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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Always amazing options, fast service, great prices.
It is my first time shopping here and it says I should get it before xmas
It is my first time shopping here and it says I should get it before xmas
I appreciated getting my order on time with reasonable prices, but one of my bottles was empty by the time it reached me.
My product was packaged well and is 100% authentic. Thank you for being the great company that you are!
My order consister of 3 perfumes and I only recieved 2. I have tried to contact customer service (email and phone calls) and can not reach no one.
Never had any issues. Thanks for being a great discount website! People always tell me to use fragrancenet but I prefer fragx lol only thing that gets me down sometimes is the lack of getting some things back in stock, this was before Corona but I understand the situation now.
Never had any issues. Thanks for being a great discount website! People always tell me to use fragrancenet but I prefer fragx lol only thing that gets me down sometimes is the lack of getting some things back in stock, this was before Corona but I understand the situation now.
Love my purchase got the Gucci flora gorgeous gardenia for my fiancé she loves this perfume and only this one. Loved the competitive pricing and the coupon I received for my next purchase in the box. I look forward to future business!
I thought I was going to spend an outstanding price for the fragrances, that was until I shopped on FragranceX. Great prices and great deals.
It's always so easy to shop on this site. I bought two colognes this time for my boyfriend for Christmas. The size of the Versaci Eros was smaller than I thought. But it's not a super deal because the price for it was reasonable. So I'm not very upset about it, more just surprised by what I had expected is all.
It's always so easy to shop on this site.
The website indicated a 15% discount which I did not receive on check out.
This was my first time making a purchase in this site. I had a great experience!
This was my first time making a purchase in this site. I had a great experience!
I was introduce to FrangranceX by a friend and have since checked it out and i must say, its been amazing with their array of products and very good pricing as well.
Everything comes well packed and everything is authentic
Always been able to find the right fragrance, pretty bummed out you guys were sold out of bleu de Chanel no9
Always been able to find the right fragrance, pretty bummed out you guys are sold out of bleu de Chanel no9
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)