FragranceX!
I like the way you don't have to wait forever to get your order from this company. Your sales makes it affordable for everyone.
This is my first time ever shopping with this company. I'm hoping that the men cologne and women perfume smells like are supposed to and I won't be disappointed. Because these are gifts I am ordering.
FragranceX Has the best prices. I checked out a few other perfume sites and they best out the others for the same items $10-20 less! That's a big deal to me at Christmas time! Thank you fragranceX!
Great bargain and swift delivery! Am extremely happy with order and delivery! Thank you!
Never received my order and no refund
Will not order again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members