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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Ordered my product for Christmas and I got it on time within a few days. Very good results and got a good product.
The product its self is great, but as far as the delivery time totally sucks.
The products arrived too late for Christmas and was ordered more than a week out. I wish you'd use something other than USPS to deliver.
I always order from fragrances. Easy return policy.
Easily found my selection. Arrived as described. Only issue was not with site but with USPS slow delivery.
Site had awesome array of scents at fantastic prices. What was even better was the claim of fast shipping so that orders would arrive before Christmas. I placed my order before the 12/20 cutoff and just received my package today. I was unable to reach anyone by phone and no one would respond to my email inquiries. So be forewarned... prices are low but customer service totally sucks!
Website stated that perfume would arrive before Christmas. It didn't arrive until today.
I paid a very fair price got notifications about shipping and was delivered faster than expected
Easy to order, lowest cost around, very fast shipping was perfect for the holidays
I received my order really fast if you know it's Christmas time with a great price and the box was well package I love that you have so many of the older perfumes that you really can't find any more some that I haven't heard of in years
Shipping was quick and the perfume is a great value. Bottle sizes are huge for the cost.
Although the order was placed and mailed early it didn't arrive in time for Christmas. I realize that it was not the company'a fault, but that of the USPS. Can't really rate fragrance because haven't had the experience of using them and giving the others as a gift to see what they think. Prices are great though!
Easy website, good prices, and a wide variety of products.
Easy website, good prices, and a wide variety of products.
Amazing how I was able to find this exact perfume which you can't find in any other place except here! Thank you so much for making this Christmas special for my mom
So far so good! I'm hoping all goes smoothly with shipping.
It all went great! Came so quickly!
So far so good! I'm hoping all goes smoothly with shipping
I had to come back, way to easy, and inexpensive! I'm loving it
I had to come back, way to easy, and inexpensive! I'm loving it
Purchase was easy and package came in perfect timing for Christmas
Very simple. I checked the website, placed the order and it was delivered on time. Cannot ask for more!
Easy, inventory available, great price, what more can you ask.
Easy, inventory available, great price, what more can you ask.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)