I am absolutely thrilled with every interaction possible regarding your website…your customer service is speedy, the product you offer are impressive, the prices are spectacular. The only caveat is… I wish your return policy was better. I wish I could've returned a product that I was completely unsatisfied with, yet I had opened it up. How would I know if I'm happy with a product or not unless I test it?
According to your policies and procedures, even if I'm completely unhappy with your product, I can't return it unless it's unopened🤦🏻🤷🏻
This is my favorite fragrance online discounter destination. Most of the time I find the fragrance that I'm looking for at a very affordable and fare cost. Their customer service is amazing, very responsive and accomodating. I've been a customer for about 3 years now and I plan on being one for a long time. Thanks so much for being an outstanding business.
Perfumes were well packaged, I received it within 3 business days. Since I never bought from Frangrancebuy I was a bit hesitant to buy, I was worried if the perfume was genuine. Hey guess what?
It is. I recommend this site..
I had trued to buy from you previously but problems with addresses made it impossible. This time I used PayPal. It was very easy and received my products in a timely manner. Fed ex also made it easy although I missed delivery and had to go and pick it up.
My experience with Fragrancebuy has been awesome. I've used the site to purchase many fragrances and have no complaints. Service has been great, deliveries within reasonable times with no damages. I will continue to use Fragrancebuy to purchase fragrances in the future.
Fragrance buy has some amazing perfumes that other websites don't! Especially in Canada. The item I wanted was out of stock, but it restocked super fast. My order was shipped right away (though UPS held it hostage for 6+days, not fragrance buy's fault) and it was safely and securely packaged. Very happy with my order. If anything could be improved it would be to offer free shipping at $100- I'd definitely order more frequently as I don't often need 5 bottles at the same time to get free shipping as is.
Shopping process is simple and pleasant. Not as many sales as before but I do take advantage of the always low prices. Shipping is a breeze unlike every other fragrance website. My fragrances always arrive on time and with no issues, properly packaged and looking crisp.
I always go to Fragrance buy for my favorite fragrances. They never disappoint, always ships on time and quality selections at an affordable price point.
The site was very well 👌 organized, and I found what I wanted easily. The prices are great 👍, better than most. Shipping was a breeze. I bought 4 perfumes and they were all loved. Delivered in express style.
Bought two frags that I have been eyeing for sometime. Both are clones but are absolutely just as good of not better than the originals. Fast shipping and secure packing so my fragrance boxes were undamaged. Thanks a bunch, and I will shop again.
Pros:
A gigantic collection to choose from,
Never had a fake fluid problem on blind buys,
A very solid shipping system, Prices are reasonable,
Great and well cared for packaging Cons:
Just a tad bit slow on getting new articles in,
Rare gems finding 8.5 out of 10 Standard shipping time is fare depending on where you are.
Conclusion: whenever you visit the website you will end up with a big smile because you will find something amazing every time around period.
Great perks to get free shipping and stuff like that, coupons, etc.
However, I keep reading reviews that people got samples. I made 20-30 orders and never got one sample.
Shipping protection addition to the cart is annoying, and I wish they restock stuff faster.
Also, sometimes leaving the facility can be longer than expected. Shipping, on the other hand, is taking longer than expected, mostly always, which is not a fragrancebuy issue, but I just wanted to mention that. Overall, it is my go-to fragrance discounter, definitely recommend. Like the new design.
I have been a loyal customer of Fragrancebuy. I have been buying for many years now and what keeps bringing me is their selection/pricing. Shipping is also pretty fast, comparing its coming from all the way East Coast to West Coast :)
I've been purchasing fragrances from fragrance buy ca. For a few years now a I honestly haven't had any problems at all. All fragrances have been legitimate and so reasonably priced. I will definitely keep buying from you guys. Thanks!
Ordered this after trying to find on many other sites. Hard to find and when I did, it was more expensive than Fragrancebuy. All my ordered items always arrive with packed at a good price. This is why I keep coming back.
"I buy all my colognes from Fragrance, and I've never been disappointed. The selection is top-tier, from designer classics to niche hidden gems, all at prices that make building a solid fragrance collection actually affordable. Every bottle arrives sealed, authentic, and smelling exactly how it should—no fakes, no games. Shipping is quick, customer service is solid, and I love how easy it is to explore new scents based on notes or occasions. Whether I'm looking for something bold and powerful or clean and fresh, Fragrance always delivers. If you're serious about smelling good, this is the plug."
Everything I have ordered has come in on a reasonable time. Items were packaged very well. No leaks or breaks. I will continue to purchase from fragbuy, as long as I can. 2 thumbs up!
I feel so lucky to have found this site. Had my heart set on a fragrance that was out of my budget, but found it here for an excellent price. My package was packed with care and shipped quickly. Now I've set up alerts for other perfumes on my wish list because I will absolutely be shopping here again! Thank you for a great experience!
Shipping to shipping is always easy and confident to deal with fragrance buy. Only challenge is the perfume list view on the site is a bit hard to filter but, if you know you Mr perfumes then you can just go search and select.
I ordered a bottle of Dolce by D&G and Armaf Club de Nuit Intense, and let me tell you—I'm now walking around like a fragrance commercial come to life. The bottles arrived faster than I could say "eau de toilette," and the discreet packaging made it feel like I was part of some undercover scent mission. Best part? The prices were so good, I had to double-check I wasn't dreaming. A+ experience. My nose and my wallet are both very happy.
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on help@fragbuy.ca Warm regards, The FragranceBuy Team
Answer: Yes, Fragrancebuy Canada is known for selling 100% authentic products. They take pride in sourcing genuine fragrances directly from trusted distributors, so you can shop with confidence. Many fragrance enthusiasts rely on Fragrancebuy for their extensive collection of designer and niche perfumes, and the site's reputation speaks for itself. With their quality guarantee and customer-focused approach, Fragrancebuy ensures that every product you receive is the real deal.
FragranceBuy has a rating of 4.6 stars from 7,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 2nd among Perfume sites.
Hello Brian, we sincerely apologize for the misunderstanding regarding our return policy and for any frustration, inconvenience or disappointment this has caused. We kindly reached out on help@fragbuy. Ca and we kindly await your response.
Best regards,
The FragranceBuy Team