FragranceBuy has a rating of 4.7 stars from 7,028 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Great selection, prices and service! Can't go wrong with FragranceBuy. Ca
Prompt,efficient service,with no issues,every time have placed orders!
Thank you for the great customer service and fulfillment of my shipment!
It's been great, products arrived quickly and everything was good
Good products delivered reasonably quickly. Would prefer FedEx over the local courier.
I always have a great experience with fragrance buy, always. Everything is quick and accurate. This time, the display box that my Xerjoff came in was cracked, but the bottle was fine, so no problems for me.
From my shopping experience overall. I'm completely satisfied
Great product happy to use frag buy for the first time! Love it
Great service fast shipping would buy again and recommend.
I have been buying my fragrances on line through Fragrancebuy Canada for more than 9 years. For this time, I've been pleased by their large variety of products with good prices. At one time there was a shipment issue but the customer service was able to promptly intervene to my satisfaction.
As always, my experience ordering from FBC is nothing less than excellent, from their customer service to their pricing shipping and delivery. I can honestly say FBC is number one site to order my fragrances from!
In my fragrance journey FBC Has been the fragrance Site that I have purchased over 80% of my fragrance collection/wardrobe from, which is One of the many reasons why I'm able to give "very satisfied"rating when it comes to looking for and purchasing fragrances from Fragrance Buy Canada!
1/2 price and speedy delivery - 5 stars! Bought 2 products and are happy with both.
My bottle arrived leaking. Fragrance Buy wanted pictures of damage to the bottle for replacement. But there is no damage to take pictures of! The bottle just isn't sealed properly. They refused an exchange. Buyer beware.
Everything came in as expected in a timely matter and shipped with care
Easy and simple purchase and great packaging. I will be buying more products
It was easy and smooth, price was good and I didn't have to worry about fake product
It is good and fast, I always buy from this site.
The experience is good for me
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
Hello Brandee, we sincerely apologize for the defective fragrance you received and for the frustration, inconvenience and disappointment this has caused. We kindly reached out on help@fragbuy.ca and we kindly await your response.
Best regards,
The FragranceBuy Team