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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
FragranceX Reviews Summary
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy process. However, I ran into issues with USPS. There was a processing delay that I'm still in the dark about. I received my product in good shape but later than projected.
I placed an order on December 19,2020. I received an email with a tracking number that stated that my package will arrive on December 24th. I've been tracking my package daily since I haven't received it yet. I have emailed Fragrancex and called them, but was not successful with reaching them. I would like a refund for my purchase. I spent over $120 on cologne I never received.
Love shopping here. Best prices and quick shipping
Love shopping here. Best prices and quick shipping
I'm thankful for the conversation I had with my daughter about finding out how she found your website to order a certain fragrance she tried to find unsuccessfully for sometime. I ordered two different fragrances astonished by the quantity for the price. Delivery was faster than expected. I will be ordering again. Thank you!
Put in order, received confirmation, tracking # and speedy delivery of my perfume in pristine condition
Will return and order more.
Easy and found what I wanted. My package arrived earlier than expected which I was happy about.
Your site offers a variety of fragrances, easy to manipulate through the selection, decent turn around time.
I liked that I was able to find what I like without any problems
I liked that I was able to find what I like without any problems
My experience with FragranceX is great overall. The website is easy to navigate and the product descriptions are spot on.
Perfume.com did not complete the order because it "could not ""figure out"" that the items were out of stock" when I purchased them. I got no Email to state they were out of stock.
Looking at the addresses of both companies, I see both are at the same location. Prices & selection were slightly different.
Perfume.com did not complete the order because it "could not ""figure out"" that the items were out of stock" when I purchased them. I got no Email to state they were out of stock.
Products and prices are great. Delivery was a disappointment. Never had a problem with this site before so I expected my order before xmas. Did not get it until 12/29 which was 10 days after ordering.
I am very frustrated. I bought a fragrance as a gift for my wife and it came 3 days after Christmas. Very frustrated.
I always purchase my colognes here. Always great service and products. Due to, Usps may cause a little more time for delivery but Fragrance X does there part quickly.
My package was soaking wet when it arrived because one of the lids to my perfume was not screwed on all the way and leaked all over the package. The usps put it in a trashbag to stop it from leaking all over other mail. I'd like this bottle of perfume replaced!
Can you chip jimmy Choo's illicit with my 3 other perfumes so I only pay $12+ dollars for earlier chipping?
Can you chip jimmy Choo's illicit with my 3 other perfumes so I only pay $12+ dollars for earlier chipping?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members