FragranceBuy has a rating of 4.7 stars from 7,054 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
My experience with Fragrance. Ca was excellent. From beginning to end. My package was delivered safely, and secure. I would highly recommend submitting an order if you love Fragrances without retail prices.
Fragrance buy.my best online perfume that I love.I am a customer since 2017.when I need some perfume and it's out of stock. I'll wait till it back again.because they are the best
Loved the shipping box that it came in. Everything was nicely packed. Great prices, beat both FragranceX and FragranceNet in price. Will definitely be shopping here again. Would love to see some more offerings by Comme des Garcon however.
Quick, efficient, and faster to resolve issues compared to its competitors. I would certainly recommend to a friend.
By far and large, this is the best fragrance discounter I have ever purchased from. Their prices are usually the best and the shipping experience is nothing short of excellent. The few times have had issues they have been stellar in resolving them. If their customer service does not change, they have a customer for life with me!
Prior I used to find deals at local stores, but since finding Fragrance Buy, I have yet to find a better price for my cologne. Which always ships out fast, and the optional no box or open box options for even better prices, can't be beat and will be back multiple times over. Thank you
Always a positive experience and quick delivery any issues and assistance is there quite quickly.
Good finds and one of the best at getting recent releases for a bargain. Packaging was cool. Only complaints is the shipping and the fact that orders are fully taxed (unlike some other discounters...). The website could use more/better pictures too but not absolutely essential. Will be buying from again
I've purchased from this site multiple times and it has been excellent every time. They have a great selection and fast shipping. They even include Route protection for free! I like their loyalty program as well. This is my first stop for nearly all fragrance purchases other than the smaller indie houses that they don't carry. Highly recommend.
Found what I wanted, at a good price. Came in a box completely paded with foam peanuts safe and sound. Happy with transaction.
I live in NC and their authentic fragrances are delivered to me fast and in great condition. As of this writing they offer free shipping if you spend more than 199$. With there products already well discounted, It's a great deal.
Always a great user experience: efficient, seamless, and slick. Fast delivery and excellent packaging. The GOLD standard of on line service.
If you're looking to try new fragrance and you have a strict or low budget, you can always find something that you will like. Amazing shop with an endless collection. Can't wait for my next order. Also great for gifting.
Great customer service especially alex in solving problems and leave good experience
What else to say. Exceptional customer service, huge collection ( best in canada), good delivery box packaging. Prices are also very competitive and reasonable as compares to retail shops. The only thing sucks is minimum order quantity is 6 bottles for free shipping otherwise have to pay. I would recommend in terms of perfume selection, price, customer service, delivery.
I've ordered about a dozen or more fragrances through FragranceBuy.ca, by far one of the best experiences. Legit products delivered in great protective packaging and amazing customer service.Oh and did I mention super quick delivery? What more can you ask for?
I've bought many fragrances with FragranceBuy over the last few months and was skeptical at first but from the first great experience until now it's been nothing less than perfect 👍🏼
Fast shipping, best prices and overall great experience. Any questions or concerns are always responded to within a day usually. These are the reasons I only buy from FragranceBuy. Super satisfied customer. If I can ask one thing, it would be to include samples once in a while maybe at least for pricier purchases. 🙏🏼
The bottle arrived in beautiful packaging within just days of ordering. This is an addictive scent that you will want to use over and over. Sweet caramel and honey with apricot and other amazing notes. Highly recommend.
I've been a customer for a few years now. Never had a bad experience until recently. For whatever reason while im browsing, I'll basically get "locked out" of the website because I'm scrolling too much? That gets me out of the mood to even come back and complete my purchase most of the time. I hope this gets fixed SOON.
I had always been skeptical about buying from here but after I read a few reviews and compared their prices I decided to place an order. Besides the fact that I got the best value here in terms of prices, the service was super fast. I placed my order on Oct 5 the Thursday just before Thanksgiving weekend and by Tuesday, Oct 10 right after the Thanksgiving holiday my package was delivered with all my items intact. All products came sealed and in perfect condition. I will most definitely be placing more orders and also introducing my friends and family.
It was my first time purchasing fragrances from an online discounter and I was very surprised with how reliable and efficient ordering actually was. I was skeptical at first, but all my fragrances smelt amazing, came in perfect condition, and were shipped to my house in under 3 business days. I can confidently say this is a legitimate site and worth every penny.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Deontae, we truly apologize for the difficulties you've encountered while browsing our website and the frustration, inconvenience, and disappointment this has caused. We kindly reached out via email on help@fragbuy.ca and we kindly await your response to discuss this issue further.
Best regards,
The FragranceBuy Team