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Discount perfume, discount cologne, discount fragrances, discount after shave and discount body lotions with Free Shipping on orders over $35 at FragranceX.com.
The company has established a strong reputation for its extensive selection of fragrances at competitive prices, with many customers praising the ease of navigation on the website and the quick delivery of orders. However, significant concerns have emerged regarding customer service, particularly issues with order fulfillment, stock discrepancies, and inadequate support when problems arise. Customers have reported dissatisfaction with the handling of returns and delivery mishaps, indicating a need for improved communication and reliability. Overall, while many appreciate the product offerings, the company must address service consistency to enhance customer trust and satisfaction.
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Great prices, easy ordering, fast delivery, well packaged and great communications. I would recommend and order from them again.
I got my favorite perfume for an exceptionally great price and my husband's favorite cologne for an exceptionally great price. I will be a customer for life if service and prices stay this great!
Really easy and they carry exactly what I want. Thank you.
Really easy and they carry exactly what I want. Thank you.
Great experience, price, delivery time and overall transparency. One of the parfum was a tester and I found it good - so if you are looking to save some bucks and dont care about the bottle then thats a great option
Horrible. I received my package with broken items, tried calling and emailing and still no response. This is unacceptable
I am so glad I ordered one of my favorite fragrances! Aura by Mugler, I have t been able to find it anywhere and decided to go d Fragrance X a try and couldn't be happier. The shipping was quick and they did a great job of providing the tracking information for me. I will definitely be buying more them.
Had what I was looking for and a very good price. Easy to purchase and free shipping
Had what I was looking for and a very good price. Easy to purchase and free shipping
Delivery time took a bit longer cause I'm sure they were backed up for the holiday's but I'm definitley satisfied with what I ordered!
Make sure you read the fine lines
I've never seen such a little bottle before waste of money. What a joke..
I didnt expect to recieve it with in 7 days since I live in an island which makes shipping take longer or sometimes get lost. But to my surprise it came quickly.
This was an positive experience using FragranceX. I also used a code and the shipping was very reasonable.
Very good so far none of the perfumes have damaged the spray as elsewhere
I ordered and paid from SOUTH AFRICA & once that happened my emails were never replied and u just can't get passed their automated telephonic system.
Absolute rubbish!
STAY AWAY FROM THESE GUYS!
I ordered and made payment for 2 brand new items and I received 1 new item and the other was an unwrapped, opened and used item, despite the order taking longer than the promised date.
My customer satisfaction rating on this experience is very poor.
The USPS said it was delivered, but I didn't see anything! I assumed they dropped it off at the wrong address! I emailed customer service, they responded in a timely manner. They said they would refund me my total amount, but I got it later that day! Great customer service!
Excited to find my perfume as I haven't been able to and the price was fantastic.
Answer: Hello! I can confirm that the request for a verification code is legitimate. You simply need to call the merchant services department (not the regular customer service team) and request the 6 digit code that verifies the transaction. This is a safety measure to guarantee that the transaction is authorized by you. Note that only the cardholder would be able to get this information from the financial institution. In case you have additional questions, please do not hesitate to contact us. Have a great day!
Answer: Hi Ulita, We'd be more than happy to assist you with checking your orders. Please email us directly at support@fragrancex.com with your account details, and our team will review everything for you promptly.
Answer: Hi! Shipping timeframe to South Africa is typically 15-20 business days, based on experience of past orders.
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi! Please reach out to support@fragrancex.com for assistance with this situation. Thank you!
Answer: Hi Luke! Yes, it is legit. We need the contact details to provide to the carrier, in case they need to reach out to you. Thank you!
Answer: Hi, yes! 100% authentic items :) If you are not satisfied, just let us know!
Answer: Hi! All questions can be sent to support@fragrancex.com! Thank you :)
Answer: Hi! We are sorry to hear this. To stop text messages you simply need to reply STOP :)
Answer: Hi! Simply access your account > New address > Select the Details card to edit > Edit phone number > Save :)